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Fook Yuen

₹₹ - ₹₹₹
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SE 2 L 1 7 Help St, Chatswood, Willoughby, New South Wales 2067, Australia
+61 2 9413 2688
Today
10:00 - 15:00
18:00 - 23:00
Open now
See all hours
Hours:
Sun - Sat 10:00 - 15:00
18:00 - 23:00
More Info
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100 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Philippines
Level Contributor
132 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Place was clean. Food ordered was delicious. Staff were polite and attentive. Had a very good New Year's dinner here.

Helpful?
Thank jadylee
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

This restaurant has been around as long as I can remember. I went there about 20 years ago and was appalled by the service and unfriendly attitude of the staff. I thought I'd give it another go, but nothing has changed. It also seems really dirty - if you can judge by the toilets I'd be afraid to see the... More 

Helpful?
Thank Gareth H
Sydney, Australia
Level Contributor
15 reviews
14 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago

This is my office's favourite yum cha restaurant. You are offered food from the trolley so you can select what looks good. The service is friendly and bustling, food is good and there are always some interesting selections.

Helpful?
Thank govan4me
North Sydney, Australia
1 review
1 of 5 bubbles Reviewed 2 weeks ago

The customer service was shocking. Staff try to manipulate westerners into buying expensive food and do not advertise the prices, which is very misleading. When asked about it, the staff denied it was misleading and tried to convince us it was our fault. It was highly upsetting, they did not regard us at all when talking to us, wouldn't let... More 

Helpful?
Thank bridgittetran
Sydney, New South Wales, Australia
Level Contributor
125 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

A great place to take a group of work colleagues for lunch. It is quieter during the week although for large groups make a booking. Service is reasonably quick but it does help if you have native speaker with you as not all the serving staff can speak good English.

Helpful?
Thank Julie D
Sydney, Australia
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 27 November 2016

It had been a while since I had been to this CHATSWOOD institution as I used to live in the area. We chose this eatery as we were celebrating a family birthday and wanted somewhere we could book. Well nothing has changed and that is not a good thing. It felt very tired and even a bit dirty. Crockery was... More 

Helpful?
Thank marg_mca
2 reviews
1 of 5 bubbles Reviewed 6 November 2016 via mobile

Terrible service, waited over an hour only to be served the same two options. Actually ordered particular foods which never came. When we provided feedback we were told we were there too early, no ownership of poor service. Would not recommend to anyone and certainly won't be going back.

Helpful?
Thank Joseph G
Sydney, Australia
Level Contributor
9 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 November 2016 via mobile

Went for yum Cha - all of 2 trollies going around - when we ordered whitebait which was not up to the mark - the staff asked me not to order it in the future- I have news for her there will no future. They tried to then sell that dish to another table - never ever again

Helpful?
Thank Sharda B
Sydney, New South Wales, Australia
Level Contributor
12 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 28 October 2016 via mobile

Horrible service rude and dismissive bought out the wrong dish also! Then the joke on us began... as we couldn't get duck pancakes without buying either a whole or half duck we ordered the half duck for $45 and here's how they presented it. They showed us the duck made 4 tiny pancakes with a minute amount of duck in... More 

Helpful?
Thank Desibro
Killarney Vale, Australia
Level Contributor
4 reviews
1 of 5 bubbles Reviewed 2 October 2016

This was the best and its sad to see people ruin a wonderful reputation...Obviously new owners with the mighty $ their only goal, no pride and cook with no idea how to cook dim sum. Asked for calamari and got a plate of fried calamari which had sat for quite a while, cold and overcooked!! gow gees with no taste... More 

Helpful?
Thank judithmclean6

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Takeout
Good for
Child-friendly
Open Hours
Sunday
10:00 - 15:00
18:00 - 23:00
Monday
10:00 - 15:00
18:00 - 23:00
Tuesday
10:00 - 15:00
18:00 - 23:00
Wednesday
10:00 - 15:00
18:00 - 23:00
Thursday
10:00 - 15:00
18:00 - 23:00
Friday
10:00 - 15:00
18:00 - 23:00
Saturday
10:00 - 15:00
18:00 - 23:00
Location and Contact Information
  • Address: SE 2 L 1 7 Help St, Chatswood, Willoughby, New South Wales 2067, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Greater Sydney  >  Willoughby  >  Chatswood
  • Phone Number: +61 2 9413 2688

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Fook Yuen and other visitors
1 question
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3 months ago

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Questions? Get answers from Fook Yuen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?