We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Nairobi Java House Downtown

) #62 of 505 Restaurants in Nairobi ₹₹ - ₹₹₹ Cafe, African, International
Mama Ngina Street, Nairobi, Kenya
+254 721 494049
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent34%
  • Very good43%
  • Average16%
  • Poor4%
  • Terrible3%
Travellers talk about
“brunch” (3 reviews)
“carrot cake” (3 reviews)
Restaurant Hours
CUISINES
Cafe, African, International
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Mama Ngina Street, Nairobi, Kenya
All Details
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / Payback Arrow
50
Reviews (164)
Traveller rating
Traveller type
Time of year
Language
  • More languages

11 - 20 of 153 reviews

Reviewed 20 January 2017

My experience with Java is that the waiters usually forget the specifications they are given about the food or beverage. For example if you ask for a smoothie with no added sugar there is a high likely for you to get it sweet enough to...More

Thank Maral B
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 24 January 2017

Dear Maral, Thank you for reviewing us. We are sorry to see that our service has been unsatisfactory at this location. Please write to us at guest.relations@javahouseafrica.com, we'd really like to get in touch with you directly.

Reviewed 10 January 2017

Have good memories and always keeps going back. Clean and good service...coffee is good. No parking for your car though

Thank Jeff M
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 12 January 2017

Dear Jeff, Thank you for your review and for choosing our restaurant. We are glad to hear that you enjoy our food and services. Come back soon!

Reviewed 23 December 2016

I will start with the positive note. Coffee is really good, they have a large variety. My favourite one is the malindi machiatto. Pastry is OK and its availability depends on the branch and time you visit Regarding food the story is completely different. I...More

Thank Juan Camilo V
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 12 January 2017

Dear Juan, Thank you for reviewing us. We're sorry to see that our service has been unsatisfactory at this location. Please write to us at guest.relations@javahouseafrica.com, we'd really like to get in touch with you directly.

Reviewed 14 November 2016

We took away our breakfast from this famous chain cafe. The coffee was quite good and the sandwiches, fries and veggies were all above average. It was decent value for money. Not as expensive as Starbucks but not very cheap either.

Thank kapilt88
JavaHouseTeam, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 10 December 2016

Thanks for taking the time to review us, we really appreciate it and hope to see you again soon!

Reviewed 1 November 2016

Nice place within town, delicious hot dishes with warm hearted service guys. The place is clean and the enviroment is wooow.

Thank _mmtira
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 22 November 2016

Dear Guest! Thank you for taking the time to review your experience with us. We are sure our entire team enjoyed catering to your needs as much as you enjoyed your Java experience. Take care.

Reviewed 26 October 2016

Been to many Java House restaurants in Nairobi and the only one that disappointed was the one at Junction Mall. Java has good comfort food and one of the best coffees in Nairobi! It's always a safe option when you're deciding between brunch places.

Thank fdarboe
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 28 October 2016

Dear Happy Guest! Thank you for taking the time to review your experience with us. We are happy you enjoy your experience and we look forward to your next visit! Take care :)

Reviewed 18 October 2016

Well situated in town and nice setting however not value for money.The coffee is descent but the food leaves a lot to be desired needs more work on the taste.The menu is very limited maybe a luck of interest needs more variety. The staff don't...More

Thank jonesedwards15
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 28 October 2016

Dear Guest, Thank you for taking the time to review us, we really appreciate it and would love to know when the service did not meet your expectations. Please write to us at guest.relations@javahouseafrica.com

Reviewed 18 October 2016

First they have the best burgers and coffee in town. I went here for my birthday with friends and it was great, and their chocolate fudge cake is to die for!!!! The food is great, we ordered a variety of dishes all of which were...More

Thank wambui k
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 28 October 2016

Dear Wambui :) Thank you for your review and for choosing our restaurant. We are sure our entire team enjoyed catering to your needs as much as you enjoyed your Java experience. See you soon!

Reviewed 4 October 2016

Enjoyed our time visiting with friends over perfect cups of latte and cappuccino! The seating arrangements allowed our large group to be be comfortable and still be near one another.

Thank Mommydoe
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 5 October 2016

Dear Mommydoe! Thank you for taking the time to review and recommend us to other travelers! We are glad you enjoyed your experience and we look forward to your next visit!

Reviewed 16 September 2016 via mobile

Nice place where you can have a talk with friends and your clients with a sip of coffee or juices. The ambiance is beautiful with frames on walls and attractive lights. You have to wait for a table as it's always crowded one

Thank Ajay C
JavaGuestService, Guest Relations Manager at Nairobi Java House Downtown, responded to this reviewResponded 22 September 2016

Dear Ajay, Thank you for giving us a perfect rating and for recommending us to other travelers. We are happy you enjoyed your experience and we look forward to your next visit!

Nearby
Nearby Restaurants
Teriyaki Japan
21 reviews
.10 km away
Thai Chi Restaurant - The Stanley Hotel
281 reviews
.19 km away
K'Osewe Ranalo Foods
133 reviews
.21 km away
Exchange Bar
47 reviews
.19 km away
Nearby Attractions
Bencia Africa Adventure & Safaris
68 reviews
.20 km away
American Embassy Memorial Garden
90 reviews
.26 km away
Guided Nairobi City Tours
78 reviews
.19 km away
African Home Adventure
107 reviews
.09 km away
Ask a question
Questions & Answers
leambone6
20 December 2016|
Answer
Response from Mbuina | Reviewed this property |
Sorry, I am not in a position to determine why they do not hire you. Do direct this question to the company's HR department. Best wishes in your job hunting
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Free Wifi
Good for
Child-friendly
Location and Contact Information
  • Address: Mama Ngina Street, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 721 494049
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing