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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Japanese, Sushi, Asian
Special Diets
Vegan Options, Vegetarian Friendly
Meals
Lunch, Dinner, After-hours, Drinks
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meals, features, about
Reviews (478)
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Traveller rating
189
163
56
19
18
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LanguageEnglish
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Traveller rating
189
163
56
19
18
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All reviews brunch sushi noodles ub city main course fine dining statues ambience palate
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Reviewed 27 April 2022

Lunch on 21-04-22 Visited the place during a business visit to UB City and had lunch. the ambience is teh first thing that will draw you in. the high roof, architecture, statues and setup is royal and very interesting. the menu is also drawn well...and the service boy was explaining the dishes in detail and seemed knowledgeable. Ordered Pad thai noodles, chicken dimsum, ginger ale. While the food was just passable I only enjoyed the ginger ale ( thanks to Schweppes). Try or not is your choiceMore

Date of visit: April 2022
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Reviewed 27 March 2022 via mobile

Nice location and views. The food is good as well. Expected much better sushi though. The food would have tasted much better with service with a smile. It was a Sunday afternoon and the staff looked swamped. And yes the music they played absolutely did...not vibe with the ambience nor with the food.More

Date of visit: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 December 2021

Best place with the worst service amd can improve there food taste. Stewards are very bad. Not really friendly. Foods are served cold.

Date of visit: December 2021
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Reviewed 25 November 2021

12 years later, the ambience is still one of the best in the city, the food is on point and one can always expect to have a great meal!

Date of visit: November 2021
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Reviewed 16 July 2021 via mobile

Best Japanese food. Good for family or friends or couples or business colleagues. Service is good. Have visited in each trip of mine.

Date of visit: July 2021
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Reviewed 7 July 2021 via mobile

I had been here for the first time for dinner with the family and found the ambience to be good.The service is courteous and they take extra precautions during the ongoing pandemic with proper social distancing as far as the table seatings are concerned and...the plates sterilised and those serving are with hand gloves,facial masks and face shields.As a senior citizen and a doctor these are a few things that I noticed first and was impressed especially during this ongoing pandemic when there are two key words to be considered : Caution and precaution ! There is a provision to dine inside the restaurant which is air conditioned and even outside which is well spaced and arranged.After the ambience and service and hospitality let’s come to the topic of food ! The presentation,the taste : We ordered starters like chicken spring rolls,fried dry chicken,papaya salad and for the main course it was vegetable fried rice,noodles,plain rice,red Thai green curry and red Thai curry.Prefer non spicy and was made to perfection and was delicious.It was a treat to the palate. Dr.Javed RasheedMore

Date of visit: June 2021
Helpful?9  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 March 2021

Shiro was a restaurant that I loved for the food, service and ambiance. But after visiting for their Sunday Brunch after a long while, I have to say I am very disappointed. Food & Drink: Average at best. Cocktails are watered down. Service: The staff...are stretched during the brunch. It is very difficult to find a waiter or get prompt service. Quite stressful trying to place an order or even get the bill. Ambiance: It's normally nice on the rooftop of UB City. But during the brunch, the place was packed beyond capacity. The music was awful and blaring so it was impossible to have a conversation. Although there is a smoking cubicle, smokers are unmindful of fellow diners and smoke all over the place. They were not told off by the staff or management either. So if you are sensitive to cigarette smoke and a non-smoker, it's best to sit inside away from the selfish, thoughtless smoking boors. Covid protocol is not being followed. 1) Staff walk around with their masks around their chins, no gloves etc. 2) Tables are not socially distanced. 3) Patrons stand or dance around in large groups without masks or social distancing, unmindful of people around them. Overall, a disaster. Very disappointing. It would be nice to have a brunch without some stranger's butt bobbing into your face every now and then. Ugh!More

Date of visit: March 2021
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Reviewed 21 March 2020

Shiro's was fantastic. the Habachi (Tapenachi) was great. We eat here a couple times while at the Oakwood. The Managing partner is friendly and helpful. Staff was really nice.

Date of visit: February 2020
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Reviewed 18 February 2020

I visited Shiro around 6 years back for the first time and loved the food. Next I visited Shiro 3 years back in Mumbai.. very bad .. slow service... buffet was not replenished on time... etc. etc.. I love Sushi and thought of celebrating our...anniversary .. somewhere around UB city.. Shiro was the first place that came to my mind.. It was Saturday .. As we tried to enter there was no one at the entrance to help us with seating. Inside the beverages took too long to arrive and I saw waiter spill some of my cocktail..appeared as though he did his job half heartedly.. like every other staff, having a ball of time with very few customers to serve. There was stale food stuck in a fresh fork put at our table ...fresh spoons had white marks.. the icing on the cake was The housefly we found in our dumpling and the chef agreed to its presence. We left behind a big assortment of Sushi we had ordered... having been grossed out at the unwanted ‘extra protein’, we seriously doubt the standards of raw fish in the Sushi they serve.... This was the last we ever visited Shiro. No future plans of going back... We got apology call back from some executive at Shiro to visit them again... but sorry...don’t want to risk food poisoning!!!!! Shiro lacks soul and consistency.. too complacent about their customers... they gave us a bad time... spoiled our moods.More

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 11 February 2020 via mobile

Fabulous venue with great service and views, a table of 20 and the service didn’t stop. The food is good quality and you are spoilt for choice. The chef has some great magic tricks for entertaining. A must do and I would come again

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 November 2019 via mobile

Great ambience, very casual vibe. Food is brilliant, service also very consistent. If you don’t want anything to go wrong then head to this place you won’t be disappointed

Date of visit: November 2019
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Reviewed 13 November 2019

Fantastic food after all these years. These folks dont disappoint. The vegetarian options are plenty and is an excellent option for people staying at the JW Marriott next door (crappy food)

Date of visit: November 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 31 October 2019 via mobile

My kids wanted to try Tepanyaki and we visited this restaurant in a luxury mall called UB City. Highly recommended for visitors from other countries like myself. We really enjoyed the meals and environment at the restaurant.

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 October 2019

staying in the JW Marriott this restaurant is on the top terrace of the shopping city next door .. great place with amazing decor and ambiance .. food was great and would recommend is you like Asian food .. waiter even stayed open a bit...longer to serve us extra beers .. not cheap compared to the wider areas but not expensive ..More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 September 2019

An interesting restaurant, well decorated with a good selection of drinks and food. The dinner was delicious, the ambiance good and will remain in good memory from Bangalore.

Date of visit: September 2019
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Questions & Answers
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Shyamala B
19 December 2020|
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Response from Tiaras_0803 | Reviewed this property |
No. Smart casual or formal is fine.
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amirahrhm
25 April 2017|
AnswerShow all 2 answers
Response from Jane J | Reviewed this property |
Sorry I was a customer there, but I know we go sushi when we went for dinner at 7.30pm
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Frequently Asked Questions about Shiro

Shiro is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4.5