We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Paletto Italian Restaurant

Certificate of Excellence
₹₹₹₹
Civic Center
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
116 Fuhua San Road | Futian District, Shenzhen 518048, China
Name/address in local language
+86 755 2222 2222
Website
Today
12:00 - 14:30
18:00 - 22:00
Closed now
See all hours
Hours:
Sun - Sat 12:00 - 14:30
18:00 - 22:00
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

91 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 59: English reviews
Calgary, Canada
Level Contributor
157 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 2 days ago NEW via mobile

Paletto is upscale and offers Italian fare with a modern twist. The decore is of high design, the service excellent, but would not expect anything less in a Ritz Carlton Hotel.

Helpful?
Thank Aurora R
Level Contributor
11 reviews
3 restaurant reviews
Reviewed 4 weeks ago via mobile

This place creates some amazing food within an amazing atmosphere. You'll get a true high end Italian experience from the food created by Stefano Nicodemo and the front of house restaurant manager Dario!

Helpful?
Thank RBANNABLE
Management response:

Dear RBANNABLE, Thank you very much for your five-star review. I appreciate the time you spent on giving us a nice comment on TripAdvisor. I have already shared your comment with Restaurant Manager, Mr. Dario, Chef Stefano and the Paletto team. We are most delighted to know that you had a good dining experience at Paletto. We are looking forward... More 

Level Contributor
338 reviews
201 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
Reviewed 11 March 2017 via mobile

We reserved the Paletto Italian Restaurant for a michelin starred meal in our Shenzhen trip. We were really looking forward for an exceptionally excellent meal filled with good tastes, professional service and exquisite atmosphere, accompanied with the usual high prices. However, events that happened throughout the night in the restaurant proved our reasoning to be incorrect. The food served was... More 

Helpful?
Thank Justin9127
Management response:

Dear Justin C, We appreciate your taking the time to share your experience and valuable inputs for Paletto. We value each of our guests, and we are committed to creating a memorable experience for each and every one of them. We would like to sincerely apologize for your unpleasant experiences. Please rest assured that I have already personally shared your... More 

Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 3 March 2017

For authentic Italian food and don't want to wonder too far from your room, you can not go wrong here. The food is great and the service is even better, enjoy !!

Helpful?
Thank Ahmed A
Management response:

Dear Ahmed A, Thank you very much for your five-star review. I appreciate the time you spent on giving us a nice comment on TripAdvisor. I have already shared your comment with Restaurant Manager, Mr. Dario, Mrs. Sue and the Paletto team. We are most delighted to know that you had a good dining experience at Paletto. We are looking... More 

Bulle, Switzerland
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 26 October 2016

It was a pleasant dining experience. The restaurant is located inside the Ritz-Carlton hotel. Unsurprisingly, this experience was fabulous. We ordered Beef Carpaccio to start with, followed by white truffles pasta, Rib-eye steak and finished with the traditional Italian dessert, Tiramisu. Everything that came to our table was great. The white truffles pasta was recommended by the restaurant manager, Sue.... More 

Helpful?
2 Thank q450730979
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016 via mobile

We had followed the review and rating to restaurant. Service was so so although waitress trying very hard. Lack of training before sending to the ground. Food? Very horrible! Risotto was like reheated. Pasta tasted like Chinese noodle. Wondering if the chef is from China. It's the worst Italia food ever had. Table settings are very disturbing. And very difficult... More 

Helpful?
1 Thank ella l
Ravi K, Director Of Food and Beverage at Paletto Italian Restaurant, responded to this review

Dear ella l, We appreciate you taking the valuable time to share your experience and valuable inputs for Paletto. We value each of our guests, and we are committed to creating memorable experience for each every one of them. We would like to sincerely apologize for your unpleasant experiences. Please rest assured that I have already personally shared your comments... More 

Shenzhen
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 20 October 2016 via mobile

Just been to Paletto couple days ago and that place surprised me!! Being in China I was actually suspicious about Italian restaurant cause I thought it's gonna have a Chinese touch BUT as soon as I stepped in all my doubts disappeared! I got warmly welcomed with the whole team who are amazingly professional and all have hospitality feeling. I... More 

Helpful?
1 Thank PolinaMorozova1
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 14 October 2016

I was very impressed with the food and the excellent staff and the chef. Especially Sue GAO, she give us very good suggest for menu!! I remember the lobster risotto and pizza is too good! A high cost effectiveness meal I can be in Shenzhen, but the price is good for 5 star hotels. I'm sure I'll be back in... More 

Helpful?
1 Thank Wendy Z
Level Contributor
101 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
Reviewed 6 October 2016 via mobile

I've been here for a business lunch! They have a great menu! With a good wine list! I've ordered pumpkin dumplings, and pinot noir amazing!! Very delicious and fresh! The service was great! And the environment as well!! The chef Stefano Nicodemo was very nice with us! The prices are in line with the restaurant and hotel standard!! Highly recommended.....

Helpful?
2 Thank Mario C
harrisburg, pa
Level Contributor
111 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
Reviewed 14 September 2016

The restaurant is located on the second floor of the Ritz Carlton. There is and extensive menu of Italian specialties. The chef is from Rome. I had the lobster bisque for an appetizer, my wife had a scallop based appetizer. Both were perfectly prepared and very tasty. We both had the black squid ink risotto with prawn. Fabulous. Very large... More 

Helpful?
2 Thank jerry k
Ravi K, Director of Food and Beverage at Paletto Italian Restaurant, responded to this review

Dear Jerry K, Thank you very much for your five-star review. I am happy to learn that you had a great dining experience at Paletto. I have already shared your comment with Restaurant Operations Manager Ms. Sue Gao and Chef Stefano about the dishes and service. We are looking forward to seeing you again, and are always ready to make... More 

Travellers who viewed Paletto Italian Restaurant also viewed

 

Been to Paletto Italian Restaurant? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
Italian, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Brunch, Dinner
Restaurant features
Parking Available, Street Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Validated Parking
Good for
Romantic, Groups, Special Occasion Dining, Business meetings, Child-friendly
Open Hours
Sunday
12:00 - 14:30
18:00 - 22:00
Monday
12:00 - 14:30
18:00 - 22:00
Tuesday
12:00 - 14:30
18:00 - 22:00
Wednesday
12:00 - 14:30
18:00 - 22:00
Thursday
12:00 - 14:30
18:00 - 22:00
Friday
12:00 - 14:30
18:00 - 22:00
Saturday
12:00 - 14:30
18:00 - 22:00
Location and Contact Information
  • Address: 116 Fuhua San Road | Futian District, Shenzhen 518048, China
  • Location: Asia  >  China  >  Guangdong  >  Shenzhen>  > Civic Center
  • Neighbourhood: Civic Center
  • Phone Number: +86 755 2222 2222
Description
Located on the 2nd floor, the Paletto dining experience sets new standards of Italian cuisine in Shenzhen. Using authentic techniques, Paletto focuses on traditional Italian flavors with a modern twist. The menu offers a gourmet selection of antipasti, pasta, grilled seafood and a variety of regional dishes. Enjoy fine Italian cuisine with ingredients imported from Italy combined with the best local products. Paletto's private dining suite offers the perfect ambience for intimate gatherings or special celebrations.

Questions & Answers

Questions? Get answers from Paletto Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?