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Joia Ristorante / Joia Cafe & Bar

Shop Nos 2061A & 2060B-62B, Elements Shopping Mall, Kowloon Station, 1 Austin Road West, Kowloon, Hong Kong, China
852-23820077
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Overview
  • Excellent44%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
“brunch” (5 reviews)
“pizza” (23 reviews)
“salad” (11 reviews)
Open Now
12:00 PM - 10:30 PMAll hours
CUISINES
Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Shop Nos 2061A & 2060B-62B, Elements Shopping Mall, Kowloon Station, 1 Austin Road West, Kowloon, Hong Kong, China
All Details
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Reviews (150)
Traveller rating
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1 - 10 of 115 reviews

Reviewed 3 weeks ago via mobile

I recently visit Joia in a couple of occasions and I must say it's absolutely worth The food was perfect, I had risotto and the lamb and the food was truly amazing - the wines also very good and the restaurant manager's service extremely professional,...More

1  Thank riciard
Reviewed 4 weeks ago

I have visited several times Joia restaurant and it has always been a great pleasure, being greeted by the manager and staff with a smile and by name, attentive service, and great Italian food. Sometimes I ask for some items not on the menu and...More

Thank _peggy00073
Reviewed 4 weeks ago via mobile

We all had a great time with the attentive sommelier. After experiencing a lot of local food, we were looking to eat Italian food and this restaurant did not disappoint. I had the Pappardelle al ragú Bianca di ossobucco. Not a drop left. My husband...More

1  Thank Jane C
Reviewed 4 weeks ago via mobile

Incredibly poor experience. In an attempt to provide feedback the 'General Manager' was unprofessional, rude, abusive and made no attempt with his '25 years experience' to rectify or apologise for their abysmal service. Horrific man with a belligerent staff. Will never return and wouldn't wish...More

1  Thank KD41
Reviewed 12 November 2017 via mobile

We again took our friend’s recommendation to try this restaurant which is sat amongst an array of restaurants at the Element Mall roof top terrace. First impression was the nice ambience, we were shown to our table straightaway and was given time to choose our...More

Thank mhardwick1
Reviewed 1 November 2017 via mobile

The food is totally authentic, the service very attentive (big compliment to the waiter from Delhi / India for its incredibly friendliness and great service) We really enjoyed the evening on the great Terrace in Civic Square. The manager is very friendly and attentive and...More

Thank KBJ_1986
GaiaGroup_Management, Guest Relations Manager at Joia Ristorante / Joia Cafe & Bar, responded to this reviewResponded 7 November 2017

Dear KBJ_1986, Many thanks for your review and for choosing our restaurant. We are happy that you enjoyed your visit and we are looking forward to having you again to offer great service. Best Regards, The Joia team

Reviewed 29 October 2017

Eaten here quite a few times over the past 9 years.The food is generally very good but the service can be very hit and miss. Today at lunch it was typical the maitre d appeared to be the only person on the ball. The attitude...More

Thank JandNMc
GaiaGroup_Management, Guest Relations Manager at Joia Ristorante / Joia Cafe & Bar, responded to this reviewResponded 7 November 2017

Dear JandNMc, Thank you for bringing your comments to our attention and we are sorry to hear that our services did not live up to your expectations. Please accept my apologies and I will make sure to share your feedback with our team. We hope...More

Reviewed 28 October 2017 via mobile

We ordered the buffet & main for a late lunch. As our mains arrived we were told that the desert buffet had been taken away. At no point during the seating or ordering process were we advised that this would be the case. We were...More

Thank kmaddern
GaiaGroup_Management, Guest Relations Manager at Joia Ristorante / Joia Cafe & Bar, responded to this reviewResponded 7 November 2017

Dear Kmaddern, Thank you for your comments in relation to your recent dining experience at Joia. We do appreciate you taking the time to advise us, as we continuously try to improve. Apologies for your disappointing experience, I will make sure to share your feedback...More

Reviewed 13 October 2017 via mobile

Every halfyear I have dinner at Joia. Good food, good service. Unfortunately, in the last year there were no pizza’s, because the oven had broken down. But now pizza’s were back! Service was below what we normally are used to: taking one person’s order and...More

Thank MaartenvdD
GaiaGroup_Management, Guest Relations Manager at Joia Ristorante / Joia Cafe & Bar, responded to this reviewResponded 23 October 2017

Dear MaartenvdD, Thank you for bringing your comments to our attention and we are sorry to hear that our food and services did not live up to your expectations. Please accept my apologies and I will make sure to share your feedback with our team....More

Reviewed 11 October 2017

Joia has to be the best italian restaurant in town! Wonderful and typically italian food, homemade pasta are delicious, you can see the difference.More

Review collected in partnership with www.chope.co
Thank GourmetSylvia
GaiaGroup_Management, Guest Relations Manager at Joia Ristorante / Joia Cafe & Bar, responded to this reviewResponded 23 October 2017

Dear GourmetSylvia, Thank you for giving us a perfect rating and for recommending our restauramt to other visitors. As authenticity is very important to us, we try to make sure that the Italian traditions can be tasted in your order. We are sure our entire...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 25 - US$ 100
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Romantic, Child-friendly, Business meetings, Kids, Bar Scene, Special Occasion Dining
Open Hours
Sunday
12:00 PM - 10:30 PM
Monday
12:00 PM - 10:30 PM
Tuesday
12:00 PM - 10:30 PM
Wednesday
12:00 PM - 10:30 PM
Thursday
12:00 PM - 10:30 PM
Friday
12:00 PM - 11:00 PM
Saturday
12:00 PM - 11:00 PM
Location and Contact Information
  • Address: Shop Nos 2061A & 2060B-62B, Elements Shopping Mall, Kowloon Station, 1 Austin Road West, Kowloon, Hong Kong, China
  • Location: Asia  >  China  >  Hong Kong>  > West Kowloon
  • Neighbourhood: West Kowloon
  • Phone Number: 852-23820077
  • E-mail
Description
Refreshing combinations of ingredients crafted into an extensive a la carte menu of antipasti, pastas, salads, mains and desserts with highlights such as home twisted pasta, prawns, porcini mushrooms and clams (HK$218), veal fillet with 3 different toppings:asparagus, porcini mushrooms and black olives (HK$368) and coconut parfait with mango and passion fruit (HK$98). On weekdays, a scalable set lunch menu is served with either two courses (HK$208) or a full three-courses (HK$238) whilst at weekends, a brunch menu wit both antipasti and dessert buffet plus main course costs HK$248 per adult and HK$138 per child.
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