This was my second visit to this Restaurant... and it was a regrettable one...
To be frank, the food was good, however the overall experience was awful....
Firstly, being a weekend there was a waiting period, which is understandable..., however once seated inside the restaurant,...the service should be prompt; which was not the case...
After a lot of waiting, the Captain did come with the Menu, however, it took an awful lot of time to get the soup... That too we ordered for 1/2 but they didn't divide the portion. When we asked for the same, they kept an empty bowl as if suggesting to divide it ourselves....
In fact they forgot the order for dimsums and had to be reminded twice for the order. Meanwhile we also ordered a drink, which was not served for close to 45mins....
Main course was no different....
We had ordered a rice based dish and another vegetable based dish. They brought the vegetable first without rice. When we told them to serve both the dishes together and to serve the dimsum first, they were reluctant in taking back the vegetable and serve it warm alonwith rice. By this time they served the dimsum.
Once they served the main course, i.e. rice and veg... we found that there was a dead fly in the rice. We asked for the Captain who took the order but he did not turn up.... we had to ask the waiter to change our order....
The revised order took almost 45 mins to be served...
Meanwhile, the manager (not the captain) did offer a discount probably to cover up for the "dead fly", however, the entire experience was a forgettable and regrettable one...
I must admit that the variety and taste of the food is good, however, the service is pathetic.
Unfortunately there is no option for zero stars, hence putting 1 star. Absolutely not recommended with family, especially on weekends...More