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Reaching Out Tea House

Certificate of Excellence
₹₹ - ₹₹₹
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131 Tran Phu, Hoi An 84510, Vietnam
+84 90 521 65 53
Website
Today
08:30 - 20:30
Closed now
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Hours:
Sun - Sat 08:30 - 20:30
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1,920 Reviews from our TripAdvisor Community

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Showing 1,542: English reviews
Sydney, Australia
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 November 2016 via mobile

This the pick for a cup of tea or coffee and a snack whilst in Hoi An. It gives the staff who are deaf a place to find work and so fills a roll in society. The ladies there are very attentive and friendly and everything is done in silence. Highly recommended

Helpful?
Thank Wayne R
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thank you for your Trip advisor review and recommendation. More 

Level Contributor
8 reviews
5 of 5 bubbles Reviewed 23 November 2016 via mobile

This Café is a quiet and beautiful place. The waitress are really friendly and to communicate with hands, woodblocks with helpful words and writing something down was no problem and a new and interesting experience. We tasted cafe, tea and cookies....everything was delicious.

Helpful?
Thank frawilberlin
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thank you for joining our staff in their silent world. Glad to hear that your beverages and cookies were delicious. More 

Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 20 November 2016 via mobile

Very nice, quiet and romantic tea place. I recommend visiting it in the evening, taking one of the tables in the inner garden and enjoying the unique air of the place.

Helpful?
Thank marcinszymanski81
jothvn, Volunteer at Reaching Out Tea House, responded to this review

An evening tea or coffee in the garden is nice, isn't it? Thank you for letting TripAdvisor readers know about the oasis of calm at the Reaching Out Tea House. More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 November 2016 via mobile

What a lovely place, perfect for relaxing, reading or even if you want to settle down for a while, Highly recommended

Helpful?
Thank Daniel T
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thank you for recommending the Reaching Out Tea House....for our coffee and our quiet environment. More 

Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 November 2016 via mobile

The atmosphere of this quaint tea house is very quiet and peaceful. This is mainly due to the staff being hearing impaired. This however does not take away from the quality service, as the tables are provided with little blocks with phrases indicating any requests you may need such as "thank you" or "water"; there is also paper and pencil... More 

Helpful?
Thank Tomato P
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Thanks for joining our staff in their silent world. Sounds like you had both a coffee and tea set..the best way to savour all of our flavours and aromas. More 

Edinburgh, United Kingdom
Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 November 2016 via mobile

A lovely, peaceful teahouse that serves great tea, coffee, juices and treats. The staff all have a communication difficulty or are hearing impaired so they have come up with other ways of communicating with their customers- writing, pre-prepared messages, a tick box menu, using gesture etc. Although different, this does not affect the quality of the service provided. It is... More 

Helpful?
1 Thank Claire S
jothvn, Volunteer at Reaching Out Tea House, responded to this review

It is so nice to hear from someone who is aware of the hard work that we put into the design of our tea house and our systems to ensure a tranquil experience for our customers. Thank you. More 

Blue Mountains
Level Contributor
109 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 17 November 2016

This has to be the most gorgeous place for coffee or tea in Hoi An - even better than the photos show. staff are deaf and have an ingenious way of communicating with you. Coffee was good and accompanied by a lovely cookie. Their retail shop is in the next street - check here first before you buy souvenirs because... More 

Helpful?
Thank HafodBlueMountains
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We appreciate your acknowledgment of the uniqueness of the Reaching Out Tea House. Happy too that you found the craft shop! More 

Level Contributor
6 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 16 November 2016 via mobile

The concept of this tea house is amazing. Staff is simply amazing!! Coffee was the best I had in Vietnam. The cookies are all to die for!! I strongly recommend that you stop by and also visit their shop.

Helpful?
Thank Raul M
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We like hearing that we are the "best place"! Thanks More 

Singapore, Singapore
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 16 November 2016 via mobile

Nice shop and nice staffs. Relax after long walking around the Old Town. I order a cup of tea with cakes. They're good

Helpful?
Thank JenHui
jothvn, Volunteer at Reaching Out Tea House, responded to this review

Glad that you enjoyed your tea and cakes! More 

Istanbul, Turkey
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 November 2016 via mobile

We've just tried Jasmine Green Tea and Yin Yang Coffee; both were tasted great. But most important, service is so unique, atmosphere is perfect, all staff are so friendly. Perfect relaxation point in town.

Helpful?
Thank Ulker Y
jothvn, Volunteer at Reaching Out Tea House, responded to this review

We are always happy to hear when service and products were great and that our customers enjoyed their visit. Thanks More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Average prices
US$ 2 - US$ 5
Cuisine
Cafe
Meals
After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Free Wifi
Good for
Child-friendly, Cheap Eats, Special Occasion Dining, Romantic
Open Hours
Sunday
08:30 - 20:30
Monday
08:30 - 20:30
Tuesday
08:30 - 20:30
Wednesday
08:30 - 20:30
Thursday
08:30 - 20:30
Friday
08:30 - 20:30
Saturday
08:30 - 20:30
Location and Contact Information
  • Address: 131 Tran Phu, Hoi An 84510, Vietnam
  • Location: Asia  >  Vietnam  >  Quang Nam Province  >  Hoi An
  • Phone Number: +84 90 521 65 53
Description
The Reaching Out Teahouse, a second location for our social enterprise, was created because we wanted to share authentic Hoi An (which means peaceful meeting) through the tradition of drinking tea and coffee with friends and visitors. Tranquility is assured in our ancient house furnished with antiques. Our servers are all speech and hearing impaired and the joy of silence is reflected throughout the experience. Customers enjoy the high quality of our teas and coffees as well as the gracious service. All of our tableware is hand crafted in the style of the imperial families of Hue and is available at our workshop and retail store a two-minute walk from the teahouse. In addition to ceramics, we feature embroidered tablecloths and unique accessories. Fair trade operating principles ensure that our disabled artisans and servers receive fair wages and work under safe conditions. We invite you to experience our teahouse and to let us know about your experience. We learn to make improvements to our products and services through customer feedback and good reports encourage others to find their way to our shop to enjoy the silence.

Questions & Answers

Questions? Get answers from Reaching Out Tea House staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?