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Lobby Lounge at JW Marriott Hotel Surabaya

₹₹ - ₹₹₹, Cafe, International
JL Embong Malang 85-89 | JW Marriott Hotel Surabaya, Surabaya 60261, Indonesia
+62 623 15458888
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Overview
  • Excellent49%
  • Very good38%
  • Average12%
  • Poor1%
  • Terrible0%
7 May 2018
“Loved the Rawon Iga”
16 Nov 2017
“NIce lounge”
Restaurant Hours
CUISINES
Bar, Cafe, International
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
JL Embong Malang 85-89 | JW Marriott Hotel Surabaya, Surabaya 60261, Indonesia
All Details
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Reviews (70)
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1 - 10 of 35 reviews

Reviewed 4 weeks ago via mobile

Went here on weekend. Ordered tea, milkshake, & banana fritter. The banana fritters were very delicious. Juicy and sweet banana but still crispy. Didn't like the service. On my bill, the tea was turned into tea package. The banana fritter's price was different than the...More

Thank Cynthia G
Reviewed 7 May 2018

Worth coming back to this place to have the Beef soup (rawon Iga) that is from the room service menu.. this was enough to make me want to come back again. there is a band that plays here in the evenings and it is usually...More

Thank BrianTaylor9
Reviewed 22 January 2018

The drink in the hotel lounge was ok. They had live music in the evening too. I thought the service here was average, much less than in the other hotel areas.They didn't smile or help me with my baby stroller.

Thank amaaten10
Reviewed 17 November 2017

Had a small business talk here, and the ambience is relaxing. The tea is good and the snack too. I am not sure, but in one day we were entertain by live music, adt the song choice is great...

Thank Ellery F
Reviewed 17 October 2017

this is a perfect place for afternoon tea or waiting someone to meet up. the little pastry store serve macaroon that you can taste to fill up your taste bud

Thank Ida A
Reviewed 4 September 2017

An elegant surrounding to take in while killing a few hours waiting for the airport departure. Service was swift and quality was high.More

Thank MarkSW4
JWMarriottSurabaya, supervisor at Lobby Lounge at JW Marriott Hotel Surabaya, responded to this reviewResponded 30 September 2017

Dear MarkSW4 Thank to taking time to review and giving rating our outlet on Trip Advisor and your rating its means alot to us . We are Really glad that you are having positive experience at Lobby Lounge JW Marriott Surabaya We are looking forward...More

Reviewed 17 July 2017 via mobile

This hotel very luxury,with the old design but very clean , came to this lounge was excited they have a good band, and good service , their have good ambience as the server very friendly to every guest , Mr Angga, Diana and Ms.Endah are...More

Thank mama166
JWMarriottSurabaya, Supervisor at Lobby Lounge at JW Marriott Hotel Surabaya, responded to this reviewResponded 30 September 2017

Dear mama166 Thank you so much for taking the time to rate our lobby - The Lobby Lounge on Tripadvisor. Your comments and rate mean a lot to us! We are glad that you enjoyed your experience at the Lobby Lounge to the fullest! We...More

Reviewed 12 December 2016

The Lobby Lounge menu is lovely, the service is great, and the chairs are comfy. Particularly lovely in December when the entire Marriott lobby is decorated beautifully for Christmas - it was a pleasure to sit and enjoy a quiet drink.More

Thank Belinda M
JWMarriottSurabaya, Manager at Lobby Lounge at JW Marriott Hotel Surabaya, responded to this reviewResponded 15 January 2017

Dear Mrs Belinda M Thank to taking time to review and giving rating our outlet on Trip Advisor and your rating is means alot to us . We are Really glad that you are having positive experience at Lobby Lounge JW Marriott Surabaya We are...More

Reviewed 5 December 2016 via mobile

Very Good and recommended restaurant. You can find traditional Food, breads, fruits etc. I am very like the bubur ayam, gudeg, jamu, etc.More

1  Thank Khoiri A
JWMarriottSurabaya, Manager at Lobby Lounge at JW Marriott Hotel Surabaya, responded to this reviewResponded 15 January 2017

Dear Mr Khoiri A Thank you for taking time to review our outlet Great to hear that you are like our Bubur ayam ,Gudeg and jamu We look forward to welcoming you again in the very near future and enjoy our others signature dishes and...More

Reviewed 5 November 2016 via mobile

In a city where the streets never stop, the lobby lounge provides a quiet place to relax. The service is impeccable and they have a good variety of drinks and small bites. I opted for coffee and dessert and was treated very well. Note there...More

2  Thank GuyoftheGlobe
JWMarriottSurabaya, Manager at Lobby Lounge at JW Marriott Hotel Surabaya, responded to this reviewResponded 3 December 2016

Dear Mr Guyoftheglobe Thank you for the review sir - your rating and comments mean a lot to us. Great to hear that you really enjoyed our special coffee and desserts while you were here as well as the atmosphere & ambiance at The Lobby...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Groups, Bar Scene, Business meetings
Location and Contact Information
  • Address: JL Embong Malang 85-89 | JW Marriott Hotel Surabaya, Surabaya 60261, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  East Java  >  Surabaya
  • Phone Number: +62 623 15458888
  • This restaurant is at JW Marriott Hotel Surabaya
Description
The Lobby Lounge offers a great selection of specialty coffee, mocktails, cocktails, wines by the glass and tasty snack menu. Live band performs nightly until late night.
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