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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features
Reviews (362)
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348 results
Traveller rating
292
37
10
6
3
Traveller type
Time of year
LanguageEnglish
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Traveller rating
292
37
10
6
3
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All reviews dim sum crab soup sago chicken mango cake fries chinese restaurant lotus stem great dinner food was amazing special thanks nice ambience great hospitality special mention main course mr
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Reviewed 1 week ago

We all had enjoyed Beautiful👌time along with lovely yummy food @ S. Palace. One of my friend suggested to us. Moreover we enjoyed the service and they way of handling guest and the team supports it is just Outstanding 👏👌 Specially Thanks to the Beautiful...girl called Benitha she is really nice and cooperative, very kind and polite. Today is my last day and enjoyed lovely time with my friends and the food. Thank you very much to the management and the service team👍keep it up guy's.... We will come back next year... Once again thank you very much Benitha you are a nice person. Best of luck 👏😇More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 1 week ago

Dear Mitumohanty, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 1 week ago

Had such a lovely birthday dinner at Shang Palace really enjoyed the food but more so the service. Had a lovely evening and Benita was of so much help she really made my birthday so special. Thank you for the lovely food and service.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 1 week ago

Dear Ahils09, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 1 week ago via mobile

JINTO has been the best with his service to us.. be it the choice of food, making us being comfortable ❤️ And Shang palace indeed has a been beautiful Restuarant and great food!! And since it was our very first wedding anniversary and they served...they served us this beautiful yummy cake. And Thankyou so much ❤️More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 1 week ago

Dear NeelufarK1, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 2 weeks ago

We have been regularly coustomer to Shangri-La We especially vist Shang palace the food was just awesome i would also like to mention Mr Jinto for an amazing and pleasant service.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Bryan_wilking, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 3 weeks ago via mobile

Excellent food and service, with Ms. Benitha and Mr. Fairoz being exceptional with their service! Must visit.More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear ISD2512, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 3 weeks ago via mobile

We visited for dinner for Chinese cuisine and its been very good. Appreciated the Chef !!! Good Ambience. I believe, Feather in hat for Restaurant is Excellent Customer Service by employees - very importantly Mr Jinto !!!More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear AeroAJ, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 3 weeks ago via mobile

We visited Shang palace for dinner. We were greeted well by the staff especially Mr.Jinto. He was extremely well mannered and very knowledgeable with respect to suggesting good dishes. The service is top notch. The food was delicious. Thank you Jinto and team !More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 2 weeks ago

Dear Rashmie_12345 Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 9 October 2022 via mobile

Najima was the host for the evening dinner at Shang Palace, Bengaluru. We opted for the set menu on her advice and enjoyed the meal. Very polite and courteous. We hope to come back again any time soon.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 12 October 2022

Dear Assotec, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 6 October 2022 via mobile

Our dinner was pleasant because of Ms. Najima. She was very kind and polite. Food was also good. Over all had a very good experience.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 12 October 2022

Dear devi6194, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 5 October 2022 via mobile

This is first time visiting here.. The staff service was very good!! The food was tasty and if you are stuck making a choice benitha was always there to assist us! Overall the first time visit was with no regretsMore

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 12 October 2022

Dear Sweetlin7, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 3 October 2022 via mobile

My family and I have been dining at the restaurant since its opening. Shang palace has seen its ups and downs but I'm pleased to find that the quality of the food and service has been consistently superb since last year. Keep it up! Special...thanks to Fairoz and his team for a great lunch. Always happy to see an authentic and extensive red meat and seafood menu.More

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 12 October 2022

Dear derfi14, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 30 September 2022 via mobile

It was an amazing ambience with great Chinese cuisine. The staffs were really good and kind. Everyone had an amazing time. Thank you. Looking forward to visit again soon. Also thanking Mr. Abhishek Das for recommending it.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 12 October 2022

Dear Sarah_Chetri, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 28 September 2022 via mobile

Shang palace has amazing food. I ordered the Peking Duck and it was personally served to us by amazing server Ms. Najima. The authenticity of the food is 5star. Highly recommend for business lunch and friends and family tooMore

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 12 October 2022

Dear Pounacha B, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you...More

Reviewed 27 September 2022

The experience begins with being ushered into the restaurant by the greeter and a brass gong! The ambience of the restaurant is airy, spacious and modern chinese. Tables for all sizes of groups and two special rooms for parties. Ask to see them! The menu...is presented on an electronic ordering device but the Staff offers suggestions and recommendations, too. The menus is extensive and very authentic. Don't expect the run-of-the-mill sweet and sour, chilli chicken and chop suey. The prawns are universally great and we loved the lobster. There is a large selection for vegetarians and they feature wood ear fungus and silken tofu.Portions are sized for sharing. Beware the expensive imported bottled water that is served if you don't specify a brand. That was the only sour note. Specially thanks to Ms. BenithaMore

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, Owner at Shang Palace, responded to this reviewResponded 12 October 2022

Dear patiliyan, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

Reviewed 27 September 2022 via mobile

Beautiful and Lovely Place to come and enjoy Chinese Food at Shang Palace, at Shangri-La 👌🤞👍My wife enjoyed a lot with delicious food, Neat & Clean full of comfortable, specially the Service Team is really outstanding, polite behaviour, supportive, we met a pretty girl called...Benitha, she is so helpful and such a nice girl. She suggested what to have in Shang Palace and she took good care of us. They made our first day after long time I took my wife for dine.💝👌we will visit again with Family n friends. Thanks to the Management and the Service Team for their outstanding service n caring for their guest. Had an Beautiful Experience 👌👍🤞 Keep it up and once again Thank You Very Much to Benitha.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Shangri-La_Bengaluru, General Manager at Shang Palace, responded to this reviewResponded 27 September 2022

Dear Mitumohanty, Thank you for dining at Shang Palace and for sharing your review on TripAdvisor. I am delighted that you were provided the Shangri-La experience with good food, nice ambiance and attentive service extended by my colleagues. We look forward to having you dine...More

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Questions & Answers
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arfakarim92
14 January 2019|
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Response from TashaF143 | Reviewed this property |
Congratulations! I’d recommend calling the restaurant and asking and personally visiting them hours ahead.
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SHANG PALACE, Bengaluru - Vasanth Nagar - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Shang Palace

Shang Palace is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5