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Gelarti Panama

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Amador, Causeway, Panama City, Panama
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31 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Boquete, Panama
Level Contributor
45 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 23 August 2016

Decent ice cream, but they charge extra for "premium" flavors, which weren't all that special. There are other ice cream and gelato places along the causeway that are better.

Helpful?
Thank Sheila S
Falls Church, Virginia
Level Contributor
50 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 December 2015

This is sold in various malls in Panama, the one we always use is Westlands but have also tried Albrook. Service is consistently poor as though the staff is not properly trained. Very slow and as though they are not vested in their business. would love to see the company pay more attention to staff, perhaps treat them better if... More 

Helpful?
Thank MaryLee22043
South Africa
Level Contributor
234 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
3 of 5 bubbles Reviewed 3 October 2015

Tried the ice cream in one of their outlets in Albrook Mall. The ice cream was fine, however, the service can be improved.

Helpful?
Thank Nomad422
Chitre, Panama
Level Contributor
122 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 25 April 2015

Gelarti's serves excellent gourmet ice cream! Not a very large selection to choose from...but each flavor is freshly made and very tasty. I ordered two scoops of ice cream – brownie and oreo…$1.88 (with jubilado discount) for this sweet tasty treat. The Albrook Mall counter, near the theater, was jammed packed with people. The cashier had an extremely unpleasant encounter... More 

Helpful?
Thank PanamaVagabond
Staten Island, New York
Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 21 February 2015

In my best half Spanish the girl behind the counter refused to figure out that I ordered 3 items. When she finally rang it up she only gave us one of them. No apology.....no one else on line had any problem. Even when my Panamanian wife tried to explain our order, the cashier just looked at us like we were... More 

Helpful?
Thank Mike O
Michigan
Level Contributor
69 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 18 February 2015

I had the banana crunch gelato and this was a great way to end the evening. And very reasonably-priced too. Unfortunately, this placed was packed with people and it seemed very disorganized. From the cashier, to the service staff...they seemed mad and tired of people. When we walked in the place the counter was 2-3 people deep trying get to... More 

Helpful?
Thank captain_parrot
Metro Manila, Philippines
Level Contributor
619 reviews
485 restaurant reviews
common_n_restaurant_reviews_1bd8 201 helpful votes
4 of 5 bubbles Reviewed 25 October 2014 via mobile

They have a wide selection of gourmet ice cream. A scoop in a waddle cone costs 1.90. They can also do banana split and sundaes. My favorite is the mint and chocolate.

Helpful?
1 Thank combat66
Maryland
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 15 April 2014 via mobile

Great ice cream, but awful customer service. Like most places in Panama, this place has terrible employees with a bad attitude and the I don't care about the customers attitude. It is a shame!!! I went there today, and left frustrated and unhappy. That's not what you should feel like after eating ice cream. It should be a happy and... More 

Helpful?
Thank Muy-picky
Bogota, Colombia
Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 March 2013

friendly, it cost only ·$1.25 dollars an ice cream, there are a lot of flavours included snekers and Milky way

Helpful?
Thank brianLION87

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Location and Contact Information
  • Address: Amador, Causeway, Panama City, Panama
  • Location: Central America  >  Panama  >  Panama Province  >  Panama City

Questions & Answers

Questions? Get answers from Gelarti Panama staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?