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Heladeria San Agustin

#17 of 38 Dessert in Quito
#174 of 1,253 Places to Eat in Quito
Certificate of Excellence
₹₹ - ₹₹₹
South American, Ecuadorean
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Guayaquil 1053, Quito 170150, Ecuador
+593 2-228-5082
10:00 - 22:45
Closed now
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Sun - Sat 10:00 - 22:45
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114 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Quito, Ecuador
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 1 July 2014

Heladería San Agustín is a very traditional place located near Plaza de Independencia. The Heladería of course offers up fresh handmade ice cream that is made using a traditional paila. Heladería San Agustín also serves lunch consisting of a variety of Ecuadorian traditional food, Seco de Chivo and ceviches are very famous. The Staff is very friendly and helpful

Thank Veronica H
Level Contributor
156 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
Reviewed 18 June 2014

Heladería San Agustín is a must-see and must-try Ice Cream Shop. Located near Plaza de Independencia (Plaza Grande) this Heladería gets very busy during lunch hours with both Ecuadorians and tourists. The Heladería of course offers up fresh handmade ice cream that is made using a traditional paila. Flavors are exotic to non-Ecuadorians and become a cultural experience for those... More 

1 Thank Kristin F
Berkeley, California
Level Contributor
575 reviews
224 restaurant reviews
common_n_restaurant_reviews_1bd8 253 helpful votes
Reviewed 22 April 2014

This place does a booming business thanks to lonely planet. We got there to beat the lunch time rush and were glad we did since shortly after we arrived they put up a purple sash to block further entrance until more tables opened up. The service was really slow. Perhaps it was a factor of what we ordered or time... More 

2 Thank Retinol13
Empoli, Italy
Level Contributor
37 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 21 April 2014

This restaurant (don't be confused by the "heladeria" sign outside, meaning ice creams) is well located in the city center close to the San Agustin church. They serve excellent local food and very large dishes, so pay attention not ordering too much. I recommend to order different dishes and share!

1 Thank Marco M
London, United Kingdom
Level Contributor
1,018 reviews
369 restaurant reviews
common_n_restaurant_reviews_1bd8 270 helpful votes
Reviewed 28 November 2013 via mobile

We only came there to have some ice cream and although it is home made, we weren't really impressed. Prices were okay, the place was clean, and the staff were friendly.

Thank TravelReviewer1983
Sydney, Australia
Level Contributor
27 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 20 October 2013

Limited hours but generally friendly service, fantastic ice cream in a convenient old town location. Try the cinammon. Empanadas are recommended. Ceviche, for Ecuatorian standards, is fresh.

Thank GregRobTravellers
Vancouver, Canada
Level Contributor
30 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 8 July 2013

We went there 3 times... So because they have business hours doesn't mean they are actually open during those hours!! And because they have a menu doesn't mean they have all the food. Even if it is 1 pm. We never got to try the goat stew coz they were always out! but other things we tried were really good.... More 

Thank OctopusVan
Level Contributor
75 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 17 June 2013

This Heladeria is well known and written up in just about every travel book and magazine available. The food is great including many of the traditional Ecudorian plates as well as the ice cream. The atmosphere is lively with an excellent waitstaff.

Thank worldtravluver
Denver, Colorado, USA
Level Contributor
177 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
Reviewed 9 June 2013

Come early before the lunch rush and enjoy lunch on the upstairs balcony al fresco! Excellent food and service. Ceviche is to die for. A charming atmosphere in the great old town of Quito.

Thank bisonburger
Sydney, Australia
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 19 April 2013

Fantastic home made icecreams! We visited 3 times in our 3 days in quito, good value and great servicd

Thank briboy52

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
South American, Ecuadorean
Restaurant features
Seating, Takeout, Waitstaff
Good for
Open Hours
10:00 - 22:45
10:00 - 22:45
10:00 - 22:45
10:00 - 22:45
10:00 - 22:45
10:00 - 22:45
10:00 - 22:45
Location and Contact Information
  • Address: Guayaquil 1053, Quito 170150, Ecuador
  • Location: South America  >  Ecuador  >  Pichincha Province  >  Quito
  • Phone Number: +593 2-228-5082

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Heladeria San Agustin and other visitors
1 question
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Questions? Get answers from Heladeria San Agustin staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?