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#273 of 4,055 Restaurants in Santiago
Certificate of Excellence
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Calle El Alcalde No. 15 Nueva Las Condes 12375 | The Ritz-Carlton, Santiago 7591557, Chile
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154 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Level Contributor
50 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 28 April 2016

I've been to this restaurant on my last stays at the Ritz, and it was wonderful. This time, although not staying at the Ritz, my family still chose to go to the restaurant for its exquisite chilean flavours. Food was excellent. To our surprise, the restaurant changed its setting, now more spacious and less crowded seating arrangements. The menu improved,... More 

1 Thank Franco0311
Belmont, Massachusetts
Level Contributor
115 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 29 March 2016

We arrived early evening in Santiago after a very long day of travel. We were staying at the Ritz and since Estro is located right in the Ritz we decided to eat dinner there. It was a delicious and fun evening. The outside eating area was busy and very lovely with a nice atmosphere. Our waiter, Manuel, was super friendly... More 

1 Thank Carolyn B
Prescott, Arizona
Level Contributor
202 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 17 March 2016

We usually try to explore the area around the hotel, but given that it was a Sunday and we were tired from our travels we opted for hotel dining. Very happy! The menu is eclectic with the freshest of ingredients. They started us off with Pisco Sours which is the national drink, we enjoyed an amuse, and it went from... More 

1 Thank lovetohike1111
Schererville, Indiana
Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 5 March 2016

We enjoyed an early dinner at Estro while staying at the Ritz. Unlike the hotel, the restaurant is contemporary in style with a beautiful outside sitting area ideal for drinks. We ha d a very limited menu due to a special Valentines Day wine and food option. I appreciated the traditional Chilean pottery dishware and leather placemats. The portions were... More 

1 Thank CANDY10580
Roseville, California
Level Contributor
31 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 February 2016 via mobile

At the end of a long business trip we left a couple days to relax at the Ritz in Santiago and found a complimentary Thursday night wine tasting at Estro hosted by Sommelier Juan Ignacio. He joined us for the tasting and was a wealth of information on Chilean wines. We had a wonderful dinner the following night, great food,... More 

1 Thank kenCA77
Perth, Australia
Level Contributor
44 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 21 January 2016 via mobile

Normally not reviewing bad performers... This one is situated within the Ritz Carlton Hotel in Santiago and might be a good place or could be a bad place. I will certainly never find out. We were looking forward to have dinner there and we're offered a table inside ( not a particular nice environment and quite 'cantina' like..) and emphatically... More 

2 Thank piancov
Brisbane, Australia
Level Contributor
387 reviews
204 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 14 January 2016 via mobile

We started our meal with the crab salad, it was large and delicious; however a little light on the crab... The short ribs had been cooked for 12 hours, the meat was very tender and tasty. Staff friendly and helpful.

1 Thank Elizabeth_and_David
Level Contributor
239 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 13 January 2016

We had dinner here twice during a recent stay. The food here is extremely good as is the service. The fact that it was in the hotel where we were staying was a real bonus.

Thank 29plymouth
Level Contributor
46 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 25 December 2015 via mobile

I went there on a special occasion when they served a three-course menu for Christmas. Dishes were all very well prepared, with tasty and complex combinations requiring a great deal of technique from the Chef. Only negative point was that portions were small. Waiters are very nice and service was good, overall. Atmosphere is modern and confortable. A disapointing aspect... More 

1 Thank Tiago M
Friendswood, Texas
Level Contributor
131 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed 17 December 2015

The food is fine, but we waited over an hour for salad, soup and grilled fish. And then they made a mistake on our order. The breakfast buffet is very good, but skip menu service.

1 Thank IranDot

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4.5 of 5 bubbles
Chilean, International, South American
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Business meetings, Special Occasion Dining, Bar Scene, Groups, Romantic
Location and Contact Information
  • Address: Calle El Alcalde No. 15 Nueva Las Condes 12375 | The Ritz-Carlton, Santiago 7591557, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago
  • Phone Number: 56024708585
Rugged mountains, pristine sea and fertile vineyards, the rawness and fragility of the area is expressed through food and wine, the approach is to portray its restrained sophistication to present a cuisine with no frontiers

Questions & Answers

Questions? Get answers from Estro staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?