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Lobby Lounge at JW Marriott Hotel Surabaya

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Thu, 17/01
20:00
2

Ratings and reviews

Certificate of Excellence2016 - 2017 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, Bar, International
Meals
Dinner, Lunch
FEATURES
Reservations, Seating, Waitstaff, Serves Alcohol
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features, about

Location and contact

Reviews (74)
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37 results
Traveller rating
17
16
3
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LanguageEnglish
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3
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1 - 10 of 37 reviews
Reviewed 7 November 2018 via mobile

Good palace at Lobby. Small palace but comfortable. Cold at Lobby. Wait go to 4 floor oasis poolside resto at jw Marriot today. Tonight.

Date of visit: November 2018
Thank davemM8257TK
Reviewed 8 October 2018 via mobile

ou will be served like a noble family. I am very happy to be here. The staff are friendly and very helpful.

Date of visit: October 2018
Thank daaronz
Reviewed 26 August 2018 via mobile

Went here on weekend. Ordered tea, milkshake, & banana fritter. The banana fritters were very delicious. Juicy and sweet banana but still crispy. Didn't like the service. On my bill, the tea was turned into tea package. The banana fritter's price was different than the...More

Date of visit: August 2018
Thank Cynthia G
Reviewed 7 May 2018

Worth coming back to this place to have the Beef soup (rawon Iga) that is from the room service menu.. this was enough to make me want to come back again. there is a band that plays here in the evenings and it is usually...More

Date of visit: April 2018
Thank BrianTaylor9
Reviewed 22 January 2018

The drink in the hotel lounge was ok. They had live music in the evening too. I thought the service here was average, much less than in the other hotel areas.They didn't smile or help me with my baby stroller.

Date of visit: January 2018
Thank amaaten10
Reviewed 17 November 2017

Had a small business talk here, and the ambience is relaxing. The tea is good and the snack too. I am not sure, but in one day we were entertain by live music, adt the song choice is great...

Date of visit: March 2017
Thank 502elleryf
Reviewed 17 October 2017

this is a perfect place for afternoon tea or waiting someone to meet up. the little pastry store serve macaroon that you can taste to fill up your taste bud

Date of visit: October 2017
Thank Ida A
Reviewed 4 September 2017

An elegant surrounding to take in while killing a few hours waiting for the airport departure. Service was swift and quality was high.More

Date of visit: July 2017
Thank MarkSW4
JWMarriottSurabaya, supervisor at Lobby Lounge at JW Marriott Hotel Surabaya, responded to this reviewResponded 30 September 2017

Dear MarkSW4 Thank to taking time to review and giving rating our outlet on Trip Advisor and your rating its means alot to us . We are Really glad that you are having positive experience at Lobby Lounge JW Marriott Surabaya We are looking forward...More

Reviewed 17 July 2017 via mobile

This hotel very luxury,with the old design but very clean , came to this lounge was excited they have a good band, and good service , their have good ambience as the server very friendly to every guest , Mr Angga, Diana and Ms.Endah are...More

Date of visit: July 2017
Thank mama166
JWMarriottSurabaya, Supervisor at Lobby Lounge at JW Marriott Hotel Surabaya, responded to this reviewResponded 30 September 2017

Dear mama166 Thank you so much for taking the time to rate our lobby - The Lobby Lounge on Tripadvisor. Your comments and rate mean a lot to us! We are glad that you enjoyed your experience at the Lobby Lounge to the fullest! We...More

Reviewed 12 December 2016

The Lobby Lounge menu is lovely, the service is great, and the chairs are comfy. Particularly lovely in December when the entire Marriott lobby is decorated beautifully for Christmas - it was a pleasure to sit and enjoy a quiet drink.More

Date of visit: December 2016
Thank Belinda M
JWMarriottSurabaya, Manager at Lobby Lounge at JW Marriott Hotel Surabaya, responded to this reviewResponded 15 January 2017

Dear Mrs Belinda M Thank to taking time to review and giving rating our outlet on Trip Advisor and your rating is means alot to us . We are Really glad that you are having positive experience at Lobby Lounge JW Marriott Surabaya We are...More

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