We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Portillo's

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
806 W. Dundee Road, Arlington Heights, IL 60004
+1 847-870-0870
Website
Today
10:30 - 23:00
Open now
See all hours
Hours:
Sun 10:30 - 21:30
Mon - Thu 10:30 - 22:30
Fri - Sat 10:30 - 23:00
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

218 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 212: English reviews
Bonney Lake, Washington
Level Contributor
23 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 December 2016 via mobile

Being a Chicago native who has moved afar Italian Beefs and Chicago hotdogs are always a must when I'm in town. Portillo's is always excellent. Their mail order is always good too but nothing beats fresh at the restaurant!!

Helpful?
Thank Kim S
2 reviews
5 of 5 bubbles Reviewed 16 December 2016 via mobile

The food is great loved it kind of pricey,but for the buck I guess it is worth it.go and check this place out,im sure you would agree with me. Thanks.

Helpful?
Thank Papa S
Alpharetta, Georgia
Level Contributor
82 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 28 November 2016

This is a must visit restaurant every time I am in Chicago!! Love the italian beef!! No one anywhere else does it like it is done here! I even mail order it once in a while and have it sent to Georgia! Food is always good, love the onion rings as well! This is a classic Chicago restaurant!

Helpful?
1 Thank Diane G
Schaumburg, Illinois
2 reviews
5 of 5 bubbles Reviewed 21 November 2016 via mobile

I have tried pretty much everything on the menu and their food is great. Love their crinkled fries...with cheese. :)

Helpful?
Thank Susie L
North Chicago, Illinois
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 15 November 2016 via mobile

Portillos has the best chopped salad, and the size per serving can be saved for another meal. They have the best chocolate cake,I usually get 3 slices everytime i order and the staff told me I should get the whole cake for a reasonable price, from then I always get the whole cake. I love their Char dog one of... More 

Helpful?
Thank Maria Jocely M
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 November 2016 via mobile

Great place for beef, burgers,hot dogs, and ribs. Place also offer salads and small pasta menu. Food is made after you place your order. Wonderful chocolate cake for dessert.

Helpful?
Thank DIANA B
Mt Prospect
Level Contributor
114 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed 9 November 2016 via mobile

I love Portillo's but this location was horrible. The tables were dirty, the fake plants hung sideways from the ceiling, the condiment center was a mess with ketchup everywhere, and a worker was sitting outside next to the door taking a break. My family and I ordered hot dogs and fries. We waited about 20 minutes for our order. The... More 

Helpful?
Thank Family4231
Lahaina, Hawaii
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 November 2016 via mobile

Very broad fast food menu. quality of food is excellent. Service is great considering the volume of traffic the store generates. Beer and wine is available though not outstanding choices. Great for families and people looking for a good and quick meal at a reasonable price.

Helpful?
Thank Jim M
Medinah, Illinois
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 October 2016

Any time hunger pains arrive..a portillos arrives..and well always pleased...always something for anyone any age..any taste..Stop and see for yurself..

Helpful?
Thank anen1110
Level Contributor
91 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 28 October 2016

We stopped in to get some desert to go. Both the Eclair Cake and the Cheesecake were great. The portions were the biggest but you really don't need anymore. my only complaint was that we waited a long time to get anyone to notice we were standing at the counter waiting for help.

Helpful?
Thank Jrsmith1154

Travellers who viewed Portillo's also viewed

 

Been to Portillo's? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Fast food
Meals
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available
Good for
Groups, Local cuisine, Child-friendly, Kids, Cheap Eats
Open Hours
Sunday
10:30 - 21:30
Monday
10:30 - 22:30
Tuesday
10:30 - 22:30
Wednesday
10:30 - 22:30
Thursday
10:30 - 22:30
Friday
10:30 - 23:00
Saturday
10:30 - 23:00
Location and Contact Information
  • Address: 806 W. Dundee Road, Arlington Heights, IL 60004
  • Location: United States  >  Illinois (IL)  >  Arlington Heights
  • Phone Number: +1 847-870-0870
Description
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.

Questions & Answers

Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?