We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
$14 - $17
CUISINES
Asian, Thai, Street Food
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
View all details
meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (374)
Filter reviews
373 results
Traveller rating
345
21
3
1
3
Traveller type
Time of year
LanguageEnglish
Traveller rating
345
21
3
1
3
Show reviews that mention
All reviews thai food pomelo salad som tam beef noodles cake grand hyatt special mention great service and food amazing ambience special thanks family dinner main course fine dining koong fenny chestnut
Selected filters
FilterEnglish
Updating list...
Reviewed 5 days ago

Great time at Hyatt Thai Soul- good food, good service, good ambience. Anas the magician is amazing! Must go just to see his magic specially.

Date of visit: May 2022
Helpful?
Reviewed 5 days ago via mobile

We had a great time. The food and the ambiance is excellent. The magic show given by Anas at our table was an added feature and made our day.

Date of visit: May 2022
Helpful?
Reviewed 5 days ago via mobile

Had dinner at Thai soul and the food was heavenly!! The ambience was enjoyable and the after dinner magic performance by Mr. Anas was mind blowing

Date of visit: May 2022
Helpful?
Reviewed 5 days ago

Good food and amazing magic by Anas. Wide variety of Thai food. Helpful and concerned staff. Close up magic was mystical and unpredictable.✨✨

Date of visit: May 2022
Helpful?
Reviewed 2 weeks ago

We were a group of 12. Right from reservation of table through phone, till we walked out post dinner our experience was excellent. Words fail me, for thanking Ms. Inali, their Maitre ‘de. She suggested the right choice of culinary delights and the ideal cocktails...to go along with. My 83 year old mother suddenly gets a desire to have plantains and she went out of her normal call of duty to get them from Hyatt Grand’s Malabar Cafe. We all enjoyed the evening. We would definitely visit again. All of us look forward especially to the sterling hospitality of Ms. Inali. We wish her all the best in her career. Such persons are an asset to the organisation they serve.More

Date of visit: May 2022
Helpful?
Reviewed 3 weeks ago

I had booked Thai Soul for a private family lunch for my daughter's birthday. Ms. Ilda had booked my reservation the previous day. Having visited this restaurant earlier, I had requested a corner table with a couch, and a birthday cake to surprise my daughter,...which Ms. Ilda had promptly attended to and confirmed the same. However, when we visited the restaurant, we saw that the corner table was already occupied. We were seated somewhere in the centre. Secondly, the cake was also not arranged. When I spoke to Ms. Keerthi, she expressed ignorance of all the special requests I had made when making my reservation. I then specifically asked for arranging the cake (whatever is available) to which Ms. Keerthi promptly attended to. However, we got the cake only after the starters were served. I can understand that it would have been difficult for the hotel to arrange for a cake at the last minute, and hence the delay. But the special occasion was spoilt anyway. Although initially I was a bit unhappy and expressed my disappointment at the beginning, but I tried to play it down as I didn't want to spoil my daughter's birthday experience. However, the confusion and frustration was clearly evident from Ms. Keerthi's expressions, her body language, and from her demeanour all through until we left the restaurant. Not at all expected from the staff of a 5-star hotel. Jesky who served us also need some training. He was very hyper and was literally dancing when taking our orders. It looked like he had some other emergencies to attend to and is just taking our orders to run away asap. Overall, I had a very unsatisfactory experience with Thai Soul and would recommend the hotel management to up the level of services and the training offered to your staff.More

Date of visit: April 2022
Helpful?
Reviewed 13 April 2022

I booked a table for my parent’s wedding anniversary and the team, Keerthi and Inali fulfilled every request of mine. My folks had a fantastic time, the food was absolutely delicious & authentic and, the service was wonderful. Thank you to everyone in Thai Soul...who made this day a memorable one for my parents. We will certainly be back for more!More

Date of visit: April 2022
Helpful?
GrandHyattKochi, General Manager at Thai Soul, responded to this reviewResponded 5 weeks ago

Dear Nina_BY_000, Thank you for taking the time to share your review with us. We are delighted to learn of your high praise and we thank you for choosing to gift our dining experience to your parents on their special occasion. We strive each day...More

Reviewed 27 March 2022

Must visit thai soul.. Amazing food of chef (KOONG) and nice hosting of INALI..made our moments great..

Date of visit: March 2022
Helpful?
GrandHyattKochi, General Manager at Thai Soul, responded to this reviewResponded 12 April 2022

Dear bishnu, I appreciate your positive feedback about Thai Soul. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Regards, Rajesh Ramdas

Reviewed 15 March 2022

Our regular place for a fine dining with family...Excellent service and they serves authentic Thai cuisine...Suggesting to try out their Nasi Goreng, mocktails etc...Food quality is at its best, customisation also available. Must try place...

Date of visit: March 2022
Helpful?
GrandHyattKochi, General Manager at Thai Soul, responded to this reviewResponded 12 April 2022

Dear AthiraNizar, Thank you for giving us a perfect rating and for recommending our pool-side restaurant to other diners. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your dining experience. Take care! Regards, Rajesh Ramdas

Reviewed 3 March 2022

We had an excellent family dinner at ThaiSoul and the food was awesome. Amazing care and service by Rima, who helped us in ordering the dishes too. This was our first visit to Thai Soul but will definitely be coming back. Date of Visit: March...1, 2022More

Date of visit: March 2022
Helpful?
GrandHyattKochi, General Manager at Thai Soul, responded to this reviewResponded 7 March 2022

Dear abdulsalams, On behalf us all of us at Grand Hyatt Kochi Bolgatty, I would like to thank you for sharing this great review! We are thrilled that you enjoyed your experience. Regards, Rajesh Ramdas

View more reviews
Best nearby
Best nearby hotelsSee all
Grand Hyatt Kochi Bolgatty
1,377 reviews
.02 km away
Bolgatty Palace & Island Resort
305 reviews
.41 km away
Hotel Hakoba
9 reviews
1.49 km away
Sealord Hotel Cochin
212 reviews
1.62 km away
Best nearby restaurantsSee all
Malabar Cafe
308 reviews
.02 km away
Hotel Saravana Bhavan Restaurant
108 reviews
1.40 km away
Colony Clubhouse & Grill
446 reviews
.03 km away
Best nearby attractionsSee all
St. Mary's Cathedral Basilica, Ernakulam
22 reviews
1.24 km away
Ramakrishna Math
17 reviews
1.55 km away
Bolgatty Island
73 reviews
.43 km away
Sagararani
5 reviews
1.09 km away
Questions & Answers
Ask a question
pkvcool
6 August 2021|
Answer
Response from 397jaket | Reviewed this property |
Thai Soul is closed due to Covid restrictions, but many of the items on the menu are available for in-room dining. The quality is excellent.
-1
Votes
dasarisurendra
12 January 2020|
Answer
Response from Vinayraj1973 | Reviewed this property |
Not buffet. They have buffet on Saturday evenings only. From 4.00 pm till 11.00 pm and can use the pool too.
-1
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Thai Soul

Yes, Thai Soul offers takeaway services.

Yes, Thai Soul is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Thai Soul is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5