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Vapiano

Soul Boardwalk, Cavill Mall, Surfers Paradise, Gold Coast, Queensland 4217, Australia
+61 7 5538 8967
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Overview
  • Excellent37%
  • Very good33%
  • Average15%
  • Poor7%
  • Terrible8%
Travellers talk about
“pasta” (417 reviews)
“antipasti” (22 reviews)
“chilli” (13 reviews)
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
Italian, Pizza, Mediterranean, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Soul Boardwalk, Cavill Mall, Surfers Paradise, Gold Coast, Queensland 4217, Australia
All Details
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Reviews (1,067)
Traveller rating
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1 - 10 of 1,011 reviews

Reviewed 3 days ago

We visited Vapiano when we were on a roadtrip around the east coast. Great fresh pasta and pizza, it was nice to see the same restaurant as we are visiting in Europe.

Thank jeinyss
Reviewed 5 days ago via mobile

My partener and I both had the Carbonara. For a place that only does pasta and things we were a bit disappointed with the dinner. Also the fact that you have to spend half the time in a line waiting is pretty average. The cooks...More

Thank Mikaela C
Reviewed 1 week ago via mobile

Visited Vapiano with a large group to celebrate a birthday. The card concept for ordering and paying is fantastic - no awkward moments when trying to split a bill! Food was amazing and the chefs were efficient. I personally only gave Vapiano four out of...More

Thank Kele-Jane
Reviewed 2 weeks ago via mobile

My partner and I went here for dinner. You have to get up and order your pasta from one section of the restaurant and order your pizza, salads and sides from another side of the restaurant. You then need to go up to the bar...More

1  Thank melbgirl1989
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 1 week ago

Hi melbgirl1989. Thanks for taking the time to write to us. We appreciate your feedback and apologise that you did not enjoy visiting Vapiano on this occasion. We will pass your feedback on to the management team. If you want to chat to us further,...More

Reviewed 3 weeks ago via mobile

Our 12yo was in love with the pasta in her kids Bolognese. The ceasar salad dressing was really good too. I just think the prices are a bit high for a restaurant that doesn't do table service. In short, tasty food in a restaurant setting...More

Thank M_S_Flett
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 1 week ago

Thanks for the review and feedback M_S_Flett. We are pleased to hear both you and your 12 year old enjoyed your meals! I will pass your feedback to the management team for further review. We look forward to seeing you again!

Reviewed 4 weeks ago via mobile

Normally vapianos is a ok restaurant to have some quick food. I find it most of the time too expensive for the service you (dont) get and the quality of the food. No i have ordered a pizza at home and it was filthy. The...More

Thank Kluytje
Reviewed 15 October 2017 via mobile

We did enjoy our food here, we had Pizza & Pasta. It was nice having the food made in front of you. I didn't really like standing there and waiting for the one guy that was cooking to make three dishes for the person in...More

Thank Sarbella2161
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Thank you for your review and feedback Sarbella2161. While we are pleased to hear you loved meal, we are sorry to hear of your disappointing queue time. We have taken customer feedback onboard and are currently trialling a new table service model in our Garden...More

Reviewed 13 October 2017

Nice food, Nice ambiance, very nice staff. Very nice joint for Italian lovers. The best part you can see your food being cooked and request the chef to make the changes as per your taste bud.

Thank Aditya_Shroff
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Thank you for your review Aditya_Shroff, we appreciate it! We are pleased you enjoyed your meal. One of the many benefits of an open kitchen is the opportunity to customise and add as many extra ingredients as you please! We look forward seeing you again!

Reviewed 12 October 2017

I went there last Sunday afternoon at noon time after checking out from the hotel. It wasn't busy and the venue was pretty empty. I queded and waited for my turn and ordered a AGLIO E OLIO pasta. The chef was not Aussie. He was...More

Thank Ken C
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Hi Ken C, I appreciate your comments providing the details of your recent visit. I can only imagine how frustrated I’d be if I had the experience you described. From what you explained, we certainly didn’t provide the Vapiano experience our customers expect - I’m...More

Reviewed 11 October 2017 via mobile

The venue it self is nice with a deck if you want to eat outside. The ordering system isn't great and our pasta was crunchy.More

Thank landhapparel
TheVapianoTeam, Public Relations Manager at Vapiano, responded to this reviewResponded 4 weeks ago

Hi landhapparel, thanks for your review and feedback. We understand the frustrating of waiting in line and are currently exploring alternative service models are our Garden City restaurant! If you ever receive crunchy pasta again, please alert our friendly staff and we will remake the...More

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Ask a question
Questions & Answers
Rebecca P
8 March 2017|
AnswerShow all 8 answers
Response from 50ericad | Reviewed this property |
Great for either, you can book a large table and they have an outdoor area. Also great price drinks during happy hour!
0
Votes
Rachel D
12 May 2016|
AnswerShow all 2 answers
Response from AnnieJuly | Reviewed this property |
I telephoned Vapiano's about a fortnight before the event and was able to book for a large group but only had a choice of 6.30pm or 8.30pm which was fine for us!
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 5 - US$ 16
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, View, Child-friendly, Groups
Open Hours
Sunday
11:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: Soul Boardwalk, Cavill Mall, Surfers Paradise, Gold Coast, Queensland 4217, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Gold Coast  >  Surfers Paradise
  • Phone Number: +61 7 5538 8967
  • E-mail
Description
Homemade delicious Italian dishes of pasta, pizza and salads freshly cooked in front of you. Head up to the counter and order, watch the chef cook, and pay on the way out whenever you're ready to leave.
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