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Ratings and reviews

RATINGS
Food
Service
Value

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CUISINES
International
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Dinner, After-hours, Drinks
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Reviews (246)
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177
6
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Traveller rating
177
6
1
0
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Reviewed 1 week ago via mobile

My girlfriends and I decided to have our usual evening cocktails after work at Cool Cats and the place is as enchanting as always! Staff recognized us when we entered the club. We felt very welcome when they called us by our names. The ambience,...music, service were spot-on perfect. I’m pretty picky when it comes to food and drinks but the Bossa-nova and Beepop I ordered at Cool Cats Jazz Club were the absolute best cocktails I’ve ever had. My other friend got herself a customized cocktail by the recommendation of the bartender and she also loved it🤍 We had an amazing night! Big shout out to Mr Tuan, Trung, Hiep, Khanh, Manh (Chef) for the personalized service and attentive care from Ms Hao, Ms Oanh. Would definitely return at Jw Marriott Hanoi soon❤️More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hao P, Manager at Cool Cats Jazz Club, responded to this reviewResponded 1 week ago

Dear 927effyl, Thank you for your kind words. Our team are very happy to hear that feedback. With their talent and passion, they promise to bring guests amazing service experience every day. Thank you once more and I hope to welcome you back anytime soon...More

Reviewed 19 August 2022 via mobile

The music was great, and the place had spaces between tables which I thought was very convenient. I visited without any companion, so I was worried that I would feel awkward, but thanks to BaoAnh I had a really memorable experience! I loved talking to...you :)More

Date of visit: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hao P, Manager at Cool Cats Jazz Club, responded to this reviewResponded 1 week ago

Dear shoppinglee, Thank you very much for sharing your wonderful experience at Cool Cats Jazz Club! Seems that overall it was an enjoyable experience with our courteous and helpful staff and great drinks. Bao Anh is doing a great job and really making Cool Cats...More

Reviewed 12 July 2022 via mobile

Cozy place with great music and nice people. Mr Quang Anh and staffs are so friendly. So impressed at bespoke cocktail made by Quang Anh

Date of visit: July 2022
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Reviewed 1 July 2022 via mobile

I’ve been here several times and I love all my experience. The staff are nice, the ambiance and the drinks are great. If you want privacy, you can choose the tables with the lake view, very romantic. They also have live Jazz from Tuesday to...Saturday, best Jazz in Hanoi I think. You really should come.More

Date of visit: June 2022
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Reviewed 21 June 2022

Cool cat is the best bar I've ever been visit in Vietnam bar. Especially, thank you for Haoi manager 🖤

Date of visit: June 2022
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Reviewed 17 June 2022

Really enjoying time with cozy mood and be able to take easy time with friendly members of cool cat rounge. 100% recommand you to visit here at least one time to here.

Date of visit: June 2022
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Reviewed 16 June 2022 via mobile

it was an amazing experience that I had to recommend to my friends to come to this place. the background and drinks were special. Great thanks to the staff who were welcoming and accommodating, especially Ms.Thu. I was very enjoyable

Date of visit: June 2022
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Reviewed 7 June 2022

We had a great experience at Cool Cats Jazz Club. Modest and polite staffs with beautiful Jazz music, quintessential cocktails and tasty snacks. It was my girl's birthday, the club did prepare a lovely cake for us and also a birthday song. We were so...moved and feeling grateful toward the whole staffs. Huge thank to Ms. Hao for being not only friendly but also helpful taking pictures and serving us so well, such a 5 stars customer service. Deeply appreciate the club🙌 10/10 and surely come back again soonMore

Date of visit: May 2022
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Reviewed 18 May 2022

Spent a date night with my partner in the jazz club, it was really great. Staffs are nice and friendly, the sharing plate was pretty good, either the drinks, price are reasonable. It was Tuesday so it wasn’t too busy.

Date of visit: May 2022
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Reviewed 10 April 2021

Live singing on Friday and Saturday night weekly with soulful top singers. The ambience is very American, jazzy and cozy. Staffs are very welcoming and accommodating, especially Ms. Hao. Truly a very enjoyable experience with great value for money. Definitely a must go to place...for jazz lovers in Ha Noi!More

Date of visit: April 2021
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Nicola, General Manager at Cool Cats Jazz Club, responded to this reviewResponded 31 July 2022

Dear Anh T, Thank you for taking the time to share your feedback on your visit at Cool Cats Jazz Club! I am happy to read that you enjoy the ambience and Hao has done such a great job taking care of you during your...More

Reviewed 18 July 2020 via mobile

A very nice place to hang out at. I had the bepop cocktail which I highly recommend for any women coming, it is so delicious 😋The bar is not too loud or over crowded, on the night that I came there was a live jazz...performance which is just so lovely. The staff is extremely nice and attentive especially a women named Thảo, she advised me on my order and was so helpful, the snack that came with the drink is great as wellMore

Date of visit: July 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trek63785618914, Supervisor at Cool Cats Jazz Club, responded to this reviewResponded 6 October 2020

Dear Madame Phuong, Thank you for taking the time to share your feedback on your visit at Cool Cats Jazz Club! I am happy to read that Hao has done such a great job taking care of you during your visit. I will make sure...More

Reviewed 24 March 2020

it's definitely a lovely place to chill with colleagues & friends on a Friday night. amazing & cozy ambiance. great wine list and music to suit the taste.More

Date of visit: April 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Trek63785618914, Supervisor at Cool Cats Jazz Club, responded to this reviewResponded 6 October 2020

Dear Tuyet Bong, Thank you very much for sharing your wonderful experience at Cool Cats Jazz Club! I am happy to read that you enjoyed your visit and the team is doing a great job in providing service to our guests. Your feedback is a...More

Reviewed 11 January 2020 via mobile

Cool Cats is an amazing jazz club located in the heart of the JW Marriott in Hanoi. The musicians are incredible and set the mood for a perfect Saturday night! Nicola, who manages the venue, is an incredible host, and the waitress, Hao (?), was...so incredibly friendly! The service was excellent and the drinks were great - so glad to have stumbled upon this place!More

Date of visit: January 2020
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Trek63785618914, Supervisor at Cool Cats Jazz Club, responded to this reviewResponded 6 October 2020

Dear Megs, Thank you very much for writing about the fantastic experience you had at Cool Cats Jazz Club, your review is highly appreciated! It is our pleasure to deliver a delightful Saturday night to you. Your positive comments are the best drive for the...More

Reviewed 3 January 2020

The atmosphere is the best in Hanoi. The person in charge, Miss Hao, was the best. It's kind, it's nice, it's nice, and it's produced the best night in Hanoi. Thank you.More

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NicolaVeroneseCCJC, Người quản lý at Cool Cats Jazz Club, responded to this reviewResponded 5 January 2020

Dear Hanchangmi, Thank you very much for your review in Cool Cats Jazz Club! I am happy to read that you enjoyed your visit and Hao is doing a great job in providing service to our guests. Your positive comments are the best drive for...More

Reviewed 27 December 2019

First time I come to the Cool Cats Jazz Club .I feel very happy because I saw a lots of friendly staff , beautiful places and very professional singer, I really impressed with Ms Hao because of her performance and service. Thanks a lot and...I will be back again.More

Date of visit: December 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
NicolaVeroneseCCJC, Người quản lý at Cool Cats Jazz Club, responded to this reviewResponded 5 January 2020

Dear Hoaanh269, It is great to read that you enjoyed the whole Jazz experience with friendly service and good music. The team consists of bar, service and music professionals who are passionate in what they are doing. We take pride in delivering the best level...More

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Questions & Answers
Ask a question
396charlottee
12 July 2019|
Answer
Response from KENTENGJW | Property representative |
Dear Charlotte E, For the food menu, we have some bites such as: beef sliders, Iberico ham... together with French cheese and oysters. Cool Cats is a restricted jazz club only for 18 years old and above. Therefore it... More
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Chenmingfu
23 December 2018|
AnswerShow all 4 answers
Response from KENTENGJW | Property representative |
Dear Chenmingfu, We have a dedicated smoking area in the Club as sharing room for all our guests. Thank you for your enquiry Best regards
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COOL CATS JAZZ CLUB, Hanoi - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Cool Cats Jazz Club

Cool Cats Jazz Club is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 5
  • Value: 4.5