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Jacksons Steakhouse

Travellers' Choice award winner
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23J Hai Ba Trung, Hanoi 10000, Vietnam
+84 4 3938 8388
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420 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Adelaide, Australia
Level Contributor
68 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Wow! Seven of us ate the NZ steak and were all drooling! Cooked to individual perfection, this place is a must for a steak meal on any trip to Hanoi. It beats many Australian restaurants for quality and cooking. The presentation was equally good and the red wine we drank with it made for a near perfect meal. The waiter... More 

Helpful?
Thank Jayne512013
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

got tired of the local cuisine and wanted something from home. tracked them down via trip advisor and got my New Zealand steak i craved after. amazing, infact betrer than most steak houses back in nz. food and service was incredible.

Helpful?
Thank K6815LPjohnm
Cincinnati
Level Contributor
33 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This steak restaurant is a gem in the middle of Hanoi. Its an easy walk if you are staying at the Metropole. Service was very attentive and friendly. We were warmly greeted upon entering and leaving. The food was delicious and the steak was cooked perfectly. Ask for a window seat upstairs. You will enjoy this restaurant.

Helpful?
Thank Brett G
Stirling, United Kingdom
Level Contributor
33 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Nice little place with higher than normal quality food and service for Hanoi. Staff are very well trained and deliver a top quality service. Range of Western style food is a bit broader than your average steakhouse. Quality of food is a 9/10, prices, alas are 1.5 times what they should be for Hanoi western food. Not a place for... More 

Helpful?
Thank Declan B
Singapore, Singapore
Level Contributor
8 reviews
7 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago

Best service in Vietnam! Good team and offerings. Some hotels with Gen Y staff can take a pick and learn something. IE Smiling.... Anyway, food was outstanding, they also have a solid offering, so everyone can find something. Clean and hygienic. Recommended!

Helpful?
Thank MinNg
London, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago

The staff are really dedicated the customer service is incredibly good. Really comfortable and well designed. As for the food, the taste is exceptional and the plates are beautifully presented. Overall it was an amazing experience and I am really glad I came here after a long flight to Viutnam

Helpful?
Thank travel g
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Reading the reviews on trip advisor talking about nice grilled food (we really missed that in Vietnam) we decided to visit it. We had a nice dinner there. The steak was very nice and the spaghetti was quite good (but nothing special). Very kind and smiley stuff and beautiful atmosphere. But finally when the bill arrived we weren't so happy.... More 

Helpful?
1 Thank antonis m
Thailand
Level Contributor
56 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Perfect steakhouse in Hanoi I recommend the NY Angus rib eye Good wine & bernaise sauce Sides Disappointing (too dry) Little bit expensive...

Helpful?
Thank Arthur L
London
Level Contributor
11 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Jacksons was the perfect venue for a treat Western meal of steak and excellent shoe string fries with very good wine, after two days of poor food on board a Halong Bay tour boat. The service here was very good indeed and the food was delicious. By Hanoi standards it's very expensive - 2m VND for two steaks, one side,... More 

Helpful?
Thank JollyholidayLondon
1 review
5 of 5 bubbles Reviewed 5 weeks ago via mobile

I had a great dinner at this fairly posh restaurant. The food was good but the best part was the staff. They are all very professional but at the same time friendly. There was this really cute lady, Huong I think her name is, who took care of me and made sure everything was perfect.

Helpful?
Thank Tapio L

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 15 - US$ 80
Cuisine
American, Australian, Steakhouse, European, Gluten Free Options
Meals
Lunch, Dinner, Breakfast, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Free Wifi, Private Dining, Highchairs Available
Good for
Romantic, Groups, Business meetings, Child-friendly
Location and Contact Information
  • Address: 23J Hai Ba Trung, Hanoi 10000, Vietnam
  • Location: Asia  >  Vietnam  >  Hanoi
  • Phone Number: +84 4 3938 8388

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jacksons Steakhouse and other visitors
2 questions
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4 months ago

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Questions? Get answers from Jacksons Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?