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Ratings and reviews

Travellers' Choice2022
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Special Occasion Dining, Groups, Business meetings
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Socially distanced dining tables
  • Staff required to regularly wash hands
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

MICHELIN Guide's Point of View

With a graceful dining room reminiscent of a Chinese garden, Shang Palace serves an extensive menu dominated by old-time Cantonese classics that are ha...
Read more on MICHELIN Guide
One MICHELIN Star: High quality cooking, worth a stop!
About
A signature dining destination at Shangri-La hotels, Shang Palace is the ultimate establishment for Cantonese fine dining. Using traditional techniques with a contemporary twist, Shang Palace delights diners with a delectable harmony of old and new; including ‘lost’ dishes, award-winning signatures, and a selection of innovation creations inspired by modern day influences. The restaurant's cooking has no added MSG and features more than 60 sauces made in-house. Restaurant signatures include the sautéed boneless chicken wings skewered with abalone and mushroom, steamed lobster and bird’s nest with crab coral sauce, and oven-baked cod fillet with egg white and dried scallops. The theme for its
PRICE RANGE
$50 - $300
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
CUISINES
Chinese, Asian
FEATURES
Takeout, Reservations, Private Dining, Seating, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi, Accepts Credit Cards, Table Service
Reviews (557)
Filter reviews
492 results
Traveller rating
309
112
49
11
11
Traveller type
Time of year
LanguageEnglish
More languages
Traveller rating
309
112
49
11
11
Show reviews that mention
All reviews dim sum peking duck lobster noodles abalone pork ice cream fries chinese restaurant excellent restaurant chinese new year set menu private room michelin star attentive service family dinner fine dining great ambience
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Reviewed 3 days ago

Food was good. On top of that, excellent service from the staff. Special mention Lucky. She actually noticed that it was a birthday celebration (without informing anyone) and she arranged a little surprise (dessert)

Date of visit: November 2022
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Reviewed 3 days ago via mobile

Very nice food and ambience. Staff lucky is very solid and friendly. Birthday got free peach bun. Recommended to come for celebration here

Date of visit: November 2022
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Reviewed 1 week ago via mobile

Incredible Chinese food. Great experience!!! It certainly exceeded our experience. The chef’s signature dishes were especially memorable. Thanks Lucky for your service!

Date of visit: November 2022
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Reviewed 1 week ago via mobile

Food that prepare by chef cheung and the team was excellent. Service by Pauline, tuiling and Teddy was fantastic!! I was request for last minute change but they are friendly and helpful to help with my last minute and accommodating my family as we change...of plan. This was fabulous. Thank you!!More

Date of visit: November 2022
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Reviewed 1 week ago

The service was quick friendly and impeccable. The food was sophisticated, exciting and tasty ! All in all a great evening! Thank you !

Date of visit: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 week ago

Experience didn't leave me disappointed... Great food, amazing staff, great ambience. Big thanks to Rebecca, Eric & the team for taking care of us.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 weeks ago via mobile

Am a regular customer. Good dim sum. Excellent, attentive and friendly service by Rebecca Lim as always.

Date of visit: November 2022
Helpful?
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Reviewed 2 weeks ago via mobile

Had the hairy crab set menu. Taste and plating was nice. Staff were kind and explained how to enjoy eating the steamed hairy crab. Worth a visit if in town

Date of visit: November 2022
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Reviewed 2 weeks ago via mobile

Upon arrival at the table I was greeted by the staff and Eric the manager saw that I was looking and uncertain of the food to ordered came over to give some recommendations and all the food he suggested was really good. Would definitely return...for the food, service and environment. Food was all very unique and special as i heard it was a new menu released by the new chef.More

Date of visit: November 2022
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Reviewed 2 weeks ago via mobile

Food was amazing, everything was smooth and there was no delay. Service by the crew and manager was amazing. I would like to especially mention the managers Eric and Pauline for the great service and recommendation of the food. Would definitely return again.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 weeks ago

We had lovely service here from Mei. We made a mistake by going to the restaurant at 2pm so didn't really have the time to savour & enjoy it all, but the food was beautiful & Mei's service was brilliant. Food was great too.

Date of visit: November 2022
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Reviewed 2 weeks ago via mobile

Rebecca,is really friendly and responded well to our every request,a well experience with shang..tks

Date of visit: November 2022
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Reviewed 2 weeks ago

shang palace pretty much impressed me for both the food and service. From the moment I step into the hotel lobby and greeted and led by the staff to the restaurant and being guided to my table and dinner, everyone was accommodating and friendly. My...family was particularly impressed with Tui Ling and the service crew attentiveness in the restaurant. Prompt, and professional, making our dining experience a very friendly and happy experience, we will be making more visits going forwardMore

Date of visit: November 2022
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Reviewed 2 weeks ago via mobile

The food is excellent. Especially the Signature Fried Rice. Service is impeccable and very children friendly.

Date of visit: November 2022
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Reviewed 3 weeks ago via mobile

As celebration for the Mid-Autumn Festival, we dined in the Shang palace restaurant the night after mid autumn in Singapore. Upon arrival, we were simply ignored outside the restaurant. After a while, staff brought us into the restaurant, but we again waited for a LONG...time before tea and water were being fetched, alongside the menu. While we were choosing what to have for our dinner- staff USHERED us to choose and even asked us, “What do you guys want for dinner?” SEVERAL TIMES- there was at least 5 times! Is this how staff usher customers to choose quickly? Where’s the customer courteous service gone? Honestly this represents poor and untrained staff in the restaurant- and also indicates failing quality service. The food, on the other hand, was excellent. We enjoyed the soy-sauce chicken even though not able to have the special dressing chicken as originally requested (which was disappointing). The fried rice and other dishes we had that evening was also very good. The price of the meal was of course not cheap- and the poor service has definitely dragged the excellent food and the nice ambience down. I would love to give a higher rating- but we have to wait for staff to be trained up and taught how to treat customers- before I can probably give a better rating.More

Date of visit: September 2022
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Questions & Answers
Ask a question
louisw634
14 September 2019|
AnswerShow all 2 answers
Response from Urns388 | Reviewed this property |
I believe there is a minimum spend required and private rooms are usually for parties of 6 or more pax. I have done it once with 7 persons and it was a good experience. You can call the restaurant directly just to be sure.
0
Votes
thegirlwanderer
18 March 2019|
AnswerShow all 6 answers
Response from Sandy C | Reviewed this property |
No, you do not have to pre order!
2
Votes
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SHANG PALACE, Singapore - Tanglin - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Shang Palace

Yes, Shang Palace offers takeaway services.

Yes, Shang Palace is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Shang Palace is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4