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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
₹691 - ₹3,225
CUISINES
Thai, Asian, Seafood, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (240)
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166 results
Traveller rating
126
26
9
2
3
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LanguageEnglish
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Traveller rating
126
26
9
2
3
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Reviewed 3 weeks ago

We received such a bad service from a very beginning of the experience. The welcome part was awful with no explanation. The receptionist welcomed us and guided us to the side table which I felt it was not a good one as it should be...as a reserved table. Then the staff left us with no introduction in details of the food and other information. A moment after, the same staff invited walk-in guesses to sit beside us with a more comfortable table but the explanation was provided on the food and service. To us this was a double standard which we felt this was not acceptable as a 5-star hotel. We also would expect a better seating area as we had reserved a table in advance but we ended up sitting on a side table which was not comfortable where there were many and better tables as the restaurant was not that crowded but we did not want to bother to change as the table was prepared. Information was not clearly communicated throughout the service line from phone call, social media admin to the staff at the restaurant and made us confused as the information was not in line and was incorrect. The service attitude was not there and did not deserve a high rating. The food was decent compare to the price as you could expect from a chain hotel and there was nothing wrong with it but the service was by far the worse experience we had. However, there were a few nice staff at the restaurant where they should be at the front to welcome guess with service-minded attitude rather than unwelcome one.More

Date of visit: February 2024
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Reviewed 13 September 2023

Had another buffet feast at Elements which was good! Always a good treat to eat here with a wide selection of international good including seafood, braised beef, spare ribs, smoked salmon cheese, lots of desserts/cakes etc … good value for money!!! Excellent service and thanks...to Khun Eve who took the reservation and welcomed us!More

Date of visit: September 2023
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Reviewed 22 March 2023

Not the first time and won’t be the last time we have Saturday dinner buffet at Elements Pattaya. Would recommend to visiting friends if they are in Pattaya on a Saturday night. The seafood is fresh, desserts amazing and the service team is attentive and...makes you feel at home.More

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 December 2021

Booked for evening Christmas buffet/brunch for 2 including beverages (Consists of free flowing wine, beers and soft drinks for 990B pp) Begin with a side note, slightly surprised there wasn't a more stricter dress code considering this is a 5 star Resort and comes under...the category of 'Fine Dining'. Some customers coming in with shorts and sandles and not even the dressy fashionable types. The food was very nice. Great mix of seafood and other Thai rice dishes, good selection of deserts too. However as a general spread there wasn't actually that much, as in you could try abit of everything and still go back for more.. I've been to other brunches before where you're too spoilt for choice and you can't actually get round everything. My dissapointment was that not all listed on the Christmas buffet menu was there. Without mentioning all, most noticeably the 'Roasted Lamb leg' because this is what I would've had and one reason why I booked the buffet in the first place as I'm not a huge fan of turkey. For a Christmas buffet I'd expect a selection of roasted meats. There was no beef, pork, or even chicken on offer and not even any trimmings which was another surprise. No roasted veg or potatoes etc. Its a good thing both of us are fine with seafood. But as for a 'Christmas buffet' dinner, a very dissapointing spread and shouldn't really be labelled as such. I'm giving this a 3 star rating. The reason why my review is an overall 2 star is because the end of the evening. We was handed the bill with 20mins to go. (Buffet was avaliable up to 22:00). Which was fine, I cleared the bill and asked my Mrs to ask the staff to top up my beer whilst I go to the toilet. I came back and she tells me she was told this is the last one because we've cleared the bill already. No! This should not be the case, firstly we didn't ask for the bill, and secondly we paid the extra 990B each to include beverages with our dinner till at the very least 22:00pm. With 20mins to go, if we wanted a top up of our wine or beer then we are entitled to it regardless if the bill is cleared or not. If there was a time limit on drinks perhaps they should mention that the buffet is up until 22:00pm but the beverages are 21:40pm.. Or is this policy for the Restaurant, if the bill is cleared you are no longer entitled to your already 'paid' buffet and beverages? Because of this, it left me personally a little bit annoyed and a dissapointing end to the evening. Sum up - Tasty food, poor spread, satisfactory service, poor restaurant policy.More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 November 2020 via mobile

Breakfast of Element has various selection. Good quality and nice service staff. This restaurant has luxury decorations. You can enjoy your fine time with great ocean view.

Date of visit: November 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 August 2020 via mobile

Here for breakfast. I'm very impressed with my experiences here. The food was tasty. The services was great. Only a bit limited of choices (due to COVID-19?). Anyway it's 9/10

Date of visit: August 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2019 via mobile

The design is a perfect mixture of modern and classical Thai elements. The restaurant and its personal have an eye even for the smallest details. The personell is also very kind and tries to make it the perfekt stay for you.

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 November 2019

The restaurant offers an execellent international breakfast buffet in a modern setting. Both indoor and alfresco seating are available with the outdoor area offering sea-views. The buffet has a wide variety of local and international dishes and features a live cooking station. A small channel...of water runs through the restaurant giving it a calming feel. Staff is friendly and the service is excellent.More

Date of visit: December 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2019 via mobile

We were called 20 mins before to say they had no inside tables available, and a rainstorm was due,told the next inside table would be 9pm. Took the chance and we were seated outside until an inside table would be available The restaurant staff were...very polite and attentive, but the evening was spoilt by 10 small children being allowed to run riot both inside and outside the restaurant I know the restaurant has little control of children's behaviour but we expected more from an Intercontinental hotel restaurantMore

Date of visit: August 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 July 2019 via mobile

I stayed at the Intercontinental resort for five days on business. Each day I dined here for breakfast. They have a good buffet of western and Asian dishes. The dinner menu had a large selection, primarily Thai dishes, and were very good. Service is prompt...and friendly.More

Date of visit: June 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phinyo T, ผู้จัดการ at Elements, responded to this reviewResponded 16 July 2019

Dear Reagan10, Thank you for dining at Elements and for your review. It gives us a pleasure to hear that you enjoyed our food and impressed with the service from our team. We hope to see you again on your next trip to Pattaya. Warm...More

Reviewed 7 July 2019

Simple yet elegant Very nice setting with great surrounding and view. Relaxing and comfortable seating. Vast spread with a live kitchen. There is everything you desire for a "Great Breakfast" with ever smiling friendly service.More

Date of visit: June 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phinyo T, ผู้จัดการ at Elements, responded to this reviewResponded 10 July 2019

Dear alokagrawal77, Thank you for dining at Elements and for your kind review. It is a pleasure to learn that you enjoyed your breakfast with great food selections and quality as well as the service from our team. We look forward to welcoming you again....More

Reviewed 30 June 2019

Nice Buffet spread for Breakfast on all 3 days of our stay. Staff were polite, helpful and served with a smile!

Date of visit: June 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phinyo T, ผู้จัดการ at Elements, responded to this reviewResponded 10 July 2019

Dear RaviArora, Thank you for visiting us and for your review. I am happy to hear your compliment on our staff. I hope you will come back to stay with us in the near future. Warm regards, Phinyo Director of Food and Beverage

Reviewed 24 June 2019

Fantastic food and great cocktails. Wonderful atmosphere and friendly staff! Will definitely be back!More

Date of visit: June 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phinyo T, ผู้จัดการ at Elements, responded to this reviewResponded 10 July 2019

Dear Cedar T, Thank you for dining at Elements and for your kind review. I am delighted to hear such a compliment on our food, cocktail, ambience and service from you. We look forward to your return soon. Warm regards, Phinyo Director of Food and...More

Reviewed 20 June 2019

Not sure what to eat? Try the Thai cuisine and ask the restaurant manger Pornthip Meesri to recommend the dish/ dishes for you to try! She will take into consideration If you would rather spicy or non spicy. Everything she selected was sooo good and...she even demonstrated how we were to eat it example , adding what first , then, second etc. Great culinary experience and the ambiance was great as well as you could chose to done inside or outside with a view of the ocean!More

Date of visit: June 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phinyo T, ผู้จัดการ at Elements, responded to this reviewResponded 10 July 2019

Dear Twwrn, Thank you for visiting Elements and for your review. I am happy to hear that Khun Pornthip, our restaurant manager took a good care of you and helped you with the food selection. I will also pass your compliment on the food to...More

Reviewed 17 June 2019 via mobile

Re-visit with friends after big renovation. New-look is very beautiful. Bright and clean. More items have been added, we spent longer time to explore all around. And yes, they’ re fresh and clean. One thing never change is the people, all of them are very...friendly and attentive. Always smile and courteous. Highly recommended if you are looking for good buffet with top quality in Pattaya.More

Date of visit: June 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phinyo T, ผู้จัดการ at Elements, responded to this reviewResponded 10 July 2019

Dear Pickitupone, Thank you for re-visiting Elements restaurant for the Saturday Marvelous BBQ Seafood Buffet Dinner. It was our pleasure to welcoming you back. We are also delighted to hear that you impressed with our new look and never-change quality of food and service. We...More

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Questions & Answers
Ask a question
Fina88trip
19 January 2019|
Answer
Response from Bank C |
1599++THB for adult
0
Votes
lukejrsingleton
13 July 2017|
Answer
Response from Angelba | Reviewed this property |
i'm sorry i don't know the price as it was included in our hotel price. and I would probably book if you want to have breakfast as it was usually busy. if you do, take your swimmers as Im sure you could use the pools after... More
0
Votes
Harsheyss
6 September 2016|
Answer
Response from phinyot | Property representative |
Daily breakfast buffet is THB 660++ per adult and half price for children.
3
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ELEMENTS, Pattaya - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Elements

Yes, Elements offers takeaway services.

Elements is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5