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The Lounge at Lilianfels

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5-19 Lilianfels Avenue | Katoomba, Katoomba, New South Wales, Australia
+61 2 4780 1200
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184 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Sydney, Australia
Level Contributor
55 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

A great place to relax and maybe have afternoon tea. One does not have to be staying at Lilianfels to enjoy with maybe coffee or a drink.

Helpful?
Thank chidgey1
sydney
Level Contributor
20 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We loved our night here, thought it was charming. Great little couplesy getaway, amazing service and we loved the cocktails! Shame about the snooty ladies on reception. Best not to look down your nose at guests, cannot understand why either....despite this the Bellhops were great, really nice and helpful guys.

Helpful?
Thank SydneyCrabtree
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear SydneyCrabtree, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa. I was pleased to read of your enjoyment of the ambience, and service in the Lounge at Lilianfels. Glad that the cocktails were a source of pleasure, our Team will be thrilled at such positive feedback. Your concerns regarding the Front Desk Team have... More 

Sydney, Australia
Level Contributor
71 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 9 October 2016

I received this Deluxe High Tea from friends as a birthday gift. We were shown to wonderful, comfy chairs with great access to views out the huge windows except that there was a high hedge obscuring any views of the mountains there might have been. That aside, the service was friendly, the scones fluffy and tasty sandwiches which were all... More 

Helpful?
Thank fiona h
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Fiona H, What a lovely gift to receive for your Birthday. Pleased to read that you enjoyed the contents of the High Tea Stand, and will certainly pass on your suggestions to our Head Chef. I hope I will see you again soon at Lilianfels Lounge. With thanks, Ralf Bruegger Group General Manager More 

Sydney, Australia
Level Contributor
41 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 22 September 2016

I honestly was quite disappointed with the High Tea. I found it way too expensive for the options they serve you. We basically paid $5 for each half slice of a bread. I've been to different high teas and this one was definitely a let down. The space is actually cosy and pretty

Helpful?
1 Thank Carolina G
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Carolina G, Thank you for reviewing the Lounge at Lilianfels. I was disappointed to read that you did enjoy the High Tea experience in the Lounge. I have addressed your concerns with our Head Chef, which he has taken on board. I hope to welcome back to Lilianfels Lounge. With thanks, Ralf Bruegger Group General Manager More 

Sydney
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 September 2016

Just an very comfortable lounge with great service and spectacular views. There Girls had a great High Tes in the afternoon with two young grandchildren. All enjoyed the experience.

Helpful?
Thank Phil M
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Phil M, Thank you for reviewing the High Tea experience in the Lounge. We all remember the beautifully mannered grandchildren, and their delight at their babychinos! We look forward to welcoming your family back to Lilianfels Lounge. I hope I will see you again soon at Lilianfels Lounge. Fully With thanks, Ralf Bruegger Group General Manager More 

Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 September 2016 via mobile

Such a great place to sit back and just read, sip tea and take your mind off everything. Have stayed here at Lillianfels several times now and the lounge is always our meet-up spot and place we head to for pre dinner drinks, after dinner drinks and plenty of teas of course. Always very relaxing.

Helpful?
Thank Natalie B
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Natalie B, Thank you for such a beautiful review of our Lounge at Lilianfels Blue Mountains Resort and Spa. We do hope that all guests feel as relaxed as you after experiencing the Lounge. I hope I will see you again soon in the Lilianfels Lounge. With thanks, Ralf Bruegger Group General Manager More 

Sydney, Australia
Level Contributor
125 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 24 August 2016

We had a lovely high tea here. Generous servings of scones and treats with a lovely cup of tea. There is a lovely view of the mountains.

Helpful?
Thank Mummydolphin
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Mummydolphin, Thank you for reviewing your Winter's experience in the Lounge. I was pleased to read that your High Tea was lovely, enjoying the scones and petit fours. I hope I will see you again soon at Lilianfels Lounge. With thanks, Ralf Bruegger Group General Manager More 

Perth
Level Contributor
67 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 14 August 2016

Enjoyed a dinner meal for two in late July - pre-birthday dinner. Quality food, and relatively attentive staff. generally very good value for the location and standard of the hotel it is in. Recommended!!

Helpful?
Thank phillc26
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear phillc26, Thank you for reviewing your pre-Birthday meal in the Lounge at Lilianfels. It was most pleasing to read that you enjoyed the quality of the dishes on our menu. I have addressed the attentiveness of the staff with my Restaurant Manager. Once again thank you for your recommendation. We look forward to welcoming you back to Lilianfels. With... More 

Ottawa, Canada
Level Contributor
38 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 14 August 2016

it took a long time to receive each of the courses. Good thing we were sitting on comfy chairs and a sofa. The live music can be loud if you are close to it.

Helpful?
Thank Lynnnnnnnnnnnnnnnn
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear lynnnnnnnnnnn, Thank you for taking the time to review the Lounge here at Lilianfels Blue Mountains Resort and Spa. I was glad to read that you enjoyed the comfort of the Lounge, as well as the food & service. The length of time between courses is issue that has been addressed by my Head Chef. Concerns over the volume... More 

Sydney, Australia
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 31 July 2016

My Wife and I included a couple of visits to the Lounge while enjoying a weekend to celebrate our Anniversary. Relax or Have A High Tea, drink at the bar or order a full meal. All GOOD!

Helpful?
Thank Allan P
Ralf B, General Manager at The Lounge at Lilianfels, responded to this review

Dear Allan P, Thank you for reviewing the Lounge at Lilianfels Blue Mountains Resort and Spa. So pleased to read that you recognised, and utilised the Lounge as it is meant to be. Happy Anniversary for that weekend. We all hope to welcome you back to Lilianfels in the future. With thanks, Ralf Bruegger Group General Manager More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
British, Australian, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Parking Available, Valet Parking, Wheelchair Accessible
Good for
Romantic, Special Occasion Dining
Location and Contact Information
  • Address: 5-19 Lilianfels Avenue | Katoomba, Katoomba, New South Wales, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Blue Mountains  >  Katoomba
  • Phone Number: +61 2 4780 1200
Description
The Lounge invites guests to relax in plush Victorian armchairs, curl up by the fireplace with a book, or simply gaze out over the spectacular views of the Jamison Valley. Afternoon tea is served in grand tradition daily and a stylish mahogany bar is the perfect setting for pre-dinner drinks.The Lounge offers all day dining from 11am to Late Monday to Sunday, sumptuous afternoon teas and refreshments served both inside and outside in the adjoining garden.

Questions & Answers

Questions? Get answers from The Lounge at Lilianfels staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?