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Princes Gate Hotel - Club Restaurant & Memories Restaurant

Certificate of Excellence
₹₹ - ₹₹₹
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1057 Arawa St | Princes Gate Hotel, Rotorua 3010, New Zealand (Formerly Princes Gate High Tea)
+64 7-348 1179
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106 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Sydney, Australia
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Basil Faulty managed this place everything would make sense.... We are a family of 4 who stayed for 2 nights.....couldn't wait to leave. The walls seem to be made of rice paper, because you can hear the people in the adjacent rooms think. The beds are old, and unless you like mattresses that sink in the middle and are extremely... More 

Helpful?
Thank minotaurmanagement01
Level Contributor
8 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 5 January 2017 via mobile

We went to the Princes Gate Hotel restaurant for a good meal in a stylish restaurant. Pre dinner drinks were taken in the bar and then went for dinner. Dinner was generally fine but had a few issues that prevented me from giving 5 stars: The soup of the day had to be eaten with a fork as it had... More 

Helpful?
Thank Martin M
Queensland, Australia
Level Contributor
105 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

The best part of our stay at the hotel. We really enjoyed the service and delicious food at dinner and a breakfast with both buffet and a la carte options. Biggest plus was the staff who were just superb. Chatty, friendly but not intrusive. A real asset.

Helpful?
Thank dc8-63
Canberra, Australia
Level Contributor
30 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 14 December 2016

Brown cloudy apple juice, overcooked and some things under cooked. Inappropriate waitress who made fun at my husband for not liking mushrooms and was rude to a couple who accidentally came in the wrong door. Eat elsewhere, much nicer and cheaper.

Helpful?
1 Thank Lisa T
Hawera, New Zealand
Level Contributor
34 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 3 November 2016

The meal was "nice" but "pricey" for what we got. Staff excellent and the dining area a "little" aged, but ....there is outside dining as well, and for elderly people the toilets are nice and handy..The evening "shows" were excellent but with new owners I don't know if they still have them. Footpath dining, on the street, is very popular... More 

Helpful?
Thank Alicat44
Rotorua, New Zealand
Level Contributor
48 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 14 October 2016

We decided to go to dine at Princes Gate with our friends because none of us had been before. We originally wanted to do the show & dinner option but it was only available on Saturdays, which wasn’t mentioned in the website. As we could only go on the Friday night we booked for then, assuming it would be busy.... More 

Helpful?
1 Thank citylights10
Bay of Plenty Region, New Zealand
1 review
1 of 5 bubbles Reviewed 14 October 2016

I don't review many places unless I am particularly impressed or disappointed. So, with so much more to choose from in Rotorua please go somewhere else. Service unfriendly, unhelpful and difficult to understand with strong foreign accents and poor English. When we were sat at the table we were offered a choice of water and we asked for filtered. We... More 

Helpful?
Thank Jim R
Te Puke, New Zealand
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 14 October 2016

We went here as two couples, my friends, husband and myself. We had never been before so we booked a table and when we arrived at reception the receptionist was quite short with us. We said, we've booked a table in the restaurant and he said "just go through there", well we went through to where he pointed but couldn't... More 

Helpful?
1 Thank Overthehill177
Hamilton, New Zealand
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 September 2016 via mobile

The food was excellent and reception warm and cosy. Our room was cold as wall heater was not working. Eventually got a second heater in room. Spacious, olde world decor and lovely chandelier lighting.

Helpful?
Thank jassy2011
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 30 September 2016 via mobile

We were really looking forward to visiting for dinner(we were staying elsewhere) to catch up with family staying overnight. First our booked table had not been recorded? Shame as it had been done in person earlier that day. Drinks slow to be offered and slow to arrive. Food generally good but hubby had to ask for his bearnaise sauce as... More 

Helpful?
Thank Angela D

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
European, New Zealand, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible, Full Bar
Good for
Romantic, Special Occasion Dining, Business meetings, Child-friendly
Location and Contact Information
  • Address: 1057 Arawa St | Princes Gate Hotel, Rotorua 3010, New Zealand (Formerly Princes Gate High Tea)
  • Location: South Pacific  >  New Zealand  >  North Island  >  Bay of Plenty Region  >  Rotorua District  >  Rotorua
  • Phone Number: +64 7-348 1179
Description
Whether it’s the traditional formality of Memories or the modern elegance of The Club, The Princes Gate has restaurants to tempt all palates. Dine a la carte in Memories, with its fine food, chandeliers and crisply starched white tablecloths, or instead opt for the spacious, fresh modernity of The Club.

Questions & Answers

Questions? Get answers from Princes Gate Hotel - Club Restaurant & Memories Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?