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Cactus Jacks

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64 Wood Street, Mackay, Queensland 4740, Australia
+61 7 4969 1021
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151 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Went there for drinks one Friday night. Great location with tables outside to watch the world go by over a couple of cold beers but found staff very rude and abrupt and the place closed very early. Not somewhere to go on a Friday night if you want to 'settle in for a few' with mates.

Helpful?
Thank Karen M
Brisbane, Australia
Level Contributor
1,805 reviews
983 restaurant reviews
common_n_restaurant_reviews_1bd8 167 helpful votes
Reviewed 18 March 2017

nice place to meet your friends and catch up over a few drinks and some tasty food at this local party place

Helpful?
Thank Michael S
Level Contributor
16 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 14 March 2017

Staff not helpful. Basically they had run out of wine and the makings of mojitos which just before Xmas was very strange

Helpful?
Thank tannyj14
Mackay, Australia
Level Contributor
4 reviews
Reviewed 4 March 2017 via mobile

By far and wide the WORST service I have experienced in Mackay. As a local, I was aware of the bad reviews already but when we waited 40 minutes for a glass of wine and my husbands beer we complained to the manager- she had the hide to suggest he needed water, not a beer! And this at 5pm in... More 

Helpful?
Thank M7813CDcarissam
1 review
Reviewed 28 February 2017 via mobile

Hayden made me the best cocktail (Mai Tai) I've ever had. Friendly staff, good food, and great service!

Helpful?
Thank Steven M
Level Contributor
68 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
Reviewed 13 February 2017

This place should be shut down, its absolutely disgusting. The owner should feel ashamed and disgraced.......OFFENSIVE!

Helpful?
Thank Mitch R
Sydney, Australia
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 7 February 2017

By husband particularly likes this restaurant, so we used to go when he felt like eating there. Price is reasonable and food tasty, alcoholic cocktails and drinks are good.

Helpful?
Thank kcw90
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 2 February 2017

We had just flown into Mackay from South Australia, we had decided before we arrived that we felt like Mexican and had made lunch arrangements with our daughter (who lives in Mackay) and granddaughter at Cactus Jacks. Big Mistake... the food was definitely not fresh, the Nachos our 2 year old granddaughter could have done a better job, it was... More 

Helpful?
Thank CharlieM C
Sydney, Australia
Level Contributor
81 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
Reviewed 31 January 2017 via mobile

Stayed in the hotel so we ate in the restaurant. Big mistake. To put this review in context we visit lots of places and if you check our reviews we rarely criticise but when the first words out of the waiters mouth are "Yeah..what do you want?" It isn't the start to a meal we were after. Then the wine.... More 

Helpful?
Thank David_Susie
Mackay, Australia
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 29 January 2017 via mobile

Well my partner and I went here for a meal we often went to this place but this day in particular the food was so bad we waited nearly an hour for our food and my partner got his food before me and his was cold and when my meal arrived it was not nice at all don't know if... More 

Helpful?
Thank Samantha O

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Mexican
Meals
After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Outdoor Seating
Good for
Kids, Groups, Child-friendly
Location and Contact Information
  • Address: 64 Wood Street, Mackay, Queensland 4740, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Mackay
  • Phone Number: +61 7 4969 1021

Questions & Answers

Questions? Get answers from Cactus Jacks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?