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Charm Thai Restaurant at Holiday Inn Resort

Certificate of Excellence
₹₹ - ₹₹₹
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52 Thaweewong Road | Patong Beach, Patong, Patong, Kathu, Phuket, Thailand
Name/address in local language
+66 76 370 200
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199 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Nairobi
Level Contributor
100 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 22 August 2016

Great food, great location and good prices too. Service was quick and not too busy in the evenings. Good for all kinds of food

Helpful?
Thank RKM466
bcallens, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear RKM466, Thank you very much for your kind review. Glad you enjoyed the experience at our Charm THai and we are looking forward to welcome you soon again ! Bart Callens General Manager - Holiday Inn Resort Phuket More 

Vienna, Austria
Level Contributor
39 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 12 August 2016 via mobile

People always think that hotel restaurant must be expensive but the price in holiday inn hotel is more or less similar with the restaurants outside near the beach. The quality of food and taste is much better with excellent services and well trained staff

Helpful?
Thank Wannabinder
bcallens, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear "Wannabinder", Thank you for your kind review on Charm Thai. Great you had a fantastic experience and we are looking forward to welcome you back very soon! Kind regards, Bart Callens General Manager - Holiday Inn Resort Phuket More 

Coffs Harbour, Australia
Level Contributor
97 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 26 July 2016

During our stay at the Busakorn wing of the holiday inn, we ate at the restaurant several times and order room service on several occasions, everything we order was tasty and fresh, I personally love the whole deep fried fish with spicy sauce, aside from great food, the price was great.

Helpful?
Thank Suzie R
bcallens, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear Suzie R, Thank you for your review on Charm Thai. Glad you liked the deep fried fish with spicy sauce and the overall setting of the restaurant within our resort. Looking forward to welcome you back soon! Kind regards, Bart Callens General Manager More 

Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 July 2016

It was hard to want to eat elsewhere when Charm Thai made us feel like we are honoured guests. Great food and if you join the IHG rewards programme we found this provided a 15% discount, which was a big help for the final bill.

Helpful?
Thank Jonathan H
bcallens, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear Jonathan H Thank you for your review on Charm Thai. Glad you liked the experience at Charm Thai where the team made it extra 'special' for you. Looking forward to welcome you back soon! Kind regards, Bart Callens General Manager More 

Hong Kong, China
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 May 2016

Nice restaurant with tasty Thai food and good service. It was also a lot cleaner and smarter than some other places we ate around Patong.

Helpful?
Thank diwixu
bcallens, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear "diwixu", Thank you very much for your review on tripadvisor. Glad you enjoyed your time as Charm Thai and that you in particular appreciated the cleanliness of the venue. Looking forward to welcome you back very soon! Kind regards, Bart Callens General Manager More 

Singapore, Singapore
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 May 2016 via mobile

My husband and i had a birthday dinner here. The staffs are really nice, service is very good and the most important thing is the food. It was beyond my expectation. Had chicken salad, seabass fish, and fried rice. Very very good.

Helpful?
Thank wanderer2401
bcallens, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear "wanderer 2401", Thank you for your review and once again: HAPPY BIRTHDAY! Glad you enjoyed the food and the service and we hope to welcome you for many more birthdays to come. Kind regards, Bart Callens General Manager Holiday Inn Resort Phuket More 

Sydney
Level Contributor
36 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 27 April 2016

Staying at the hotel, thought on our way back to our room we would stop for a drink and some dessert at 930pm. Sat for a while, while staff stood at the bar and talked amongst themselves. Attempted to get a waiters attention who walked straight past us but was ignored. We thought they must have been closed as it... More 

Helpful?
Thank Matt and Koby A
bcallens, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear "Matt & Koby A", Thank you for your comments. Yes, you are right: our teams are very good when busy and not always when not busy! I have been working in this industry for many years in different parts of the world and have witnessed the same phenomenon everywhere... I would like to apologies for that on behalf of... More 

Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 26 April 2016

The menu doesn't offer a very wide choice, but the Thai dishes we chose were very good, a lot to eat, and the service was excellent. The restaurant itself is quiet and nice. It is sometimes good to have a quiet dinner in Patong :)

Helpful?
Thank RolandAsia
bcallens, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear "RolandAsia", Thank you for your notes on Charm Thai. Glad you enjoyed the thai dishes and the quality of the service! Looking forward to welcome you back very soon! Kind regards, Bart Callens General Manager / Holiday Inn Resort Phuket More 

Kuwait City, Kuwait
Level Contributor
4,577 reviews
2,923 restaurant reviews
common_n_restaurant_reviews_1bd8 10,321 helpful votes
4 of 5 bubbles Reviewed 17 April 2016 via mobile

Better than the other one In many aspects Service fantastic Food so great Staff marvelous Buffet well done Location and view splendid

Helpful?
4 Thank bnghanem
bcallens, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear "bnghanem", Thank you for your comments on our Charm Thai Restaurant. I am glad to know that you enjoyed it and we hope to welcome you soon again! Kind regards, Bart Callens General Manager / Holiday Inn Resort Phuket More 

Georgia
Level Contributor
29 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 27 February 2016 via mobile

I'm a bit surprised with the previous 2 reviews of this place. I lived at the resort in the Buskaron Villa area and had the pleasure of dining here 3 times. The place was very clean with friendly staff. Usually we don't eat at hotel restaurant of this caliber because usually you can find something better outside, but this was... More 

Helpful?
Thank missnicole850
Wolfgang M, General Manager at Charm Thai Restaurant at Holiday Inn Resort, responded to this review

Dear Missnicole, Thank you for your review and wonderful to hear that you had two great experiences with food and service at the Charm Thai Restaurant. Please apologize for the inattentive service on the 3rd visit and we will adress this situation with our restaurant manager. As a customer you should not have to wait for our team members ,... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 11 - US$ 32
Cuisine
Asian, Thai, Gluten Free Options
Meals
Lunch, Dinner, Breakfast, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Local cuisine, Romantic, Special Occasion Dining, Groups
Location and Contact Information
  • Address: 52 Thaweewong Road | Patong Beach, Patong, Patong, Kathu, Phuket, Thailand
  • Location: Asia  >  Thailand  >  Phuket  >  Kathu  >  Patong
  • Phone Number: +66 76 370 200
  • This restaurant is at Holiday Inn Resort Phuket
Description
Charm Thai is a real gem in the Holiday Inn Resort Phuket, Patong. It sits separate to the other restaurants, overlooking the beautiful fountains and swimming pool of our Busakorn wing and can be easily accessed more or less directly from the street without having to pass through the main body of the hotel. The key word with Charm Thai is definitely “authentic” – from the décor and gentle background music, through the staff, the uniforms and of course the menu, Charm Thai remains really focused on delivering a true Thai experience. Of course the standards of service are as consistently high as in all of our restaurants, but the real magic of Charm Thai comes from our Chef Wisuth and his team in the production of beautifully composed and perfectly cooked authentic Thai food. The perennial favorites include ‘Som Tam’ served with soft-shell crab, fish fillet in red coconut curry with kaffir lime and stir fried shrimp with tamarind sauce. Of course it goes without saying that all of the more traditional Thai dishes are among the best you will find on the island – whether rice or noodles, fresh Phuket lobster, the eponymous green curry or my personal favorite Tom Yam Goong, you can taste the passion and the pride of the Thai people in every dish we serve

Questions & Answers

Questions? Get answers from Charm Thai Restaurant at Holiday Inn Resort staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?