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Mizuna Restaurant - Novotel Oasis Cairns Resort

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122 Lake Street, Cairns, Queensland 4870, Australia
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65 Reviews from our TripAdvisor Community

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Showing 58: English reviews
Level Contributor
24 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Had breakfast both mornings of our stay and top class. The staff were amazing and having an omelette made to your specific order in front of you is very special and just yummy.

Helpful?
Thank John O
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Thanks for your wonderful review John O. i will pass on your compliments to the breakfast team. Jo McKenzie Food and Beverage Operations Manager. More 

Sydney, Australia
Level Contributor
36 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

I ate dinner here by myself when I was staying at the hotel and had a very good experience. The service was excellent (thanks especially to Jet who struck the right note of being friendly to someone who was on their own without being intrusive) and the food and drinks were very good. I would come back again.

Helpful?
Thank CarmenRaynor
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Hi CarmenRaynor. I was so happy to read your lovely review of Mizuna Restaurant and our superstar Jetsada. I will pass on your feedback to him and the management team here at the Hotel. We would love to have yo back again. thanks Jo McKenzie food and Beverage Operations Manager More 

melbourne
Level Contributor
39 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 28 December 2016

My wife and i went there for a lunch and a dinner while we visited Cairns in Nov. I would rate it as an average restaurant in consideration of the price and the quality of service and food. What we enjoyed most is it is very comfortable to dine there whether for the lunch (which is in the pool) or... More 

Helpful?
Thank Traveller57Melbourne
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Good afternoon Traveller57Melbourne Thank you for your review. we are so happy to hear you enjoyed your experience with us. Hope to see you poolside again! Jo McKenzie Food and Beverage Operations Manager More 

Townsville, Australia
2 reviews
3 of 5 bubbles Reviewed 25 December 2016

Disappointing experience. What happened to the traditional Xmas fare. Other than the ham which was set out whole on the bone and carved as needed by the chef and was delicious the pork and turkey sat floating in liquid. No crackle on pork no apple sauce no roast vegetable other than diced potatoes. Cheeses to go with crackers none. Seafood... More 

Helpful?
Thank Vince F
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Good morning Vince F Thank you for your feedback of our Christmas dinner. We appreciate you letting us know and your table speaking with me on the night so we could take the action needed. We hope to see you back in the future for our A La carte dinner menu. On behalf of the team and myself have a... More 

Cairns, Australia
Level Contributor
54 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 14 December 2016 via mobile

Came for dinner for 4 adults and 1 child. Child's meal was quick to come out and it was actually quite good. Little one had the fish and chips. Only criticism here is it comes with salad or vege. Kids don't eat standard salad or vege. No restaurants do this, but I think it would be great for a chef... More 

Helpful?
Thank Twoin F
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Hello Twoin F. thank you for your feedback from your recent dinner at Mizuna. In regards to Children's meals we do try and cater healthy options for children but i do also understand children don't always prefer veg and salad this is something we can discuss with the team. In regards to your problem with our AMEX facilities we recently... More 

Cairns, Australia
1 review
1 of 5 bubbles Reviewed 4 December 2016

We were informed that the Oasis Novetel was a 4 Star Resort and moreover were incorrectly informed that they had a buffet breakfast for $15. I subsequently called last week and was informed this was the case and breakfast was from 0600-1000 hrs. No one ever corrected the misconception of price. We entered approx. 0830 Sat 26th Nov., the maître... More 

Helpful?
Thank divecon123
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Good afternoon divecon123 thank you for your feedback regarding breakfast at Mizuna. i am so disappointed to hear our your experience with us here. i assure you this is not how we at all would like our guests experience to be. We are in the process of re branding our breakfast buffet so everything you have said will be taken... More 

Townsville, Australia
Level Contributor
114 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 4 December 2016

Good breakfast with lots of choices,in a/c or outside beside the pool,lovely setting ,happy staff,not too crowded,good coffee too.

Helpful?
Thank zoeTownsville
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Thanks zoeTownsville for your review of our breakfast buffet. So happy to hear you enjoyed your breakfast and your coffee. Hope to see you again. Perhaps for lunch by the pool at AQUA bar or in the restaurant for dinner. Jo McKenzie Food and Beverage Operations Manager More 

Cairns, Australia
Level Contributor
52 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 25 November 2016

Local and stayed for a couple of days. Ordered room service and it was one of the worst things I've seen served up in a reputable hotel. Ordered buffalo wings, massive, soggy crumbed and partners was still cold near the bone when he bit in, so not cooked. Blue cheese dipped sauce was like milk, lacked flavour. Tomato Bruchetta, was... More 

Helpful?
Thank Mighty_Mikky
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Good afternoon Mighty_Mikky. Firstly, thank you for your feedback. i am really sorry to hear we didn't live up to our or your expectations with the meals you ordered. I will be speaking with the kitchen team on what let us down here as our wings and bruschetta are usually very popular. We are implementing a new menu mid December... More 

Cairns, Australia
Level Contributor
83 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 10 November 2016

Our first diner at this restaurant. Simply, but elegant dining room with a good atmosphere and attentive service. Our table was ready, in a excellent location overlooking the outside dining area Entree's My wife had "Baked Brie", delicious ! I had "Japanese Sesame Seared Tuna" and "Karaage Chicken", absolutely mouth watering. Mains: We both had the "Fish Of The Day"... More 

Helpful?
1 Thank 861rolfs
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Good morning 861rolfs Thank you so much for your lovely feedback. I have passed this on the the Kitchen team and the Restaurant team. They were thrilled to hear you enjoyed your dinner with us. Chef is working on a new summer menu as we speak so as a local we would love to see you back in December, to... More 

Cairns, Australia
Level Contributor
74 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 5 November 2016

The setting by the pool is relaxing and a pleasure. We had the Friday burger special which came with a good service of chips. All in all a great lunch in a wonderful atmosphere.

Helpful?
Thank 228Kevin
Jo M, Manager at Mizuna Restaurant - Novotel Oasis Cairns Resort, responded to this review

Good morning 228Kevin Thank you for your feedback in regards to our TBIF (Thank Burger It's Friday) Promo. So happy to hear you enjoyed our Mystery burger and fries. We hope to see you pool side again perhaps enjoying one of our delicious cocktails! Jo McKenzie Food and Beverage Operations Manager More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Australian, International, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Kids, Groups, Child-friendly
Location and Contact Information
  • Address: 122 Lake Street, Cairns, Queensland 4870, Australia
  • Location: South Pacific  >  Australia  >  Queensland  >  Cairns Region  >  Cairns
  • This restaurant is at Novotel Cairns Oasis Resort

Questions & Answers

Questions? Get answers from Mizuna Restaurant - Novotel Oasis Cairns Resort staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?