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Wagamama Wellington

33 Customhouse Quay | Wellington, Wellington 6011, New Zealand
+64 4-473 7999
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Overview
  • Excellent26%
  • Very good40%
  • Average23%
  • Poor7%
  • Terrible4%
Travellers talk about
“ramen” (17 reviews)
“chilli squid” (6 reviews)
“edamame” (9 reviews)
Closed Now
All hours
CUISINES
Japanese, Asian, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
33 Customhouse Quay | Wellington, Wellington 6011, New Zealand
All Details
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50
Reviews (428)
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1 - 10 of 414 reviews

Reviewed yesterday

Because of the trestle style seating on big tables you don't feel like a 'Nigel no mates' if you are a single person dining. It's everyone all in together. Very noisy when it's busy so I've occasionally taken headphones if I want to concentrate/think or...More

Thank awolkiwis
Reviewed 4 days ago via mobile

I was really looking forward to some takeout as in Christchurch we no longer have a wagamamas. I ordered over the phone and booked my uber to pick up my food. I was given my food (girl who packed my bag was in a hurry)...More

Thank Larissa D
wagamamanewzealand, Public Relations Manager at Wagamama Wellington, responded to this reviewResponded 2 days ago

hi Larissa, thanks for taking the time to give us some feedback. I'm so sorry to hear this - it sounds like our staff were a bit under pressure! please get in touch with me at Louisa@wagamama.co.nz so we can make this right. kind regards,...More

Reviewed 1 week ago via mobile

Decided to dine here before attending a rugby game at the stadium. The place was packed but as the food is served quickly the tables turn over quite fast. We were offered a table immediately so long as we were out within 1 hour. This...More

Thank Alipa50
Reviewed 2 weeks ago via mobile

I wasn't impressed with anything but the view here. I had soup that had no flavor. I asked for a side of fresh chills and they came out when I was over halfway through eating. Most of the people in my party commented on the...More

Thank ivyyaker32
wagamamanewzealand, Public Relations Manager at Wagamama Wellington, responded to this reviewResponded 1 week ago

hi there ivy, thanks for giving us the feedback. we are so sorry to hear you didn't enjoy the food. we will be investigating this with the head chef to make sure all the specs are being followed. appreciate you taking the time to let...More

Reviewed 2 weeks ago

Resembles a food hall - a large space with big long tables. Three of us had dinner which was ok - not even close to the best Japanese we have had. Staff great.

Thank lmwainui
Reviewed 3 weeks ago

This place is always so busy so do not expect a quiet intimate meal. Sometimes you are sitting by people you don't know at one of the big long tables but it seems to work ok. We have been there a few times and in...More

Thank Silentpartner99
wagamamanewzealand, Public Relations Manager at Wagamama Wellington, responded to this reviewResponded 2 weeks ago

hi there Silentpartner99! thanks for giving us some feedback, glad to hear you enjoyed your meals! wagamama is based on ancient japanese ramen bars where food is cooked at different stations and comes out as soon as its ready. this is so you get your...More

Reviewed 4 weeks ago via mobile

Four of us went to Wagamamas after the Lions Hurraines match. We arrived before 10.30 but was still waiting for food at 11.15. We asked about our food and pointed out that everyone (16) who had come in after us had been fed. We were...More

Thank Karen H
wagamamanewzealand, Public Relations Manager at Wagamama Wellington, responded to this reviewResponded 3 weeks ago

Hi Karen, thank you very much for taking the time to give us some feedback. we are so sorry and disappointed to hear this! we take complaints very seriously, and I have passed your message on to the CEO. the night after the lions game...More

Reviewed 16 June 2017 via mobile

My husband and I were craving Japanese after arriving in Wellington for the weekend. We searched on TripAdvisor which lead us to Wagamamas. Clearly a popular place, so felt excited to try the food. Unfortunately the food was just ok. We got gyoza dumplings which...More

Thank Julie G
wagamamanewzealand, Public Relations Manager at Wagamama Wellington, responded to this reviewResponded 4 weeks ago

Hi Julie, thanks very much for taking the time to give us some feedback. I will pass on your message to the head chef and look into this for you. kind regards, wagamama

Reviewed 12 June 2017 via mobile

I am a local and have eaten at Wagamama in the UK and Australia. I love the food so keep returning to the Wellington Wagamama every 6 months or so to check it out. I remain disappointed, the food is good and fresh but last...More

Thank CathyfromWelly
wagamamanewzealand, Public Relations Manager at Wagamama Wellington, responded to this reviewResponded 4 weeks ago

Hi Cathy, thanks for taking the time to give us some feedback! we are sorry to hear about the pad thai. I will be investigating this matter further as this is unusual for this to happen. kind regards, wagamama

Reviewed 12 June 2017

My 2nd Wagamama experience and it was totally yum. We had to wait to be seated, but their time estimate of 15-20 minutes was spot on and the staff worked hard clearing tables and seating people as quickly as possible. Delicious flavours and reasonably priced....More

Thank KiwiKerry53
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Kids, View, Groups
Open Hours
Sunday
11:30 - 22:00
Monday
11:30 - 22:00
Tuesday
11:30 - 22:00
Wednesday
11:30 - 22:00
Thursday
11:30 - 22:00
Friday
11:30 - 23:00
Saturday
11:30 - 23:00
Location and Contact Information
  • Address: 33 Customhouse Quay | Wellington, Wellington 6011, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Greater Wellington  >  Wellington
  • Phone Number: +64 4-473 7999
Description
Food to feed the soul! Asian inspired dishes - Ramen, Teppanyaki, Donburi, Gyoza, Curry, Salads, lots of sides to share! Casual dining in a modern environment that is family friendly.
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