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Gloria Jeans The Glen

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235 Springvale Road | Shop 2034, The Glen Shopping Centre, Melbourne, Victoria, Australia
+61 3 9886 6146
Website
Today
07:30 - 17:30
Open now
All hours
Hours:
Sun 08:45 - 17:00
Mon - Sat 07:30 - 17:30
More Info
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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Salt Lake City, Utah
Level Contributor
204 reviews
124 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 20 October 2016 via mobile

The coffee here is a safe bet if you're walking about the Glen Shopping Centre and need a pick me up--nothing spectacular--just average.

Helpful?
Thank Traveling_Tendy
Level Contributor
45 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 May 2016 via mobile

Good for a coffee when in need for a quick pick me up. Staff always nice nothing's ever too hard. Cafe is always clean and tidy and food is always nice for a quick feed

Helpful?
Thank Craig J
Emma M, Owner at Gloria Jeans The Glen, responded to this review

Thanks so much for taking the time to review our lovely coffee shop were thrilled that you loved your coffee. We have brilliant staff that take the time to get to know our guests & you're right, nothing is too much trouble. More 

Melbourne, Australia
Level Contributor
714 reviews
438 restaurant reviews
common_n_restaurant_reviews_1bd8 405 helpful votes
5 of 5 bubbles Reviewed 3 January 2015

So many people buy a franchise operation believing the SYSTEM will ensure success. It doesn't! It's the PEOPLE behind the system that makes it work - and Gloria Jeans at The Glen is the epitome of this principle. The coffee and food is of the same standard as any decently run GJ's but the service is - as always -... More 

Helpful?
Thank PANTHER029
Emma M, Owner at Gloria Jeans The Glen, responded to this review

Thank you for such a wonderful response. We do pride our store on following all the principals of a successful business & the wonderful staff in the store are second to none. They are the most wonderful group of boys & girls. We're so glad to see all the hard work is appreciated. More 

Mumbai (Bombay), India
Level Contributor
190 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 5 November 2014

Had a great white chocolate hot milk which is not available in many places. Also range of deserts to match the hot chocolate

Helpful?
Thank sameer_cool
Emma M, Owner at Gloria Jeans The Glen, responded to this review

Thanks for the feedback, we're thrilled to hear you loved your white hot chocolate. More 

Melbourne
Level Contributor
34 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 July 2014 via mobile

Great coffee. Great service. The girls are always smiling and friendly. The food is pretty good too. Lemon poppy seed muffin is brilliant.

Helpful?
Thank Roadruna
Emma M, Owner at Gloria Jeans The Glen, responded to this review

Thanks for your review. We're so glad to hear that you love your coffee experience with us. More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 6 October 2013 via mobile

I have had two coffees here on a Sunday. They have both been horrible! Service is slow. Can't comment on the food.

Helpful?
1 Thank p3149
Emma M, Owner at Gloria Jeans The Glen, responded to this review

I'm really sorry to hear that you were disappointed in your coffee and I'm also really disappointed that you chose to voice those thoughts on a public forum rather than speaking to our supervisor on duty that day and have the issue rectified immediately. We pride ourselves on excellent customer service and fabulous coffee and are told on a daily... More 

Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 September 2013

I enjoy my daily cappuccino at the Glen, Emma the owner, and her staff are very friendly, efficient and always have a smile For the customers no matter how busy. It is my favourite coffee and favourite outlet!!

Helpful?
Thank Trs2go
Emma M, Owner at Gloria Jeans The Glen, responded to this review

Thank you so much, we are so happy to help make your day special. More 

Melbourne, Australia
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 August 2013

Get through this area occasionally while working between Melbourne and Albury. The few times I've been to this GJ's I've always found them very friendly and efficient despite always seeming to be full of willing patrons. Actually wanted to write a review for the Centrepoint Albury franchise but couldn't find them on TA. Just wanted to mention that maybe their... More 

Helpful?
1 Thank easydriver2013
Emma M, Owner at Gloria Jeans The Glen, responded to this review

Thank you so much for taking the time to leave feedback. We love getting great feedback of course but also negative feedback where necessary as you can learn from it and improve on it. I have already passed on your feedback re: Albury to my Operations Manager to ensure that it is followed up on. Thanks again and thanks for... More 

Melbourne, Australia
Level Contributor
1,091 reviews
284 restaurant reviews
common_n_restaurant_reviews_1bd8 802 helpful votes
4 of 5 bubbles Reviewed 27 October 2011

The Glen is a large shopping centre, and the Gloria Jeans store is located off to one side of its main food court, known as Diners Life. While the food court seems to always be busy and noisy, the café is off to one side and has its own dedicated seating area, so while it can still be a bit... More 

Helpful?
Thank Fiver75

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Average prices
US$ 16
Cuisine
Cafe
Good for
Cheap Eats, Child-friendly
Open Hours
Sunday
08:45 - 17:00
Monday
07:30 - 17:30
Tuesday
07:30 - 17:30
Wednesday
07:30 - 17:30
Thursday
07:30 - 17:30
Friday
07:30 - 17:30
Saturday
07:30 - 17:30
Location and Contact Information
  • Address: 235 Springvale Road | Shop 2034, The Glen Shopping Centre, Melbourne, Victoria, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Melbourne
  • Phone Number: +61 3 9886 6146

Questions & Answers

Questions? Get answers from Gloria Jeans The Glen staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?