RIVER COUNTY, Trivandrum

On the day of our checkin, we reached the resort by 2 pm and provided them the booking confirmation. I was surprised to find that they were not aware of my booking. They did not even have a system to check if i have made...a booking. Instead hotel manager called someone to check if i have made a booking. Then after a while i was said that all rooms are already booked and nothing is vacant. I showed them that my booking was a prepaid one and i have made the full payment 2 months back. Someone from the hotel then called me and started to negotiate asking if i am okay to adjust with 2 rooms instead of 3 rooms for my 2nd day stay. I did not have any option other than agreeing to it as it will not be possible to find another resort on a weekend. Hotel staffers denied our check in until i agreed that we will adjust with 2 rooms. All this took more than one hour where we were left to be in the hotel's restaurant with kids. Stay was good and hotel is next to a river where kids will defenitely love to play.More

Date of visit: October 2018

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Deepti-Kurup

36 reviews

Reviewed 20 March 2018

Excellent food

Tried their Kerala and Barbeque food options and both of them were mouth watering. Very pocket friendly rates as well. Try their fish curry, Pineapple barbeque , chicken barbeque.

Date of visit: March 2018

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Santhosh78

1 review

Reviewed 24 February 2018 via mobile

Excellent place to visit with family visit

This is a perfect place defined as heaven on earth....3 sides of this property is a slow flowing river... Can vouch ....it's worth visiting

Date of visit: February 2018

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ANISH W

1 review

Reviewed 27 January 2018 via mobile

The best Natural environment....

An awesome experience for my family... Especially my children enjoyed so much that both our families are still savouring those happiest moments of our lives we had, at River County... Never seen such crystal clear waters... So cold.. So pure.. And the private stream...Full of...pebbles.. Shallow clear waters.. " Country roads took me home, to the place, I belong...... River County, mountain mama... Take me home... Country roads..... " Wish I could share some of the pics we clicked at River County.... Thanks a million Mr. Arun.. You were a wonderful host... The food you served... The smiles your team served... The special barbecue.. That too on off hours.. Your team never blamed.. Never complained.. They were happy to serve us... Tired but thought I should share my experience with the world.. Should visit Mr. Arun and his team at least once in our life time at River County, kallaar, ponmudi... Value for money, natural atmosphere real nature of a forest, and the taste of foods they offered will take me and my friends regularly.. Thank you guys.. You gave me and my children a blessed day...More

Date of visit: January 2018

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am2003_trips

21 reviews

Reviewed 27 December 2017

Excellent natural beauty, but average service

River County has a location blessed by beautiful and abundant nature. The property has ample space for guests to walk around. However, the service in general was mediocre. It took the staff 15+ minutes to arrange for the luggage to be transferred into our rooms....The swing was broken. Tea/coffee were cold occasionally. The manager informed us about free Wi-fi, but it took a call to figure out logon information. When we informed the manager about portion sizes, his instinct was to argue (and not to politely respond). Overall, I would rate this a good experience, if service quality is not a major factor for you.More

Date of visit: December 2017

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Thank you for taking time to write a review and rate your experience with us. We deeply regret the inconvenience caused . All food that are served to our in-house guest are from our restaurant which is open to public. We charge just minimal rate...More

SudharsanK8

2 reviews

Reviewed 24 October 2017 via mobile

Gud Place to Relax with nature

We 4 couples visited Gud Hospitality, Water heater, AC, TV available. Nice place fr photoshoot 2 km thr is Meenmutty falls Trucking experience was gud 22 Hairpin bends to reach hilltop Hotel located in Riverview , Iron bridge to cross the river.

Date of visit: October 2017

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roshu6682

15 reviews

Reviewed 17 June 2017 via mobile

Good location and great service

I made this booking for 2 night stay for my extended family, a big group of 10 adults and 6 kids! They all appreciated the location and facilities. Food was mainly local home made kerala style which was good & made to order. Veg options...though were limited but nobody missed it as the river fish was awesome and the group were mostly non vegetarians. The bath in kallar river adjoining the property was the highlight. This property is lower down and on the way to Ponmudi peak but climate was good as it was monsoon season. The owner Arun was couteous and accommodative. Prices charged were per person including stay and all meals. A trip to Ponmudi peak was made in our own vehicle. Just the right place to enjoy climate and nature.More