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Avenida Presidente Kennedy # 4601 | Inside Hotel Santiago, Santiago 7560994, Chile
+56 2 2950 3188
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  • Excellent65%
  • Very good18%
  • Average10%
  • Poor4%
  • Terrible3%
3 Sep 2018
“Back in Santiago”
25 Jun 2018
“Convenient access to Sushi”
Closed Now
Japanese, Sushi, Asian, Fusion, Vegetarian Friendly, Vegan Options, Gluten Free Options
Avenida Presidente Kennedy # 4601 | Inside Hotel Santiago, Santiago 7560994, Chile
All Details
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Reviews (373)
Traveller rating
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1 - 10 of 60 reviews

Reviewed yesterday via mobile

Best Japanese experience EVER! Chef Juan asked if he could prepare something different and I jumped right in. BEST JAPANESE EVER! Incredible mix of flavors and the service was superb. After 8 years visiting Chile this restaurant is now a must!

1  Thank 815ronaldn
Reviewed 4 September 2018 via mobile

Once again back in Santiago Hotel, in this trip we went couple of times to Matsuri, in our first night my wife and I had beautiful sushi and sashimi, presentations & flavor....definitely you can't go wrong with Japanese food, but the second night we gave...More

1  Thank MrTrotter2009
Social Media T, Communications Team at Matsuri, responded to this reviewResponded 6 September 2018

Thank you for your comments and review. We are glad to learn that you and your wife enjoyed your experiences in Matsuri. We look forward to have you back on your next visit to Santiago. Warmest regards.

Reviewed 22 August 2018 via mobile

I went there with my girlfriend. We were expecting a good quality restaurant, the food was good but the drinks were horrible, it wasn’t what we were expecting! I wouldn’t recommend!!!

Thank bruno a
Social Media T, Communications Team at Matsuri, responded to this reviewResponded 27 August 2018

Greetings, We are sorry to learn that your experience in Matsuri wasn't a positive one. We'd appreciate if you contact us at mostg-restaurants@mohg.com to know more about your case so we can take actions in avoiding the issue in the future. Warmest regards.

Reviewed 25 June 2018 via mobile

I have dined at this place before...This restaurant is located within the Hotel Santiago property and therefore is super convenient to access for a sushi dinner... The restaurant offers a variety of seating including a sushi bar...The atmosphere is asian inspired and modern with clean...More

Thank andreasppohl
Reviewed 18 June 2018

It had been a long time since I returned to this place, which I used to frequent when Hyatt was in charge. The service, although cordial, did not live up to what I was used to. It has been common for a group of people...More

1  Thank Ricardo O
Reviewed 11 June 2018 via mobile

Great food in a nice private japanese style room. Great service. Nice japanese-peruvian food. Tofu, gyozas, and also rushi rolls and peruvian dishes such as tacutacu and ceviche in a perfect pruvian style.

1  Thank Mari O
Social Media T, Communications Team at Matsuri, responded to this reviewResponded 12 June 2018

Greetings, Thank you for your time and comments, we are glad to know that you enjoyed your visit. We will deliver your message to our team so they can keep up the good work. We hope you visit us again. Warmest Regards.

Reviewed 18 February 2018 via mobile

Excellent restaurant. We had dinner at the terrace and it was fantastic. The food is amazing at a very reasonable price. Very good wine list. But the most the team. Go there!More

Thank DANI4268
Social Media T, Public Relations Manager at Matsuri, responded to this reviewResponded 14 March 2018

Thank you for your comments! It's so nice to read that Matsuri it is excellent and that your terrace table was fantastic. But we do love when our team makes the difference every day. Thank you once again to take the time to write about...More

Reviewed 10 January 2018 via mobile

Two hours to have our table served, terrible service, everything wrong with our orders ans yet the Maitre decided to save his hide instead of accepting incompetence!More

Thank Carlos A
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 17 January 2018

Thank you for your time and comments, We sincerely regret that your experience was as you described it, and that your visit has not meet up with your expectations. We will discuss what happened with our team, your opinion es extremely important in this matter...More

Reviewed 25 December 2017 via mobile

Searching the city for a restaurant that was open on Christmas Eve, we wandered into Hotel Santiago and realized that Matsuri was open. And what a lucky find this was! Creative sushi combinations, huge rolls, high quality ingredients, and excellent service (thank you Christina!). Beautiful...More

1  Thank cvb333
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 17 January 2018

Thank you very much for your time and comments. It's such an honor to know that you have an amazing experience with us! Especially for Christmas eve! We really hope to have you back soon! Best regards, Social Media Team

Reviewed 18 December 2017

For me it is the best Japanese in Santiago, that still have the traditions and really good sushi. I loved to see that they bring the hot towels.

Thank MiltonV10
Social Media T, Social Media Team at Matsuri, responded to this reviewResponded 19 December 2017

We are honored to know that Matsuri is your favorite restaurant, as it respects Japanese traditions. Thank you! We will be happy yo receive you again, and hopefully soon! Kind regards, Social Media Team

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 25 - US$ 80
Lunch, Dinner
Restaurant features
Highchairs Available, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Free Off-Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Special Occasion Dining, Child-friendly, Business meetings, Groups, Romantic
Open Hours
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
12:30 PM - 4:00 PM
7:00 PM - 11:00 PM
Location and Contact Information
  • Address: Avenida Presidente Kennedy # 4601 | Inside Hotel Santiago, Santiago 7560994, Chile
  • Location: South America  >  Chile  >  Santiago Metropolitan Region  >  Santiago>  > Las Condes
  • Neighbourhood: Las Condes
  • Phone Number: +56 2 2950 3188
  • E-mail
  • This restaurant is at Hotel Santiago
Widely regarded as one of the best restaurants in Chile, Matsuri offers diners a truly unforgettable culinary experience. With an innovative, design-led interior as backdrop, Japanese-Peruvian chef Juan Ozaki creates dishes that have won acclaim from critics and diners alike. Matsuri also has two private Tatami salons, a sushi/sashimi bar and two Teppanyaki tables.reservation. *Groups over ten people can request a special menu up to 48 hours ahead of the reservation.
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