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Portofino Italian Restaurant

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13A Custom Street West | Viaduct Basin, Auckland 1010, New Zealand
+64 9-356 7080
11:00 - 23:00
Closed now
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Sun - Sat 11:00 - 23:00
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468 Reviews from our TripAdvisor Community

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Showing 430: English reviews
Level Contributor
25 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed yesterday NEW via mobile

We came here on a Saturday night. The food is your basic Italian food, absolutely nothing special. Very expensive and over priced for basic Italian food. Service staff very unprofessional. My partner and I had barley finished eating and she was swiping the plates from under us. I still had my fork in my mouth as she took my plate.... More 

Thank Amy2468
Wellington, New Zealand
Level Contributor
11 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Great service great food and reasonable prices, Always stop here for a meal when in Auckland. Great food for all tastes

Thank Keledobe
Berkshire, United Kingdom
Level Contributor
311 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 296 helpful votes
Reviewed 4 days ago NEW

This large, ltalian restaurant is well located on Auckland viaduct so has views of the boats. The staff were attentive and the cocktails came quickly, but the water at $8 seemed excessive. We had delicious garlic cheesy bread to start and then tasty, creamy carbonara but there wasn't much bacon. The penne with salmon was good. The tiramisu was nice... More 

Thank Sheilambutcher
Brisbane, Australia
Level Contributor
31 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 2 weeks ago

This restaurant is in a great location in Auckland's vibrant Viaduct area. The food was actually fairly good once it arrived. But an almost two hour wait between placing our orders and the food hitting the table took a lot of the gloss of the whole experience. We did have a larger table (10), but that shouldn't have mattered after... More 

Thank Winel0vers
New York, NY
Level Contributor
111 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago

Harbour front Portofino Italian Restaurant, with yacht yard views, has both terrace or inside dining. At night, the terrace dining area is a bit dim, so I opted for inside. Service is very professional, with mostly European servers. Very good wines, but the wine glasses' "fill" is a bit stingy. My smoked salmon starter was nicely presented: Was good by... More 

Thank CountyGent
Level Contributor
10 reviews
4 restaurant reviews
Reviewed 2 weeks ago via mobile

I can't begin to describe how incredible our experience here was. We are two backpackers who are hardly taken seriously and yet in a fine establishment felt right at home. We were greeted by our waiter David who throughout the night could not be more attentive. We truly could not say more, the conversation was impeccable, the service was even... More 

Thank Lindsay F
Palmerston North, New Zealand
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

When in Auckland I do like to go to Portofino and have a wonderful Spaghetti Bolognese. this past meal was not at the high standard I have had in the past. Maybe a new chef??

Thank PalmyFamily
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

Anyone who rated this good Italian food is probably not Italian. I had the carbonara and it was like paste with no flavor. My wife had the Marsala and the sauce was mostly flour and the veal stringy. Sara was a great server!

Thank Cxxxxxxxxxxxx
Sydney, Australia
Level Contributor
45 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 3 weeks ago via mobile

This restaurant needs help , the food is tasteless and not worthy of the prices charged. Veal was thick and sauce floury. Pizza looked like it was out of a box. Waiters are overworked and probably the chefs too. Would not go back.

Thank Tinkymia
Level Contributor
70 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

A very nice restaurant with great Italian food. we loved the entree's and the pasta's where great. I had fish with pasta. I always love my deserts, they where nice too.

1 Thank Ton L

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Restaurant Details

Rating summary
  • Food
  • Value
Italian, Pizza, Vegetarian Friendly, Gluten Free Options
Brunch, Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Good for
Special Occasion Dining, Groups, Romantic, Business meetings, Child-friendly, Kids, View
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 13A Custom Street West | Viaduct Basin, Auckland 1010, New Zealand
  • Location: South Pacific  >  New Zealand  >  North Island  >  Auckland Region  >  Auckland
  • Phone Number: +64 9-356 7080

Questions & Answers

Questions? Get answers from Portofino Italian Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?