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El Castillo

Ratings and reviews

Certificate of Excellence2016 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Mexican, Latin, Vegetarian Friendly, Vegan Options, Gluten Free Options

Location and contact

PRICE RANGE
US$ 17 - US$ 29
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Drinks, Lunch, Dinner
CUISINES
Mexican, Latin
FEATURES
Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Reviews (390)
Filter reviews
77 results
Traveller rating
27
27
9
10
4
Traveller type
Time of year
LanguageEnglish
More languages
27
27
9
10
4
Show reviews that mention
All reviews enchiladas mexican food cactus soup big buffet vegan options beautiful parrots great restaurant a la carte nice atmosphere iguanas mexico spicy animals terrarium dishes ara pet
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1 - 10 of 77 reviews
Reviewed 2 weeks ago

The place is amazing. Designed in a typical mexican style. food was very good, and the price was fair.

Date of visit: December 2018
Thank 890eitanb
Reviewed 2 weeks ago via mobile

We visited during the Chrismas markets. Plenty of space inside to get a table. They offer a vegan menu in addition to the buffet. Portions are really big and food was tasty. Service was also good. Bit weird that a vegan-friendly place has animals in...More

Date of visit: December 2018
Thank Sarah4949
Reviewed 3 weeks ago

We took the Quesada pollo and Enchilada chatas grande: quesada was a bit too spicy for my taste, enchilada was quite okay. We had to wait half an hour (after asking the waiter if we could order something).After that waited half an hour again while...More

Date of visit: December 2018
Thank V2436MRanthonyb
Reviewed 3 weeks ago

Very cozy place .Great for the children also with a parrot and amfibium. The food was also very good. Can highly recommend.

Date of visit: July 2018
Thank Nina B
Reviewed 18 October 2018

Not the first Mexican restaurant we've tried and we were keen to have Mexican food. We chose the buffet to try different dishes and most of them were nice, but also a lot of the same taste of red and green peppers. Like every dish...More

Date of visit: October 2018
Thank Staessen
Reviewed 22 September 2018

First, the portions are bigger than average, and they have menus in multiple languages. ATMOSPHERE: Very Good SERVICE: Good FOOD: Average PRICING: AverageMore

Date of visit: September 2018
1  Thank Richard-Julie_K
Cecile D, Guest Relations Manager at El Castillo, responded to this reviewResponded 1 October 2018

Hola amigo, thanks for the review and feedback. I hope you understand that's it's pretty difficult, (even though we try our best!) for us to find authentic Mexican ingredients in the Netherlands. Also we have to adjust some dishes to Dutch likings sometimes. We are...More

Reviewed 2 September 2018 via mobile

The restaurant itself is cozy and interesting, the food on the other hand was very average. Too few choices on the buffet, nothing special nor outstanding, definitely not worth the price.

Date of visit: September 2018
Thank nadkaeli
Cecile D, Guest Relations Manager at El Castillo, responded to this reviewResponded 1 October 2018

Hola amigo, thanks for the review and feedback. We are sorry to hear it was not entirely what you expected. Our apologies!

Reviewed 26 August 2018 via mobile

Had a tasteful dinner on a Saturday summer night. Decided to sit outside on one of the few nice looking streetwise tables on the busy street. You have the choice between buffet and a la carte option. Cannot judge the buffet but carter options were...More

Date of visit: August 2018
Thank LuukA8
Cecile D, Guest Relations Manager at El Castillo, responded to this reviewResponded 1 October 2018

Hola amigo, thanks so much for visiting and reviewing our restaurant! We're very happy you enjoyed it and we will make sure to compliment the waitress for keeping you informed. Mistakes can happen but solving them the way she did is very much appreciated by...More

Reviewed 19 August 2018 via mobile

We went with friends to eat at El Castillo at the close of a day sightseeing. We had booked a table as they are very busy. We arrived a few minutes early but our table was ready and waiting.The restaurant is built in such a...More

Date of visit: August 2018
Thank ingridsherlock
Cecile D, Guest Relations Manager at El Castillo, responded to this reviewResponded 20 August 2018

Hola amigo, thank you for the great review! We are happy you enjoyed it and we will make sure to share your review with our staff. We hope to see you back again soon!

Reviewed 21 May 2018

I have been here 3-4 years ago the first time we went to Valkenburg. We were going to drive through Valkenburg to go to Germany with friends and we insisted we stopped here so they could try the place. I STILL love the atmosphere, the...More

Date of visit: May 2018
Thank LizInRoma
Cecile D, Guest Relations Manager at El Castillo, responded to this reviewResponded 28 May 2018

Hola amigo, thank you for reviewing our restaurant. How nice to read back the story about your frequent visits to our restaurant. We hope you visit Germany a lot and take all you friends along on your roadtrips:) Thank you so much for the review!

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