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The Cheesecake Factory

Level 1, Yas Mall | Yas Leisure Drive, Abu Dhabi, United Arab Emirates
+971 2 492 6633
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Overview
  • Excellent55%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“cheesecake” (143 reviews)
“meatloaf” (5 reviews)
“cakes” (14 reviews)
Closed Now
Hours
CUISINES
Italian, American, Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Level 1, Yas Mall | Yas Leisure Drive, Abu Dhabi, United Arab Emirates
All Details
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Reviews (426)
Traveller rating
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1 - 10 of 359 reviews

Reviewed 3 weeks ago via mobile

After a long day at Ferrari world, i went to this place and had a big salad plate called Shiela chicken and avocado salad. The dressing is amazing of peanut butter.

Date of visit: October 2018
Thank Rita8190
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi Rita, Thanks for your review. You did the right thing by choosing Sheila's Chicken and Avocado Salad, it's one of our absolute favorites...yum! ;) Please do visit us again, it was a pleasure having you. The Cheesecake Factory ME

Reviewed 3 weeks ago via mobile

I came here with my family for an evening meal. I ordered the chicken and biscuits. I am thinking a lovely stock gravy (beef or chicken). Which is an American or UK style gravy. But when my meal arrived it looked like it the gravy...More

Date of visit: November 2018
Thank P7339LRjamesb
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hi P7339LRjamesb, Thank you for the review. We are extremely sorry to hear about your most recent experience. Please accept our apology and know that customer's satisfaction is our top priority at all times. The incident you experienced is against our values and we will...More

Reviewed 4 weeks ago via mobile

If u visit Yas Mall this is a must! Portions are huge, service is great, and of course the deserts are amazing. Had the chicken sandwich which was delicious as was the Oreo milkshake that went with it!More

Date of visit: November 2018
Thank 92anishu
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi 92anishu, Thank you for taking the time to share your feedback with us. We're glad that you think so highly of The Cheesecake Factory and that we were able to provide you with such a great experience. Chicken sandwich with an Oreo® Milkshake? Sounds...More

Reviewed 7 November 2018 via mobile

Great food! Usually order the old factory burger or melted Swiss burger and to be honest they're all delicious. Their Nachos are great too. The most unique cheesecake to me is the Oreo Dream extreme cheesecake, hands down the BEST cheesecake ever created.More

Date of visit: November 2018
Thank AyahMokhalalati
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 November 2018

Hi Ayah, Thank you for taking the time to share your feedback with us. It makes us extremely happy to know that you enjoy our food and you think one of our cheesecakes is the best to ever be created..whoa! :) It's only when we...More

Reviewed 7 November 2018

The Cheesecake Factory is a good place to hangout with friends and the food there is great with lots of selections.

Date of visit: August 2018
Thank Rabie K
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 November 2018

Hi Rabie, Thank you for your kind words. We're happy we are able to provide you with an experience that you enjoy :) See you soon, The Cheesecake Factory ME

Reviewed 30 October 2018

Same décor as all cheesecake factories. Food was good, not much different from elsewhere. Service was nice … our waiter was cool and fun to talk to. A good choice if you are interesting in funky American food

Date of visit: September 2018
1  Thank MuhammadAMA
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 31 October 2018

Hi Muhammad, Thank you for taking the time to share your feedback with us. We're glad you had an enjoyable time at The Cheesecake Factory and we hope to see you again soon :) All the best, The Cheesecake Factory ME

Reviewed 22 October 2018 via mobile

Popped in to this favorite restraunt of mine whilst visiting in Abu Dhabi again with a friend. This time just had a fantastic choco latte that was absolutely delicicious. Service brilliant as usual and also cleanliness is 100% would always recommend this place for it's...More

Date of visit: October 2018
Thank elly w
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 October 2018

Hi Elly, Thank you for your wonderful review. We work really hard to offer the best food, service and environment and we're glad to see that reflect on your visit. We hope to see you and your friend again soon, it was a pleasure having...More

Reviewed 10 October 2018 via mobile

I've always heard about this restaurant from my friends till I finally had the chance to go there. The food is absolutely great and portions come huge, so my advise is to share your platter with someone. Savory was great and delicious. The famous cheesecake...More

Date of visit: October 2018
Thank hatemelzonfoly
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 October 2018

Hi Hatem, Thank you for your kind words. We appreciate you taking the time to share your experience at The Cheesecake Factory. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. The Salted Caramel Cheesecake...More

Reviewed 6 October 2018

A huge menu and generous sized portioned meals and even better Cheesecake!! A must visit when in Abu Dhabi

Date of visit: September 2018
Thank gj23
tcfsm, Public Relations Manager at The Cheesecake Factory, responded to this reviewResponded 28 October 2018

Hi Gj23, Thank you for recommending The Cheesecake Factory. We're glad you enjoyed your time and loved the cheesecakes :) Hope to see you again soon :) The Cheesecake Factory ME

Reviewed 25 September 2018

What an awesome place and experience. Staff are amazing and there is just so many choices to make. In the end I had the triple chocolate baked cheese cake and it was to die for. The portion was so huge I had to take a...More

Date of visit: May 2018
Thank SuzyCapeTown825
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Ask a question
Questions & Answers
Tripntreatsuk
5 November 2018|
AnswerShow all 2 answers
Response from Dafischer | Reviewed this property |
Might be a long shot, ring the branch and ask to speak to the manager, I’m sure the manager would be happy to help. Here is the number 0097124926638 Kind Regards DF
1
Vote
Tripntreatsuk
5 November 2018|
Answer
Response from amyo641 | Reviewed this property |
May be best to use their website
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible
Good for
Groups, Kids, Special Occasion Dining, Child-friendly
Open Hours
Thursday
10:00 AM - 12:00 AM
Friday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: Level 1, Yas Mall | Yas Leisure Drive, Abu Dhabi, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Abu Dhabi  >  Abu Dhabi
  • Phone Number: +971 2 492 6633
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