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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$1 - $55
CUISINES
Indian, Cafe
Meals
Breakfast, After-hours
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Reviews (818)
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817 results
Traveller rating
586
176
25
12
18
Traveller type
Time of year
LanguageEnglish
Traveller rating
586
176
25
12
18
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All reviews cake truffle ordered online delivery bday taste team branch
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Reviewed 2 October 2022 via mobile

Absolutely loved the cake. Amazed by its cottony spongy texture. Good service and precisely delivered to my address.Almond flakes were generously added. Tooooo gooood!

Date of visit: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 July 2022 via mobile

Sprb tasty 😋 Also the delivery boy attitude was quite innocent and he delivered own time. Thank you cakehut team😊

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 June 2022 via mobile

I had ordered for a lunchbox cake which I was told it would be of size enough for 2 people and all I could get was little piece of cake not even enough a hen to peck for the rate of 450 rupees which is...not hardly of around 250g as they didn't tell me the weight of the cake. Whatever the special cake was that was damn looting by cakehut. Though I had bought good enough cakes from them before, this is nothing but exploiting people using their ignorance. Nb: after a big enough fight I got my money back and asked them to kept their cake with them.More

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 May 2022

Have been a customer of Cake hut for many years now. Must have ordered almost 50 cakes over the years. Always great. In fact, happy to see them grow and spread out to more places. Recently though, got irked by their approach in delivery. Ordered...a birthday cake and arranged to time slot between 6-9 pm. Guests started coming in by 7. Tried calling the shop that I ordered the cake. Nobody picked up. After half hour, googled up the number of another cakehut shop and they asked me to call same number again. After 1.5 hours , got fed up..must have tried some 6 times. Reached that particular shop and rang the phone standing at the counter. The guy just wouldn't pick up. Had to make a ruckus there. His excuse was that he was busy with other customers and had no one to back home up. He could have just picked up the phone and asked me whether I could pick up, I would have done that happily, instead of having to make my guests for 1.5 hours. This has really created a very bad impression about their approach to customer service. Not sure if I will order with them in future. There were no follow up calls either after making all that ruckus. But for those who haven't tried, the cakes are really good. Only the service part, just be alert.More

Date of visit: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings, Sorry for the inconvenience that occurred. We had taken corrective action by providing training to our staff

Reviewed 26 November 2021 via mobile

Poor quality and high price. Not worth the price. Don't buy cakes from them. I have bought there cake two times and both tastes bad

Date of visit: November 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings, But not sure what went wrong, we take most care to deliver quality products to our customers.

Reviewed 30 September 2021

It was a surprise cake but this guys spoiled it also dint deliver it on time. 😞 I have selected the delivery slot 1pm - 6pm. Till 5:45pm cake was not delivered and when i called them the answer was embarrassing.. why you are calling...now.. still 15 min is there to complete your delivery.. finally the cake delivered at 6:28pm. Also i have given some instruction while booking the order, but no one followed that and spoiled the surprise.. So am not going to order anything from Cake Hut. Very pathetic quality of service.More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Sorry for the inconvenience occurred, we had taken corrective action for the same

Reviewed 17 September 2021

This is going to be the 4th time we're cutting a Cake Hut Cake for b'day celebration. Each time we were amazed by the quality. Also very much satisfied with delivery option available. Keep growing!

Date of visit: September 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings

Reviewed 22 August 2021

Ordered a surprise cake for my mom. A red velvet cake. Amazing service and friendly staff.. definitely recommend..👍👍

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings

Reviewed 10 August 2021

Today was my 14th bday. Celebrated with a delightful 'praline truffle cake'... Very tasty and creative casting.. Thumbs up👍 🙏

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings

Reviewed 2 August 2021

Pathetic, disgusting service…ordered online for surprise cake delivery…firstly didn’t deliver. When i called next day then they called “receiver” to check if they can deliver next day…what an illiterate, illogical delivery service Will never order again from Cakehut

Date of visit: August 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings, Sorry for the inconvenience that occurred. We had taken corrective action by providing training to our staff

Reviewed 28 June 2021 via mobile

Home delivered cake had it with an hour fresh cream having sour taste, almonds became soft soggy with bad taste.Contacted messaged and mailed no response from them. This type of attitude going to tarnish their credibility.

Date of visit: April 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings, Sorry for the inconvenience that occurred. We had taken corrective action by providing training to our staff

Reviewed 24 June 2021

I am very happy with your service…..we ordered a cake and delivered at correct time……. The customer service was excellent and good….wish u all the best

Date of visit: June 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings

Reviewed 14 June 2021

Cake is good. But the delivery service is not acceptable. Lack of communication between branches. Make sure better communication.

Date of visit: June 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings, Sorry for the inconvenience that occurred. We had taken corrective action by providing training to our staff

Reviewed 28 May 2021

Had ordered online a Caramel Toffee cake. It was delivered on time inspite of the lock down. Very tasty cake surely and can be recommended to someone without doubt.

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings

Reviewed 27 May 2021

Excellent Service even during the time of Lock Down. Delivered in time and Tasty. Thanks to Cake Hut . Can Depend on them

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cakehut, Owner at Cake Hut, responded to this reviewResponded 18 May 2022

Thanks a lot for your feedback and ratings

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CAKE HUT, Kochi (Cochin) - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Cake Hut

Yes, Cake Hut offers takeaway services.

Yes, Cake Hut offers delivery services.

Cake Hut is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5