We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Donkey Bakery

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
8 Nguyen Hoang Ton Street, Tay Ho, Hanoi 10000, Vietnam
+84 90 490 74 55
Website
Today
08:00 - 19:00
Open now
All hours
Hours:
Mon - Sat 08:00 - 19:00
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

14 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 12: English reviews
Brisbane, Australia
Level Contributor
22 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 11 August 2016

We love the dark German bread and order several loaves to be delivered every week since we don't live in Ciputra (address says Ta Hoy but it is over in Ciputra). This place is the best and only real German bakery. Much, much better than the whole grain breads in other places in Tay Ho (we've tried them all!).

Helpful?
Thank ExpatFamily_12
Trang D, Guest Relations Manager at Donkey Bakery, responded to this review

Dear ExpatFamily_12, Donkey would like to express our gratefullness for your love of our products. We are glad that you had great memories of our service, which we will keep making effort improving. We are looking forward to more chances of serving you and your family. Again, thank you very much for your interest and support in Donkey Bakery. Yours... More 

Thua Thien - Hue Province, Vietnam
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 May 2016 via mobile

Love their meaningful business story and the delicious taste of this "sweet heaven". Nice and friendly place with delivery service as well.

Helpful?
Thank Quynh L
Hanoi, Vietnam
1 review
5 of 5 bubbles Reviewed 15 March 2016

What can be better than knowing that while enjoying a wonderful lunch one is also being socially responsible? The 'Donkey' is far more than just a bakery. It is a haven for so many people who otherwise could not find employment to do so here in this relaxed and safe enviornment while learning new work skills. Whoever said 'nothing can... More 

Helpful?
Thank Eileen16-1E
Athens, Georgia
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 8 January 2016

We got takeaway a couple of times from here, they made a mistake in the order one time but we called them and they brought us the item they had forgotten initially without any problems. From what I understand they employ people from underprivileged groups which I find honorable so good for them. The donuts were really good and cheap... More 

Helpful?
Thank Alex T
Sydney, Australia
Level Contributor
95 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 7 April 2015

We had coffee and donuts here and they were delicious. My partner kept remarking how good the coffee was a few days after we were there. The ambiance is very relaxed and comfortable. I love the wall of plush toys they sell at the back end of the wall. I was very tempted to buy one of their donkeys and... More 

Helpful?
Thank Dorylicious
Pori, Finland
Level Contributor
56 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 13 January 2015

Had lunch for two. Chimichanga and club sandwich were great. This time had no extra time for tasting coffees. Bought some donuts home and they were tasty. This is now my favourite western style coffee shop in Hanoi.

Helpful?
Thank Riku M
Atlanta, Georgia
Level Contributor
60 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

Great place to enjoy a lunch or just coffee! They have a great lounge area and most of all the this is a socially responsible company and they employee people with disabilities. The entire staff is amazing an so friendly.

Helpful?
Thank hfulford
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 February 2014 via mobile

Very good quality bread and cakes, i enjoyed it with my friends a lot missing it here in Hanoi. Only thing is that home delivery didnt deliver all items ordered but at least delivery was free with around 500k bill so this can be forgiven this time ;) Still its very good place to visit.

Helpful?
2 Thank Joanna C
Hanoi
Level Contributor
78 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 19 January 2014

Bread. For some of us, from different parts of the world, bread is a significant part of our diet. To me, good bread is really important. Especially for toasting purposes where it becomes deliciously hot and dripping with butter and spreads... But I digress. Donkey bakes great bread. Really great bread. I love that they're a social enterprise and doing... More 

Helpful?
2 Thank JustHappilyWandering
Zuid-Holland, Netherlands
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 May 2013

I can highly recommend Donkey Bakery!! Our daily visit to Hanoi started with a breakfast or brunch at Donkey Bakery. The food is delicious and the people are very friendly and helpful, making you feeling comfortable abroad. At the end of our visit I could take nice souvenirs with me made by the sewing department. Also on our trips outside... More 

Helpful?
2 Thank Inge L

Travellers who viewed Donkey Bakery also viewed

 
Hanoi, Vietnam
 

Been to Donkey Bakery? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe, European, Vietnamese
Meals
Breakfast, Lunch, Brunch
Restaurant features
Seating
Good for
Cheap Eats
Open Hours
Monday
08:00 - 19:00
Tuesday
08:00 - 19:00
Wednesday
08:00 - 19:00
Thursday
08:00 - 19:00
Friday
08:00 - 19:00
Saturday
08:00 - 19:00
Location and Contact Information
  • Address: 8 Nguyen Hoang Ton Street, Tay Ho, Hanoi 10000, Vietnam
  • Location: Asia  >  Vietnam  >  Hanoi
  • Phone Number: +84 90 490 74 55
Description
I recently went here and it's great. Employees are disabled who are getting trained and employed.

Questions & Answers

Questions? Get answers from Donkey Bakery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?