We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hard Rock Cafe Santiago

Certificate of Excellence
₹₹ - ₹₹₹
Providencia
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
+56 2 2412 5830
Website
Today
12:30 - 02:00
Open now
See all hours
Hours:
Sun - Wed 12:30 - 01:00
Thu - Sat 12:30 - 02:00
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,179 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 107: English reviews
Corona
Level Contributor
157 reviews
111 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Probably the best food that we had in Santiago on our trip. Nothing special, however maybe we just weren't adventurous enough in our choices. In any case, we sat on the patio and ate very well, and the drinks were good too. LIke most Hard Rocks, the inside is pretty loud, and since it was summer time in Chile, the... More 

Helpful?
Thank David M
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! ~ LOVE ALL SERVE ALL. More 

Level Contributor
54 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

I have visited quite a few and food was nothing special, staff a little iffy but it was loud. Not a good place to catch-up with friends...

Helpful?
Thank Stephen R
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your comments; we are taking the appropriate actions in order to improve. Hopefully we could have the chance to serve you again and exceed your expectations; please do not hesitate to contact me directly. ~ LOVE ALL SERVE ALL. More 

London, United Kingdom
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

The rib-eye steak was delicious, really tasty. Also, they have a good few beers and excellent service.

Helpful?
Thank RamiCourt
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! ~ LOVE ALL SERVE ALL. More 

Level Contributor
16 reviews
16 restaurant reviews
3 of 5 bubbles Reviewed 5 weeks ago

To sumarize my experience: Food: Nothing special. You can have better meals at other places nearby. Even our waiter did not recommend some menus! Overpriced from every angle you want to see it. Place: Cool just like HRC must be. Super loud music that makes talking difficult. Service: Our waiter seemed to be genuinelly interested in us having good experience.... More 

Helpful?
Thank Jaime Y
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Hello Thanks for your comment. We regret your bad experience that shows that this day we fail with your table. I hope you come back to give us a second chance. Regards! More 

Sao Paulo, SP
Level Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 29 December 2016 via mobile

I've been to a few hard rock cafes and this one lacks in friendly staff and a vibrant atmosphere. The whole experience was average. Food was good, so were he cocktails.

Helpful?
Thank Nando_uk1
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! ~ LOVE ALL SERVE ALL. More 

Santiago, Chile
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 December 2016 via mobile

it was a really good experience having a unformal meeting here, really good food and beverages, the personal was suoer friendly and costumer focus

Helpful?
Thank gonzalo h
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! ~ LOVE ALL SERVE ALL. More 

San Francisco, California
Level Contributor
235 reviews
147 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 14 December 2016

we were very surprised at how good the food was in this restaurant in the constanera center. we thot the food would just be average, but everything we ate was pretty darn good. service was exemplary. and we are 60's folks so we enjoyed the decor,

Helpful?
Thank l1jjc0x
Oxford, United Kingdom
Level Contributor
102 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 8 December 2016 via mobile

typical hard rock cafe. service was ok not great. big queue at the shop. ok for a drink typical hard rock

Helpful?
Thank Melissa Q
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! ~ LOVE ALL SERVE ALL. More 

Atlanta, Georgia
Level Contributor
124 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 20 November 2016 via mobile

I wasn't really impressed with this hard rock because no one barely spoke English so it was hard ordering. The food didn't taste like the normal Hard Rock. The food wasn't hot temp wise and they charge u to substitute food items. Ridiculous...it's just hard rock.

Helpful?
Thank Stephanie M
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Hello Thanks for your comment. We regret your bad experience that shows that this day we fail with your table. I hope you come back to give us a second chance. Regards! More 

Level Contributor
43 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 18 November 2016

Fun atmosphere, good food and good service, at inflated prices... a typical Hard Rock Cafe. If you are looking for a breath of US culture this is a good little escape--order wings, margaritas, and other treats that can be harder to find in Chile, everything will be well done.

Helpful?
Thank Joseph O
HRCStgo, Manager at Hard Rock Cafe Santiago, responded to this review

Dear Customer, Thank you for your feedback about your experience at Hard Rock Cafe Santiago, please come back soon! ~ LOVE ALL SERVE ALL. More 

Travellers who viewed Hard Rock Cafe Santiago also viewed

Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 
Santiago, Santiago Metropolitan Region
Santiago, Santiago Metropolitan Region
 

Been to Hard Rock Cafe Santiago? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
American, Bar, Pub, Vegetarian Friendly
Meals
Brunch, Dinner, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi
Good for
Child-friendly, Special Occasion Dining, Bar Scene, Groups
Open Hours
Sunday
12:30 - 01:00
Monday
12:30 - 01:00
Tuesday
12:30 - 01:00
Wednesday
12:30 - 01:00
Thursday
12:30 - 02:00
Friday
12:30 - 02:00
Saturday
12:30 - 02:00
Location and Contact Information
  • Address: Nueva Tobalaba 0412 | Costanera Centro local 1226, Nivel 1, Santiago 7500000, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Providencia
  • Neighbourhood: Providencia
  • Phone Number: +56 2 2412 5830
Description
Santiago, also known as Gran Santiago, is the capital of Chile, the country’s main metropolitan area, and home to a new Hard Rock Cafe. Our Santiago cafe is located in the largest shopping center in Chile, Costanera Center, surrounded by hotels and corporate offices. We’re located only 12 minutes from Arturo Merino Benitez International Airport and 20 minutes from Tobalaba metro station and the most important conference centers in the city.

Experience Santiago
Santiago is a major hub for tourist activities, with many destinations accessible in the surrounding countryside, including ski resorts such as Valle Nevado and Portillo, valleys and wine routes, the coastal city of Vina del Mar, and Valparaiso. The tall and majestic Andes Mountains surround the city, offering gorgeous, snow-tipped views.

The Place to Be in Santiago
Hard Rock Cafe Santiago is the place to be and be seen in Santiago, not only for the live music but also for the fantastic food. Our cafe features 1,000 square meters of space with seating for approximately 287, a patio bar, VIP Room, stage, and Rock Shop®. While the cafe features Hard Rock’s signature American flair and classic rock memorabilia, it also features authentic Chilean decor, including copper elements and brightly colored lighting.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe Santiago and other visitors
8 questions
Ask a question
Questions? Get answers from Hard Rock Cafe Santiago staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?