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bel cibo

Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
+61 7 4099 6330
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Overview
  • Excellent44%
  • Very good34%
  • Average11%
  • Poor5%
  • Terrible6%
Travellers talk about
“cibo” (104 reviews)
“pasta” (147 reviews)
Open Now
All hours
CUISINES
Italian, Pizza, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,219)
Traveller rating
Traveller type
Time of year
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1 - 10 of 1,199 reviews

Reviewed 4 days ago

Fresh and delicous seafood and Pasta , attentive staff and good atmosphere. All our group loved their meals that spanned a large selection of the menu .

1  Thank ClowseyMelb
Reviewed 6 days ago

Bel Cibo caught our attention immediatley with their $30 deal for 2 courses plus a drink of your choice. It was quite empty upon arrival with only a few tables filled and a large group. We got our menus and were happy with what was...More

Thank courtney h
Reviewed 1 week ago via mobile

Living locally I had always heard Bel Cibo was quite good so decided to try it last night. We booked at 8.30pm as apparently the kitchens close at 9pm. It started badly with us waiting for about ten minutes to be seated, with a number...More

1  Thank Debb4870
Reviewed 1 week ago via mobile

Not a bad Italian. Service a bit slow but i think that was because our food was cooked to order. Some of our dishes were a bit salty but all in all, if you fancy italian, give it a go!

Thank Amzlou84
Reviewed 1 week ago via mobile

The staff were very friendly and our food came out very fast on a semi-busy night. All three courses were delicious!

Thank rosenbear
Reviewed 1 week ago via mobile

The food we had was good and compliments to the chef. The experience was let down by poor service starting with the table allocation near the toilet, when there were other tables available, which we refused. Once seated at another table, the service was slow....More

1  Thank Catherine R
Reviewed 1 week ago via mobile

Located in the centre of Port Douglas first floor level overlooking Main Street Attractive open fronted dining with imaginative menu and fresh produce Book terrace

Thank Rob B
Reviewed 1 week ago

Staff here were evidently fighting a loosing battle from the get go (not their fault and their service was excellent start to finish!), they could've done with 3/4 more people on the floor. The food however was flawless and tasted great. I had a duck...More

Thank Will A
Reviewed 1 week ago

Enjoyed Bel Cibo last time we were in Port Douglas, so thought we would try it again - sad to say we were disappointed in both the service and food. Hostess did not even greet us - just "you got a booking?", which we did.......More

1  Thank Amanda M
Reviewed 1 week ago via mobile

Have just had lunch at Bel Cibo before looking at the reviews on tripadvisor. I have to say that I can’t believe that people have had a problem here! The calamari starter was excellent - possibly the best I have ever had - no comparison...More

Thank Sue M
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Questions & Answers
HitchSlapp
Having reviewed the negative reviews of this restaurant it is clear the owner cannot take any criticism at all. Maheno - OCT 2015 wrote that she was unhappy as they were charged for a side dish that came after the meal wash finished and the owner stated she must be mistaken it cannot be his restaurant. Impossible for such a thing to happen in HIS restaurant. He then goes on to try and shift the blame onto ANOTHER restaurant!? I wrote a bad review for my experience at this restaurant earlier in the year and the owner attacks me for it. Even attacking my appearance in my profile pic! @ KiwiChef, people are entitled to write their opinions and complain if they have had a bad experience. Your response to those opinions and complaints reflects your customer service skills, your ability to take and handle criticism and just your general maturity. You attack every person who has a negative opinion about their experience at your restaurant. I'm sure if I go again I might have a better or even a perfect experience, but the time I visited I didn't and you shouldn't attack people who don't praise you, your food, staff and venue. Last thing, it's extremely low and scummy behavior to try and blame another restaurant for a bad review YOU received (as mentioned above). You actually say of the bad review "there is another Italian Restaurant in Port Douglas - Bucci, they seem to have many negative reviews on their TA page about food & service.I agree with you & just cannot fathom that happening here.Ciao" I notice it is not the first time you try to blame this restaurant. I'll be letting them know so they can report you. I'm sure you're going to have a charming and professional response ready for me after hearing some hard truth. I feel sorry for the poor staff member you're going to force to reply to this. I hope people catch on to you. Kiwi "Chef".
26 October 2015|
AnswerShow all 2 answers
Response from Kiwichef | Property representative |
You make me laugh Hitchslapp.
2
Votes
grimrater
18 June 2015|
Answer
Response from Janine J | Reviewed this property |
Hi, Apologies, this review was intended for Bel Cibo and has now been rectified by TA. Thanks.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 17 - US$ 28
Meals
Lunch, Dinner
Restaurant features
Takeout, Parking Available, Validated Parking, Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Special Occasion Dining, Kids, Groups, Child-friendly, Local cuisine, Romantic
Open Hours
Sunday
12:00 PM - 12:00 AM
Monday
12:00 PM - 12:00 AM
Tuesday
12:00 PM - 12:00 AM
Wednesday
12:00 PM - 12:00 AM
Thursday
12:00 PM - 12:00 AM
Friday
12:00 PM - 12:00 AM
Saturday
12:00 PM - 12:00 AM
Location and Contact Information
  • Address: Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Port Douglas
  • Phone Number: +61 7 4099 6330
  • E-mail
Description
bel cibo is a stylish yet informal Italian restaurant in the heart of Port Douglas with superb food, great service & alfresco dining, on the mezzanine floor of the Saltwater building, perfect for watching the day go by or the activity along the Macrossan Street.
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