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Jamoo

Jl. Mayjen Sungkono no. 120 | Level 1, Shangri-La Hotel, Surabaya 60189, Indonesia
+62 31 60038888
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Overview
  • Excellent36%
  • Very good44%
  • Average16%
  • Poor2%
  • Terrible2%
Travellers talk about
“sashimi” (7 reviews)
“lamb” (3 reviews)
“sate” (2 reviews)
Restaurant Hours
CUISINES
Asian, International, Indonesian, Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Jl. Mayjen Sungkono no. 120 | Level 1, Shangri-La Hotel, Surabaya 60189, Indonesia
All Details
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50
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Reviews (119)
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1 - 10 of 66 reviews

Reviewed 25 June 2018 via mobile

Hands down the best in Surabaya. Plenty (and I mean plenty) of dishes to choose from. Indonesian, Chinese, Italian, Japanese, you name it. During Ramadhan they even served Biryani rice with lamb, which was a nice surprise Best to choose the outdoor seating beside the...More

Thank anki53
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 26 June 2018

Dear anki53, Thank you very much for your kind words. I am glad you enjoyed the variety of our buffet at JAMOO Restaurant, particularly during the Ramadhan Season. I will certainly share your positive comments with the respective departments. Thank you again and we hope...More

Reviewed 18 June 2018 via mobile

I always enjoy all menu they serve at Jamoo, specially their tasty pastries & bakeries. Even, I faced a little bit miss-understanding at my reservation process, but I am thankfull to Mr.Jonathan as the General Manager who manage to solve it as soon as possible....More

Thank LexiPranata
SURGM, General Manager at Jamoo, responded to this reviewResponded 22 June 2018

Dear LexiPranata, First of all, thank you very much for taking time to share your experience with us. I am glad that you enjoyed your dining experience at JAMOO Restaurant. I look forward to having you back to savor more scrumptious dishes the next time...More

Reviewed 10 June 2018 via mobile

At first, the buffet didn't show abundance of variety but, be prepared, when you look at the buffet 1 by 1 it has a lot of food. Unfortunately, the wide variety wasn't backed up with the quality. Most of the food was either bland or...More

1  Thank Mikael Jovian K
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 13 June 2018

Dear Mikael Jovian K, First of all, thank you very much for taking time to share your experience with us. I am glad that you have enjoyed carving stations at JAMOO Restaurant; it is my favorite too! Our priority is to show excellent value through...More

Reviewed 10 April 2018

You must try this restaurant if you stay in Shangri-La hotel. They have many variations of foods with good taste.More

Thank Dr-Hendra-Yaputra
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 11 April 2018

Dear Dr-Hendra-Yaputra, It was lovely to read about your visit to JAMOO Restaurant. Thank you for your kind words about our team and the food variety during your dinner. We look forward to welcoming you back to JAMOO, or indeed one of our other four...More

Reviewed 3 April 2018 via mobile

Celebrate easter in Shangri-la with family. Food yummy as expected. Dessert.. oh i’m dying to have their dessert again. My daughter had so much fun with face painting & hunting eggs. Good job to the staff, specially carolina who always kind and attention to details.More

Thank hartawan_cheung
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 10 April 2018

Dear hartawan_cheung, Thank you very much for taking the time to write this review. I have since shared your comments with the team who were equally pleased to know that you and your family had enjoyed the time spent here with us. We all hope...More

Reviewed 18 March 2018

Although the place for breakfast dinner was crowded, the staff was visibility underhanded, but, tried their best to accommodate all. We had a late dinner and we shared a Nasi Goering...and it was tastey. Fried rice with huge prawns, sate and koropok.. As for breakfast,...More

Thank GLLK54
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 22 March 2018

Dear GLLK54, It was lovely to read about your visit to JAMOO Restaurant. We do appreciate you reaching out to the TripAdvisor community with your feedback. Thank you for your kind words about our team and the food variety during your dinner. We look forward...More

Reviewed 6 February 2018 via mobile

Years before, Jamoo has so many varians of food Now....very limited The sashimi sliced so thin..i hv to request to made it thick Next corner very less menu So boring... Sorry....but 2 years a go...u really satisfy when u eat here Nowadays....better choose somewhere else...More

Thank List S
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 12 March 2018

Dear List S, First of all, thank you very much for taking time to share your experience with us, it is very much appreciated. It is only through feedback like yours that we are able to maintain and improve. I am sorry to hear that...More

Reviewed 26 December 2017 via mobile

Good taste at jamoo shangri la Hotel Jamoo Many choice in here Heathy food in jamoo very good taste. More excellent For fruits fresh Many cheese yummy Tardisional drink Salad healthy food At Jamoo Shangri La Hotel.

Thank dave m
SURGM, Representative at Jamoo, responded to this reviewResponded 3 January 2018

Dear dave m, Greetings from Shangri-La Hotel, Surabaya! We are glad to hear your satisfied experience during your Christmas Lunch with us. We look forward for your next visit! Warm Regards, Jonathan Reynolds General Manager Shangri-La Hotel, Surabaya

Reviewed 18 October 2017 via mobile

Good taste at jamoo shangri la Hote by Line promo buy 1 get 1 free. Good promo. Many choice in here Heathy food in jamoo very good taste. More excellent Thanks Line Thanks Jamoo Shangri La Hotel.

2  Thank dave m
SURGM, Representative at Jamoo, responded to this reviewResponded 14 November 2017

Dear Dave M, Thank you for your kind review. We are delighted to hear your wonderful experience at Jamoo Restaurant. We look forward to welcome you back! Warm Regards, Jonathan Reynolds General Manager Shangri-La Hotel, Surabaya

Reviewed 16 June 2017

The food is excellent. It offers variety of food for buffet dinner. From Indonesian Street Food to Japanese to Italian to Chinese. Ice cream was delicious. Worth the price.

Thank E5TI
ShangriLaSUB, Representative at Jamoo, responded to this reviewResponded 5 July 2017

Dear E5TI, Thank you for your wonderful review. We are glad to hear you enjoyed your overall dining experience with us. We look forward for your upcoming visit with us! Warm Regards, Sigi Bierbaumer General Manager Shangri-La Hotel, Surabaya

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 25 - US$ 35
Meals
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Buffet
Good for
Groups, Child-friendly, Business meetings, Kids
Location and Contact Information
  • Address: Jl. Mayjen Sungkono no. 120 | Level 1, Shangri-La Hotel, Surabaya 60189, Indonesia
  • Location: Asia  >  Indonesia  >  Java  >  East Java  >  Surabaya
  • Phone Number: +62 31 60038888
  • E-mail
  • This restaurant is at Shangri-La Hotel Surabaya
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