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La Terrazza

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Luohu Port
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1881 Baoan Nan Road | Luohu District, Shenzhen 518001, China
Name/address in local language
+86 755 2218 7338
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72 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Florence, Italy
Level Contributor
671 reviews
438 restaurant reviews
common_n_restaurant_reviews_1bd8 196 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Very nice italian restaurant at Grand Hyatt. Nice atmosphere either you're inside or outside. Outside is very nice with a nice square. Food is good either pasta or pizza (very good) Good service and selection of wine or bear

Helpful?
Thank Maurizio S
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza, responded to this review

Dear Maurizio S, Thank you for dining at La Terrazza. We were delighted to learn that you had an enjoyable dining experience. Thank you again for your compliments about the delicious food and nice ambience. Thank you and best regards, Alex Chiang Director of Operations More 

2 reviews
5 of 5 bubbles Reviewed 15 January 2017 via mobile

You make fantastic night for my family with great food, good service... high quality food prepared by Italian Chef Marco, that is truly Italian cuisine. Highly recommended Chef Marco and La Terrazza to everyone. We will come back

Helpful?
Thank Elen Z
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza, responded to this review

Dear Elen Z, Thank you for dining at La Terrazza and for giving us a full-score review. We are glad to know that you and your family had a delightful experience. We very much appreciate your recognition of Chef Marco’s delicious food and our warm-hearted service. We will be sure to share your compliments with Chef Marco and the entire... More 

Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 January 2017 via mobile

simply a perfect place to relax and dine. excellent service and great touch to have the italian Chef Marko reach to guests personally. The Arugula salad is to die for !! A nice range of vegetarian options. The pizzaa is nothing special, no where close to anything made in Italy. Desserts I hope they would have some egg free options... More 

Helpful?
Thank Prajoski
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza, responded to this review

Dear Prajoski, Thank you for dining at La Terrazza and for taking the time to share your recent experience. We are honored that you enjoyed the rich selection of delicacies presented by Chef Marco, as well as the hospitality provided by our colleagues. Thank you also for your dessert suggestions. We look forward to welcoming you back to discover more... More 

Hong Kong, China
1 review
5 of 5 bubbles Reviewed 13 December 2016

I went to La Terrazza restaurant for dinner with my friends, It's was fantastic with good foods, friendly staff, good service... everything so great specially we have good impression with Chef Marco. He came and talk with us, gave us good recommended with Resotto. It's was so delicious. Highly recommended for anybody and we will come back very soon. Thank... More 

Helpful?
Thank kattycuutte2016
Grand-Hyatt-Shenzhen, Director of Operations at La Terrazza, responded to this review

Dear kattycuutte2016, Thank you for dining at La Terrazza at Grand Hyatt Shenzhen. We are honored that you had a fantastic dining experience with your friends and we are glad to know that you enjoyed the hospitality provided by our associates and Chef Marco. We will be sure to share all of your compliments with them. Your recommendation and recognition... More 

Level Contributor
81 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 10 October 2016 via mobile

Great waitness and service. They are very attentive. The barked garlic very tasty this time and bread was better. Rissorto with ox liver very tasty and texture was just right Cappacio was good and the rocket is fresh and crispy . The pizza, thinnest ever , only tasted once in Italy and there is an oven in the restaurant, not... More 

Helpful?
Thank s a
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear s a, Thank for dining at La Terrazza at Grand Hyatt Shenzhen again. We are pleased to know that you had a great dining experience and that you enjoyed our enthusiastic service and diverse selection of Italian delicacies. Thank you for your recommendation. We hope to have the opportunity to provide you with another Grand experience. Thank you and... More 

Esfahan, Iran
Level Contributor
53 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 14 September 2016

i have tried pizza and my friend just tried some fish, the food quality was perfect but a little expensive, i think it was ok to try it for good food

Helpful?
Thank Parandi
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear Parandi, Thank you for dining at La Terrazza and for giving us a full-score review. We are glad you enjoyed our exquisite delicacies. We look forward to welcoming you again soon and hope you have the chance to try our many other signature dishes. Thank you and best regards, Richard van Westing Executive Assistant Manager – Food & Beverage More 

Sanya, China
Level Contributor
66 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 6 September 2016

Popped in for a very late night dinner after coming over from Hong Kong. Pleasant welcome even though they were in closing mode. Good service and nice wine list, delicious Arugula salad, mushroom soup and good diablo pizza. We were tired so ate fast but was still a nice experience and will be back.

Helpful?
1 Thank Richard R
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear Richard R, Thank you for your compliments about La Terrazza. We are pleased to know that you had a nice dining experience. Your recognition of our enthusiastic service, delicious Italian dishes and wine list is much appreciated. We hope to welcome you back during your next visit and that you will enjoy many more of our signature dishes. Thank... More 

Level Contributor
31 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 September 2016

I have lunch set this time, price is reasonable and you can use Hyatt Club coupon. Food was very delicious and plenty of choice for cold cut and salad. The outstanding part was the service. Especially the Lady named Martina who served my table. She always keep smiling face and very attentive. I do not need to mention what i... More 

Helpful?
Thank TT0419
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear TT0419, Thank you for dining at La Terrazza of Grand Hyatt Shenzhen. We are honored that you had a pleasant dining experience, especially thanks to the enthusiastic service provided by our associate Martina. Your compliments are much appreciated and for sure we will be sharing with her. We look forward to welcoming you again soon. Thank you and best... More 

Shenzhen, China
Level Contributor
65 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 20 August 2016

I come to this place often since I travel to this place frequently. Around this area in Shenzhen, this is the best, IMO, Italian I can find. I am sure there are others some places elsewhere. They like to change their menu often since the chef likes to bring new ideas to this Hyatt restaurant. Majority of the food is... More 

Helpful?
Thank Qodesh
Grand-Hyatt-Shenzhen, Executive Assistant Manager – Food & Beverage at La Terrazza, responded to this review

Dear Qodesh, Thank you for dining again at La Terrazza at Grand Hyatt Shenzhen. We are honored that you recognize us as the best Italian restaurant. Your compliments about our food are definitely a great encouragement. In addition to an à la carte menu, La Terrazza is delighted to offer seasonal specialties and a weekday semi-buffet lunch. We look forward... More 

Level Contributor
81 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 30 May 2016 via mobile

The place is spacious and the chairs are comfortable in width and lightings is dim. The waiters amd waitress are all well trained, they speak English too. Menu has lots of options and quality is of a good standard. Cod fish portion is relatively big and the cut was good, the taste is completely different with a thick cut. The... More 

Helpful?
Thank s a
Grand-Hyatt-Shenzhen, Executive Assistant Manager - Food & Beverage at La Terrazza, responded to this review

Dear s a, Thank you for telling us how much you enjoyed dining at our Italian restaurant, La Terrazza. We are happy to know that you noticed and appreciated the fresh, high-quality ingredients that we use in our dishes. We will be sure to pass on your compliments to our chef and service associates. We sincerely look forward to having... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Italian, European
Meals
Dinner, Breakfast, Lunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Outdoor Seating, Highchairs Available, Serves Alcohol
Good for
Child-friendly, Romantic, Groups, Business meetings
Location and Contact Information
  • Address: 1881 Baoan Nan Road | Luohu District, Shenzhen 518001, China
  • Location: Asia  >  China  >  Guangdong  >  Shenzhen>  > Luohu Port
  • Neighbourhood: Luohu Port
  • Phone Number: +86 755 2218 7338

Questions & Answers

Questions? Get answers from La Terrazza staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?