We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jamoo

Ratings and reviews

Certificate of Excellence2016 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$ 25 - US$ 35
CUISINES
Asian, International, Indonesian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
View all details
meals, features

Location and contact

Reviews (121)
Filter reviews
67 results
Traveller rating
21
31
10
3
2
Traveller type
Time of year
LanguageEnglish
More languages
21
31
10
3
2
Show reviews that mention
All reviews sashimi lamb sate salad shangri la hotel hotel buffet in town little bit japanese foods dessert variation taste
FilterEnglish
Updating list...
1 - 10 of 67 reviews
Reviewed 4 weeks ago

575/5000 I ordered to have dinner with my friend here. my expectations, with 5-star standards, the food must have a lot of variety. because, I used to eat on jamoo and there were many variations. but yesterday, December 14, I went there and only had...More

Date of visit: December 2018
Thank daniel christia... h
ShangriLaSUB, General Manager at Jamoo, responded to this reviewResponded 3 weeks ago

Dear Daniel christia…h, First of all, thank you very much for taking time to share your experience with us. Our priority is to show excellent value through providing the best selections, taste and quality of food. Therefore, I apologize that we did not meet your...More

Reviewed 25 June 2018 via mobile

Hands down the best in Surabaya. Plenty (and I mean plenty) of dishes to choose from. Indonesian, Chinese, Italian, Japanese, you name it. During Ramadhan they even served Biryani rice with lamb, which was a nice surprise Best to choose the outdoor seating beside the...More

Date of visit: June 2018
Thank anki53
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 26 June 2018

Dear anki53, Thank you very much for your kind words. I am glad you enjoyed the variety of our buffet at JAMOO Restaurant, particularly during the Ramadhan Season. I will certainly share your positive comments with the respective departments. Thank you again and we hope...More

Reviewed 18 June 2018 via mobile

I always enjoy all menu they serve at Jamoo, specially their tasty pastries & bakeries. Even, I faced a little bit miss-understanding at my reservation process, but I am thankfull to Mr.Jonathan as the General Manager who manage to solve it as soon as possible....More

Date of visit: June 2018
Thank LexiPranata
SURGM, General Manager at Jamoo, responded to this reviewResponded 22 June 2018

Dear LexiPranata, First of all, thank you very much for taking time to share your experience with us. I am glad that you enjoyed your dining experience at JAMOO Restaurant. I look forward to having you back to savor more scrumptious dishes the next time...More

Reviewed 10 June 2018 via mobile

At first, the buffet didn't show abundance of variety but, be prepared, when you look at the buffet 1 by 1 it has a lot of food. Unfortunately, the wide variety wasn't backed up with the quality. Most of the food was either bland or...More

Date of visit: June 2018
1  Thank Mikael Jovian K
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 13 June 2018

Dear Mikael Jovian K, First of all, thank you very much for taking time to share your experience with us. I am glad that you have enjoyed carving stations at JAMOO Restaurant; it is my favorite too! Our priority is to show excellent value through...More

Reviewed 10 April 2018

You must try this restaurant if you stay in Shangri-La hotel. They have many variations of foods with good taste.More

Date of visit: April 2018
Thank Dr-Hendra-Yaputra
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 11 April 2018

Dear Dr-Hendra-Yaputra, It was lovely to read about your visit to JAMOO Restaurant. Thank you for your kind words about our team and the food variety during your dinner. We look forward to welcoming you back to JAMOO, or indeed one of our other four...More

Reviewed 3 April 2018 via mobile

Celebrate easter in Shangri-la with family. Food yummy as expected. Dessert.. oh i’m dying to have their dessert again. My daughter had so much fun with face painting & hunting eggs. Good job to the staff, specially carolina who always kind and attention to details.More

Date of visit: April 2018
Thank hartawan_cheung
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 10 April 2018

Dear hartawan_cheung, Thank you very much for taking the time to write this review. I have since shared your comments with the team who were equally pleased to know that you and your family had enjoyed the time spent here with us. We all hope...More

Reviewed 18 March 2018

Although the place for breakfast dinner was crowded, the staff was visibility underhanded, but, tried their best to accommodate all. We had a late dinner and we shared a Nasi Goering...and it was tastey. Fried rice with huge prawns, sate and koropok.. As for breakfast,...More

Date of visit: March 2018
Thank GLLK54
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 22 March 2018

Dear GLLK54, It was lovely to read about your visit to JAMOO Restaurant. We do appreciate you reaching out to the TripAdvisor community with your feedback. Thank you for your kind words about our team and the food variety during your dinner. We look forward...More

Reviewed 6 February 2018 via mobile

Years before, Jamoo has so many varians of food Now....very limited The sashimi sliced so thin..i hv to request to made it thick Next corner very less menu So boring... Sorry....but 2 years a go...u really satisfy when u eat here Nowadays....better choose somewhere else...More

Date of visit: December 2017
Thank List S
SURGM, Director of Food and Beverage at Jamoo, responded to this reviewResponded 12 March 2018

Dear List S, First of all, thank you very much for taking time to share your experience with us, it is very much appreciated. It is only through feedback like yours that we are able to maintain and improve. I am sorry to hear that...More

Reviewed 26 December 2017 via mobile

Good taste at jamoo shangri la Hotel Jamoo Many choice in here Heathy food in jamoo very good taste. More excellent For fruits fresh Many cheese yummy Tardisional drink Salad healthy food At Jamoo Shangri La Hotel.

Date of visit: October 2017
Thank davemM8257TK
SURGM, Representative at Jamoo, responded to this reviewResponded 3 January 2018

Dear dave m, Greetings from Shangri-La Hotel, Surabaya! We are glad to hear your satisfied experience during your Christmas Lunch with us. We look forward for your next visit! Warm Regards, Jonathan Reynolds General Manager Shangri-La Hotel, Surabaya

Reviewed 18 October 2017 via mobile

Good taste at jamoo shangri la Hote by Line promo buy 1 get 1 free. Good promo. Many choice in here Heathy food in jamoo very good taste. More excellent Thanks Line Thanks Jamoo Shangri La Hotel.

Date of visit: October 2017
2  Thank davemM8257TK
SURGM, Representative at Jamoo, responded to this reviewResponded 14 November 2017

Dear Dave M, Thank you for your kind review. We are delighted to hear your wonderful experience at Jamoo Restaurant. We look forward to welcome you back! Warm Regards, Jonathan Reynolds General Manager Shangri-La Hotel, Surabaya

View more reviews
Questions & Answers
Get quick answers from Jamoo staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing