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Firewater Grille

) #130 of 1,147 Restaurants in Perth ₹₹₹₹ Steakhouse, , Gluten Free Options
1 St Georges Tce | Duxton Hotel Perth, Perth, Western Australia 6000, Australia
+61 8 9261 8025
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Overview
  • Excellent43%
  • Very good33%
  • Average11%
  • Poor7%
  • Terrible6%
Travellers talk about
Closed Now
All hours
CUISINES
Steakhouse, Australian, Gluten Free Options, Vegetarian Friendly
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 St Georges Tce | Duxton Hotel Perth, Perth, Western Australia 6000, Australia
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Reviews (186)
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1 - 10 of 186 reviews

Reviewed 2 weeks ago via mobile

Such a disappointment. While we were greeted well the service from there on was appalling and one of our orders was wrong. Food very ordinary and would not recommend this place to an overseas visitor.

Thank Jennifer C
Bruce D, Restaurant Manager at Firewater Grille, responded to this reviewResponded 2 weeks ago

Dear Jennifer C I thank you for the comments and certainly take your feedback under advisement and provide the necessary training. Kind Regards, Ronny Tarigan Firewater Grille Manager

Reviewed 2 weeks ago

We were here for dinner last night - just a table of four and the restaurant didn't look all that full for a Saturday night. The food was nice but the service was extremely slow. We were offered water for the table as we sat...More

Thank Mel D
Bruce D, Restaurant Manager at Firewater Grille, responded to this reviewResponded 2 weeks ago

Dear Mel D Thank you for your feedback. I have personally spoken to all the staff working that night and have taken the necessary steps to make an improvement. I would hope you consider us for a future visit. I appreciate that you found the...More

Reviewed 4 weeks ago

I have only eaten here whilst staying at the hotel and would not add it to my list of favourite restaurants. Situated in the lobby of the Duxton, it's menu does provide you with a limited choice that is not in keeping with your expectations...More

Thank Richard W
Bruce D, Reataurant Manager at Firewater Grille, responded to this reviewResponded 2 weeks ago

Dear Richard W, Thank you for your feed back. I have discussed your comment with our Executive Chef and taken on board your concerns. Kind Regards Ronny Tarigan Firewater Grille Manager

Reviewed 4 weeks ago via mobile

What a lovely way to spend the afternoon for my Birthday. The food was lovely and and my flavour of tea was nice. They even done a special plate for my birthday. Would recommend it to anyone who hasn't done High Tea yet

Thank ausdolly2014
Bruce D, General Manager at Firewater Grille, responded to this reviewResponded 3 weeks ago

Dear ausdolly2014, Thank you for your wonderful review and we appreciate your recommendation. Kind Regards Bruce G. Doig General Manager

Reviewed 1 May 2017 via mobile

My partner and I decided to try this restaurant on a Friday night, it was very quiet inside which was nice, maybe too quiet as we couldn't even look around with a staff member promptly at our side asking if we were ok haha.. I...More

Thank melissasd2016
Bruce D, General Manager at Firewater Grille, responded to this reviewResponded 8 May 2017

Dear melissasd2016, Thank you for your review I was glad to read your service details and I will ensure that the Chef and Restaurant Manager is aware of your comments and the corrective action taken. Thank you for your recommendation we truly appreciate that. Kind...More

Reviewed 19 April 2017

We invited 2 friends to eat with us at the Firewater Grille. having dined in many many restaurants over the years, I would rate this as being easily in the top level of hotel restaurants. I would be pleased to visit the Firewater Grille again.

Thank Steve L
Bruce D, General Manager at Firewater Grille, responded to this reviewResponded 21 April 2017

Dear Steve L, Thank you for your kind review we are very proud of the Firewater Grille and I will personally congratulate the team on your behalf. Thank you for singing our praises. Kind Regards Bruce G. Doig General Manager

Reviewed 14 April 2017 via mobile

From the phone call with Ioannis to confirm our booking, right up to paying the bill after our meal, I couldn't fault this place. We came here for dinner prior to going to the Concert Hall, but also to celebrate my husband's birthday and friends'...More

1  Thank Elsea63
Bruce D, Restaurant Manager at Firewater Grille, responded to this reviewResponded 18 April 2017

Dear Elsea63, Thank you for your great comments, I will ensure that Ioannis and Yuki received the commendation on their performance. I also has passed on the comments to our General Manager. Thank You and we look forward to welcome you back in The Firewater...More

Reviewed 3 April 2017 via mobile

We ate here last Saturday night, and ordered Surf and Turf. The seafood was great, but the steak was easily the worst we have ever had - tough and fatty. When we complained to the waitress, she smiled vacantly and asked what we wanted for...More

3  Thank KoalaLady_11
Bruce D, Restaurant Manager at Firewater Grille, responded to this reviewResponded 18 April 2017

Dear KoalaLady_11, Thank you for the comment and I apologised for the quality of your Surf and Turf (sirloin cut) that you received as it is not as our usual standard. Our steak is of MSA grade 1 from Treeton Farm in Margaret River and...More

Reviewed 20 March 2017

Having been to a concert at the nearby concert hall we were looking for somewhere convenient to have supper. We walked the short distance to the Duxton Hotel next door and the Firewater Grille. We have been there before and the food is good but...More

1  Thank Deborah W
Bruce D, Restaurant Manager at Firewater Grille, responded to this reviewResponded 23 March 2017

Dear _dswiseman, I am happy to hear that you have returned to the Firewater Grille and enjoyed your supper. I thank you for your comments and your concerns are noted and will be addressed. I look forward to welcoming you back to the Firewater Grille....More

Reviewed 14 March 2017 via mobile

What an outstanding experience. A lovely evening meal was experienced by my husband and I on our visit to this restaurant located at the Duxton Hotel oil Perth. We enjoyed three courses of delightful food in a lovely intimate dining room that boasted a flame...More

Thank DianaGibbs1958
Bruce D, General Manager at Firewater Grille, responded to this reviewResponded 15 March 2017

Dear DianaGibbs1958, Very pleasing that our Firewater Grille team has performed with excellence. I am pleased that your experience has met your expectations. We are all proud of our world class awarding winning restaurant. We all look forward to being of service to your in...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 8 - US$ 52
Meals
Breakfast, Lunch, Dinner
Restaurant features
Free Wifi, Reservations, Buffet, Seating, Waitstaff, Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Parking Available, Validated Parking, Valet Parking
Good for
Child-friendly, Special Occasion Dining, Business meetings, Romantic, Groups
Open Hours
Sunday
06:30 - 22:30
Monday
06:00 - 22:30
Tuesday
06:00 - 22:30
Wednesday
06:00 - 22:30
Thursday
06:00 - 22:30
Friday
06:00 - 22:30
Saturday
06:30 - 22:30
Location and Contact Information
  • Address: 1 St Georges Tce | Duxton Hotel Perth, Perth, Western Australia 6000, Australia
  • Location: South Pacific  >  Australia  >  Western Australia  >  Greater Perth  >  Perth
  • Phone Number: +61 8 9261 8025
  • E-mail
Description
Located on the Lobby Level of the 5 star Duxton Hotel Perth, Firewater Grille is an elegant and stylish addition, not only to the hotel, but to Perth's restaurant scene for everyone to enjoy. Open every day for Breakfast, Lunch, High Tea or Dinner. The concept for Firewater Grille is for patrons to enjoy an interactive dining experience, with decor designed to create a unique ambience that differs for each meal service. Within the restaurant is a stunning "retro style" cocktail bar where you can enjoy a pre-dinner drink before being seated at your table, or simply enjoy something tasty from our Tapas Menu.
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