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Artcaffe

Certificate of Excellence
₹₹ - ₹₹₹
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Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
+254 717 193895
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568 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 August 2016

The Westgate Mall Artcaffe in Westlands is one of the best Artcaffes in Nairobi being the first one -methinks! ... there is ambiance coupled with fast service, they not only serve food and drinks, they also serve reliable wifi, and local and international newspapers and magazines to keep you busy .... it works as a business meeting venues - I... More 

Helpful?
Thank WAUDO M
Leicester, United Kingdom
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 13 August 2016 via mobile

Great ambience and service. Albeit overpriced and now over populated. They do this spectacular eggless cake that we keep coming back for :)

Helpful?
Thank Kishori J
Melbourne, Australia
Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 12 August 2016

After a brief browse around the Westgate Mall I just HAD to visit the Art Caffe - it looked warm, inviting, clean and fashionable... and quite French. I was imagining delightful pastries and wonderful coffee (which is important to me coming from the Cafe "capital" of Australia) and I likewise expected open-minded and sophisticated staff! As soon as we entered... More 

Helpful?
Thank Ramona S
Level Contributor
24 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 12 August 2016 via mobile

Hmmm...how do I start this...I have mixed feelings over Artcaffé because it's hard to give a blanket rating. Quality of food and service is influenced a great deal by the location of the branches. TRM is probably at the bottom of the chain while Oval rules supreme (I was once told by a waiter that the reason behind this is... More 

Helpful?
Thank Philip N
Nairobi Region, Kenya
Level Contributor
95 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 7 August 2016 via mobile

I'm quite a regular but I am truly disappointed by the food-quality, price ratio Coupled with inconsistent quality, execution, presentation, delivery and service I'm slowly persuading my thousands of fans family and friends to choose elsewhere. My motto is 'don't go there hungry', have a bite elsewhere because the food takes long and you will need a hunger breaker lest... More 

Helpful?
Thank salimkeshavjee
Gurgaon, India
Level Contributor
94 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 6 August 2016 via mobile

Artcaffe has multiple locations. Mainly in shopping malls. Went to 2 of them. Pretty standard cafe fare. Great for coffee breaks. Special mention of their carrot cake - loved it - a must have!!!

Helpful?
Thank Pranamita
Nairobi Region, Kenya
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 5 August 2016

Your services are now very poor, across all the art-caffes, and the food quality also begs (especially the soups, uncooked beans, mish-mash of farmers soup). And i have been to Village Market, Lavington Mall, Junction, Westgate (where a waiter threw a menu at us, or served normal supermarket bread with soup, and Oval, which have been visiting almost once or... More 

Helpful?
Thank Disappointed_Danny
Nairobi, Kenya
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 2 August 2016 via mobile

They have really good pastry and amazing salad portions but other food portions are nothing but a rip off

Helpful?
Thank Puriey N
Nairobi, Kenya
Level Contributor
24 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 29 July 2016 via mobile

It is good place for short business meetings. Coffee and cakes are good. However at times become too crowd and noisy due to very close tables. Hence no privacy.

Helpful?
Thank Anil Kumar G
Nairobi, Kenya
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 26 July 2016

When am not too hungry I always order for the minestrone soup and their garlic bread is so delicious. This is like a full meal. I also enjoy their coffee and cakes. The atmosphere is very good and their staff are also very good.

Helpful?
Thank WaweruMD

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$ 5 - US$ 20
Cuisine
Italian, Cafe, European, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Delivery, Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Bar Scene, Business meetings, Kids, Child-friendly, Special Occasion Dining, Groups
Location and Contact Information
  • Address: Westgate, Mwanzi Road, Parklands, Nairobi, Kenya
  • Location: Africa  >  Kenya  >  Nairobi
  • Phone Number: +254 717 193895

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Artcaffe and other visitors
1 question
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8 months ago

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Questions? Get answers from Artcaffe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?