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Shang Palace

Jln. Mayjen Sungkono 120, Surabaya 60189, Indonesia
+62 31 60038888
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Overview
  • Excellent38%
  • Very good46%
  • Average14%
  • Poor0%
  • Terrible2%
9 Apr 2017
“Best dimsum”
1 Feb 2017
“Great food! No MSG. ”
Restaurant Hours
CUISINES
Chinese, Asian
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Jln. Mayjen Sungkono 120, Surabaya 60189, Indonesia
All Details
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Reviews (34)
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1 - 10 of 14 reviews

Reviewed 9 April 2017 via mobile

My fam loves to hv dimsum here The size of their siomay...hakau..etc The taste...so worth it Its so quiet too..nice place to eat

Thank listi a
ShangriLaSUB, Representative at Shang Palace, responded to this reviewResponded 12 April 2017

Dear listi a, Thank you for taking the time for posting a review at Shang Palace. We are glad to hear you enjoyed our Dim Sum selection. We look forward for your next visit! Warm Regards, Sigi Bierbaumer General Manager Shangri-La Hotel, Surabaya

Reviewed 1 February 2017 via mobile

Excellent food! A lot of variety on the Dim Sum. Perfect atmosphere for family and friends. Must try - Dim Sum on Sundays.

Thank GlobalResidentJr
ShangriLaSUB, Representative at Shang Palace, responded to this reviewResponded 5 February 2017

Dear GlobalResidentJr, We are happy to hear you enjoyed our Sunday Dim Sum. We thank you for taking the time to give us a review at TripAdvisor. We look forward for your next visit. Warm Regards, Sigi Bierbaumer General Manager Shangri-La Hotel, Surabaya

Reviewed 28 May 2016 via mobile

My family had lunch in Shang Palace today. We were seated in a small ballroom as one engagement event occupied the whole main dinning area. I walked towards main area to get someone for our order. So happen Ms Veny was passing by the entrance...More

Thank wmk168
ShangriLaSUB, Representative at Shang Palace, responded to this reviewResponded 2 June 2016

Dear wmk168, Thank you for sharing this positive review with us on TripAdvisor. We are happy to hear that you enjoyed your overall dining experience with us and appreciate your compliments about our colleagues, Ms. Venny, which we have shared with her. We look forward...More

Reviewed 2 February 2016

I typically stay away from hotel restaurants, but on this trip have landed in the Shangri-La's restaurants. The Shang Palace is the hotel's Chinese restaurant. The food is very good. The settings are nice. However, something is missing. Unless you are staying at the hotel,...More

Thank JEB1960_8
ShangriLaSUB, Representative at Shang Palace, responded to this reviewResponded 5 February 2016

Dear JEB1960_8, Thank you for taking the time to review Shang Palace; all feedback are very important and every comment is both read and noted. I was happy to hear that you appreciated the quality of our food. Our kitchen staff works hard to deliver...More

Reviewed 2 November 2015

I had a business lunch here which was very convenient and nice food at a round table in a separate room of the restaurant. Various nice dishes but some were just average. So it depends on what your taste you have how you would rate...More

Thank RuurdvanElburg
ShangriLaSUB, Representative at Shang Palace, responded to this reviewResponded 30 December 2015

Dear RuurdvanElburg, Thank you for your review of our restaurant. We are looking forward to welcome you again soon. Warm Regards, Martin Brenner General Manager Shangri-La Hotel, Surabaya

Reviewed 28 October 2015 via mobile

I came in Lunar New Year to celebrate with my family, I like the place it's big and good But the food just standard, not so delicious

Thank Tifanny S
Reviewed 28 September 2015

We invited by friend to celebrate her birthday, several item food was chosen, of course they had the best and delicious item and average item. But for me average score for the foods is 7. Old Chinese decoration support the dining atmosphere, like in the...More

Thank Timmy_Tjondro
Reviewed 22 November 2014 via mobile

It is always nice dinner everytime I go to this restaurant. The best time to come is after dinner time when everyone has finished their dinner time. No doubt the food is tasty combining original taste with local adaptation.

Thank albertusandre
Reviewed 22 June 2014

This would be my third or fourth times I dined in this restaurant. I don't know whether my host had ordered menus which were not of the restaurant's specialties or not, but, most of the dishes which I had was just average. However, I have...More

Thank 4ri4
Reviewed 22 May 2014

Attending one of my best friend wedding in Shang Place on last week, it was nice place. Love the interior, menu was OK and great service as well from the staff member.

Thank clavi_bali
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Nearby Attractions
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477 reviews
1.82 km away
Bungkul Park
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2.72 km away
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Dinner, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible
Good for
Groups, Business meetings
Location and Contact Information
  • Address: Jln. Mayjen Sungkono 120, Surabaya 60189, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  East Java  >  Surabaya
  • Phone Number: +62 31 60038888
  • E-mail
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