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Panko

Jose Victorino Lastarria 53, Santiago 8320165, Chile
+56 2 2664 8280
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Overview
  • Excellent68%
  • Very good19%
  • Average7%
  • Poor4%
  • Terrible2%
Travellers talk about
“sushi” (49 reviews)
“gyoza” (5 reviews)
“crab claws” (3 reviews)
Closed Now
Hours
CUISINES
Japanese, Sushi, Asian, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Jose Victorino Lastarria 53, Santiago 8320165, Chile
All Details
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50
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Reviews (651)
Traveller rating
Traveller type
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1 - 10 of 87 reviews

Reviewed 4 weeks ago via mobile

My friends and I went there on a busy night. The service was pretty slow. However,the staff is really nice they try to help you out as soon as they can. This is not the cheapest place but I guess thequality is good. I feel...More

Thank Paulina M
Carlos P, Guest Relations Manager at Panko, responded to this reviewResponded 4 weeks ago

Dear Paulina; Thank you for your comment and review here at TripAdvisor. We appreciate the time taken to write about our restaurant, since the feedback received is the best way to continue improving on a daily basis. We hope to see you again soon. Warm...More

Reviewed 23 May 2018

Wonderful experience in Panko. I had one of the best lunchs in my life time. The place is small and full of charm and, of course, the food it's absolutely fabulous

1  Thank Anapolmcg
Carlos P, Guest Relations Manager at Panko, responded to this reviewResponded 23 May 2018

Thank you so much for sharing your experience here on TripAdvisor. We're glad to know that you had a nice time with us and enjoyed your meal. We hope to see you again soon!

Reviewed 20 March 2018 via mobile

The creations are goo, but don't justify the price asked. Also, don't expect Japanese food here, but the fusion version, with avocado and cream cheese everywhere. The crab cakes were really good tough, a must try.More

Thank Fernandoarauj
Carlos P, Guest Relations Manager at Panko, responded to this reviewResponded 25 April 2018

Dear Fernando, as you said, we indeed are a Sushi Nikkei Restaurant, so you'll effectively find a fusion of peruvian and japanese food in our menu, not just japanese food, we are sorry if you thought otherwise. We're glad to know that you liked our...More

Reviewed 4 March 2018

A cosy little place with a spectacular ceviche that can drive you crazy. Not expensive for what you get. We´ve been twice in a month and we´re going back today! The octopus is amazing too. In a nutshell, a fantastic place to enjoy food and...More

Thank Aoifedavid
Carlos P, Guest Relations Manager at Panko, responded to this reviewResponded 25 April 2018

Thank you so much for your wonderful comments, we're glad to know that you loved our ceviche and your experience in our restaurant. We hope to see you back son.

Reviewed 30 December 2017 via mobile

This is neither a Japanese restaurant nor a Japanese cuisine restaurant, but a nikkei food restaurant. Nikkei food is a Creole food that is an local (chilean) interpretation of the Japanese cuisine, made by the nikkeijin (the descendents of the Japanese people). And the interpretation...More

Thank Ooka
Carlos P, Director de Relaciones con Clientes at Panko, responded to this reviewResponded 25 January 2018

Dear Ooka: Thank you for the comment given to our restaurant through this platform. We deeply appreciate the time and effort you have put on your review, and we are proud of having been able to please you on your time with us. Kind regards,...More

Reviewed 7 December 2017

I can't believe anyone thinks this is good. The soy sauce was foul (they said it was Peruvian soy sauce...pfff shame on them tryin' to blame it on Peru) and when they changed it, the new one came out with white powder all over it...More

Thank MadiBuenosAires
Carlos P, Director de Relaciones con Clientes at Panko, responded to this reviewResponded 14 December 2017

Dear Madi: Thank you for your comment here at the TripAdvisor community. the advice and criticism you have given us will sure be taken into account, and informed to the highest authorities here at our restaurant. We must mentions one thing here, since, we noticed...More

Reviewed 11 November 2017

Went there after a long cold day looking for comfort foods. Enjoyed the ramen soup and the staff was nice.

Thank gmena
Carlos P, Director de Relaciones con Clientes at Panko, responded to this reviewResponded 16 November 2017

Dear guest; Thank you for your comment and review here at TripAdvisor. We hope you to see you soon around here, and we’ll be waiting as attentive as always. Warm Regards, PR Management

Reviewed 21 October 2017 via mobile

I had heard great things about the tiny Lastarria outpost of Panko that I been wanting to try it for a while. But whenever I would stop by it was always full. Until tonight. The place did not disappoint. I had the nems that were...More

Thank Nicole R
Carlos P, Director de Relaciones con Clientes at Panko, responded to this reviewResponded 10 November 2017

Dear Nicole; Thank you for the comment given to our restaurant through this platform. We deeply appreciate the time and effort you have put on your review, and we are proud of having been able to please you on your time with us. Kind regards,...More

Reviewed 1 September 2017 via mobile

Definitely not traditional Japanese sushi. Flavored with contemporary Chilean twist. Small restaurant with limited seatings. They do speak English, with English menu. No miso soup. No green tea. Sushi rice is not seasoned with vinegar.More

Thank Godwell C
Carlos P, Director de Relaciones con Clientes at Panko, responded to this reviewResponded 15 September 2017

Dear Godwell: Thank you for your comment here at the TripAdvisor community. the advice and criticism you have given us will sure be taken into account, and informed to the highest authorities here at our restaurant. Rest assure we will deal with any and all...More

Reviewed 24 August 2017 via mobile

Delicious. A bit small place but very tasty and kind employees 👍🏻 Short wait to get the order, well located (Lastarria), nice music.

Thank Carlos C
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Questions & Answers
DrRima2014
20 December 2015|
Answer
Response from fgon73 | Reviewed this property |
I agree the place is overrated, but my experience as a client was not as bad as yours. In my case the service was pretty good but the quality of the ingredients deserved to be better. You can tell than Chileans are not very... More
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Serves Alcohol
Good for
Special Occasion Dining
Open Hours
Monday
1:00 PM - 3:30 PM
7:00 PM - 11:00 PM
Tuesday
1:00 PM - 3:30 PM
7:00 PM - 11:00 PM
Wednesday
1:00 PM - 3:30 PM
7:00 PM - 12:00 AM
Thursday
1:00 PM - 3:30 PM
7:00 PM - 12:00 AM
Friday
1:00 PM - 3:30 PM
7:00 PM - 12:00 AM
Saturday
1:00 PM - 3:30 PM
7:00 PM - 12:00 AM
Location and Contact Information
  • Address: Jose Victorino Lastarria 53, Santiago 8320165, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago
  • Phone Number: +56 2 2664 8280
  • E-mail
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