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bel cibo

Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
+61 7 4099 6330
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Overview
  • Excellent45%
  • Very good34%
  • Average11%
  • Poor5%
  • Terrible5%
Travellers talk about
“cibo” (104 reviews)
“pasta” (145 reviews)
Open Now
All hours
CUISINES
Italian, Pizza, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,190)
Traveller rating
Traveller type
Time of year
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1 - 10 of 1,170 reviews

Reviewed yesterday

As it was to be our last night in Port Douglas after 5 wonderful days we decided to book this restaurant for a nice end of trip dinner. We visited the restaurant in person the day before to make a reservation. As the weather was...More

Thank John S
Reviewed 2 days ago

Bel Cibo has a lovely ambience, attentive wait staff and of course terrific food. In a town where food is reasonably expensive we found this one good value for money.

Thank Hursto
Reviewed 2 days ago via mobile

we spotted Bel cibo while staying for 3 nights in port douglas. It looked very inviting from the road due to its balcony seating , good street appeal. We decided to make the booking for our last night in port douglas , hoping the experience...More

Thank gary b
Reviewed 5 days ago

A super super Italian restaurant serving excellent Italian food and wines. Front of House Diane was so welcoming. We liked it so much here that on our five day stay we ate here twice! Good atmosphere.

Thank Decoyduck60
Reviewed 1 week ago via mobile

Great service and food the two nights we dined here. Pleasing to my husband and I as well as our 12 and 10 year old children. The food was high quality. Nothing was too much trouble. Service was great. There's s reason this place is...More

Thank justinesimcoe1
Reviewed 1 week ago via mobile

This restaurant looked interesting and had a nice Italian menu. Very busy and had to wait for a table bit unfortunately we're not offered a drink whilst waiting. The girls were very busy and were often let let by the kitchen and bar staff. We...More

Thank pafos1966
Reviewed 1 week ago via mobile

We were only in Port Douglas for 4 nights so we wanted to make the best of our eating experiences and we stumbled on this restaurant when walking through the town. Up the stairs and you have nicely laid tables with a good view over...More

Thank johnpetersfield
Reviewed 2 weeks ago

On the first floor overlooking Macrossan Street this restaurant has an interesting view of the activity going on below. The food is excellent and the staff very friendly especially the bubbly Di who made us feel very welcome on each of our visits.

Thank Helen H
Reviewed 2 weeks ago

Our food was delicious - thank-you to the chef but the service was terrible throughout the meal and we waited for over half an hour for the bill. My cocktail was a bit strange and tasted a bit like cough mixture. A suggestion to the...More

1  Thank Jinny232
Reviewed 2 weeks ago via mobile

Firstly the main meal was lovely. I think we may have been unlucky but the service we had was awful. From the long wait in a public area before being moved to a comfortable sitting area to wait for a table. We hadn't booked the...More

3  Thank JENKS_13
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Questions & Answers
HitchSlapp
Having reviewed the negative reviews of this restaurant it is clear the owner cannot take any criticism at all. Maheno - OCT 2015 wrote that she was unhappy as they were charged for a side dish that came after the meal wash finished and the owner stated she must be mistaken it cannot be his restaurant. Impossible for such a thing to happen in HIS restaurant. He then goes on to try and shift the blame onto ANOTHER restaurant!? I wrote a bad review for my experience at this restaurant earlier in the year and the owner attacks me for it. Even attacking my appearance in my profile pic! @ KiwiChef, people are entitled to write their opinions and complain if they have had a bad experience. Your response to those opinions and complaints reflects your customer service skills, your ability to take and handle criticism and just your general maturity. You attack every person who has a negative opinion about their experience at your restaurant. I'm sure if I go again I might have a better or even a perfect experience, but the time I visited I didn't and you shouldn't attack people who don't praise you, your food, staff and venue. Last thing, it's extremely low and scummy behavior to try and blame another restaurant for a bad review YOU received (as mentioned above). You actually say of the bad review "there is another Italian Restaurant in Port Douglas - Bucci, they seem to have many negative reviews on their TA page about food & service.I agree with you & just cannot fathom that happening here.Ciao" I notice it is not the first time you try to blame this restaurant. I'll be letting them know so they can report you. I'm sure you're going to have a charming and professional response ready for me after hearing some hard truth. I feel sorry for the poor staff member you're going to force to reply to this. I hope people catch on to you. Kiwi "Chef".
26 October 2015|
AnswerShow all 2 answers
Response from Kiwichef | Property representative |
You make me laugh Hitchslapp.
2
Votes
grimrater
18 June 2015|
Answer
Response from Janine J | Reviewed this property |
Hi, Apologies, this review was intended for Bel Cibo and has now been rectified by TA. Thanks.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 16 - US$ 26
Meals
Lunch, Dinner
Restaurant features
Takeout, Parking Available, Validated Parking, Wheelchair Accessible, Reservations, Outdoor Seating, Seating, Waitstaff, Street Parking, Free Off-Street Parking, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Local cuisine, Kids, Child-friendly, Romantic, Special Occasion Dining, Groups
Open Hours
Sunday
12:00 PM - 12:00 AM
Monday
12:00 PM - 12:00 AM
Tuesday
12:00 PM - 12:00 AM
Wednesday
12:00 PM - 12:00 AM
Thursday
12:00 PM - 12:00 AM
Friday
12:00 PM - 12:00 AM
Saturday
12:00 PM - 12:00 AM
Location and Contact Information
  • Address: Pandanus Plaza 26- 30 Macrossan St | Saltwater, Port Douglas, Queensland 4877, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Port Douglas
  • Phone Number: +61 7 4099 6330
  • E-mail
Description
bel cibo is a stylish yet informal Italian restaurant in the heart of Port Douglas with superb food, great service & alfresco dining, on the mezzanine floor of the Saltwater building, perfect for watching the day go by or the activity along the Macrossan Street.
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