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The Melting Pot

1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
+1 518-862-1292
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  • Excellent41%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible9%
Travellers talk about
“cheese fondue” (14 reviews)
“shrimp” (9 reviews)
“salad” (14 reviews)
Closed Now
All hours
American, International, Gluten Free Options
1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (83)
Traveller rating
Traveller type
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11 - 20 of 81 reviews

Reviewed 13 January 2017 via mobile

With the unique fondue menu and the nice ambience, this is a great place to celebrate any special occasion like birthdays, anniversaries etc. We usually enjoy there 4 course menu with one make your own and one package. Mostly the menu is consistent with some...More

Thank justKanishk
Reviewed 22 July 2016

We purchased a groupon and decided to try this. The reservation was easy to make for the same day at the 5pm time we requested. The Manager, Jess, seated us. She was very knowledgeable and helpful. We had a nice quiet booth for the 5...More

Thank Tammil73
Reviewed 28 June 2016

My gf and I came here to celebrate our 7th anniversary. My hotime flies when you are having fun. Everything, and I mean EVERYTHING, was top notch and classy all the way. When we were first seated, the bench had a broken spring or something...More

Thank Allen_from_Ghent
Reviewed 9 June 2016

it's an experience. You literally cook your own food (boil steak, etc.) and dip odds 'n ends into various cheeses or chocolate at the end. It's not a lot of food and it's a process, but cheese/chocolate/fondue lovers will certainly appreciate it. I was rather...More

Thank Beth O
Reviewed 8 May 2016

Great experience. The restaurant has private dining areas the you can escape from the rest of the restaurant and enjoy a romantic date.

Thank iamforgiven22002
Reviewed 18 April 2016

This was our first visit to the Melting Pot and really didn't know what to expect. Our waitress, Kayla, was exceptionally helpful and guided us in our ordering and how to go about the fondue process. There was such a large selection we will have...More

Thank Linda W
Reviewed 21 March 2016 via mobile

One of my favorite places to go when I was living upstate. The food is always delicious and it's fun to watch them make it right in front of you ! Always a great experience, always had awesome servers.

Thank AshleyCamara
Reviewed 15 March 2016

I didn't expect that much fondue, but it was a great meal! The wait staff was very punctual and friendly!

Thank Matt J
Reviewed 7 March 2016

Went there to meet with girl cousins. One cousin had been to this restaurant prior which helped. The atmosphere I liked the best. The seating arrangement was mostly booths but the way it is configured there was not a lot of background noise despite the...More

Thank longoverdue
Reviewed 8 February 2016 via mobile

Plan on spending some time here and spending some money. It's a fun dining experience and the food is great. The service is friendly. The place is clean. There are plenty of tables that allow for an intimate dinning experience as well, so it's perfect...More

Thank wormer82
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Restaurant Details

Rating summary
  • Food
  • Value
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Open Hours
12:00 PM - 9:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 10:00 PM
4:00 PM - 11:00 PM
12:00 PM - 11:00 PM
Location and Contact Information
  • Address: 1 Crossgates Mall Rd, Crossgates Mall, Albany, NY 12203-5368
    (Washington Ave)
  • Public Transportation: Public Bus Stop located near main entrance.
  • Location: United States  >  New York (NY)  >  Albany
  • Phone Number: +1 518-862-1292
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