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Frankie & Benny's

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Ravenhead Retail Park Milverny Way | Milverny Way, St Helens WA9 1JF, England
+44 1744 452110
Website
Today
09:00 - 10:00
Closed now
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Hours:
Sun 09:00 - 22:30
Mon - Thu 09:00 - 10:00
Fri - Sat 09:00 - 11:00
More Info
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199 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Level Contributor
71 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 30 June 2016 via mobile

Visited on many occasions & in the main have enjoyed meals there - usually visit during day so can't comment on evenings. They offer 'menu deals' which we have eaten from in past & generally enjoyed. This Most recent visit with daughter & granddaughter we went to main menu: - I had sirloin steak (done to my liking - if... More 

Helpful?
Thank Eyeofspirit
St Helens, United Kingdom
Level Contributor
45 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 27 June 2016

me and my daughter went there on sunday it was lovely the services was great the chap could not have been better . we had a bad meal in widnes a while ago but we went to St Helens and it was fab. food came so fast and it was LOVELY we asked for a quiet area and we got... More 

Helpful?
Thank kerry m
Level Contributor
56 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 22 June 2016 via mobile

The food is average I can't say much more . I found it to be rather loud especially with the consent singing of happy birthday. I don't think I'd return in a hurry.

Helpful?
Thank ultimately_ginger
St Helens, United Kingdom
Level Contributor
95 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
1 of 5 bubbles Reviewed 19 June 2016

As a surprise for my birthday I turned up at St Helens F&B to be confronted by 12 family members for a special birthday treat...sadly for them, and myself it was quite the opposite. I could go on at length, however here's the short version. Unable to add drinks to the bill due to a till problem. Inexperienced/nervous barman with... More 

Helpful?
Thank RalphsLife
St Helens, United Kingdom
Level Contributor
62 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 16 June 2016 via mobile

took my parents out for lunch on arrival we were greeted by Andrew place wasn't busy Food was nice and fresh and severed quickly andrew was nice asked if our food was ok Menu not bad but could have more choice on lunch menu it's not the place it was staff were always nice now it's unfriendly staff all good... More 

Helpful?
Thank Ann-Marie H
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 June 2016 via mobile

Dining experience was shocking. Poor service by the majority of the staff, only the bar keep knew how to provide a basic level of service. Sat for 35 minutes post-starter being taken away waiting for our main course. No updates from the staff on the reason for the delay. When the food arrived it was lacklustre in appearace, and even... More 

Helpful?
Thank Darryl W
St Helens, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 June 2016

I HAVE been taking my children for their birthday meal for some years , however we missed last year and how a place has gone downhill in that time. My eldest son still enjoyed it but personally , I cant remember a meal as bad as that and it was pricey as well. The calamari was virtually inedible, just a... More 

Helpful?
Thank RUTH G
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 27 May 2016 via mobile

Awful cannot believe a chain like this can charge extortionate prices for extremely poor quality food that is half the price and twice as nice in so many other outlets. Lovely staff but it took over half an hour for anyone to even approach us . The food was luke warm and exceptionally bland. The drinks were priced beyond belief.... More 

Helpful?
Thank Sandra K
1 review
2 of 5 bubbles Reviewed 21 May 2016 via mobile

Sadly the restaurant was very disappointing. I didn't make a fuss because I have a friend on staff and it was a special occasion. Otherwise I'd have not paid the bill. The portions are very small. The food was dried up, reheated and cold! The veggie in the party was given meat. It was probably the worst restaurant meal I've... More 

Helpful?
Thank anneculli
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 19 May 2016 via mobile

As soon as we were seated I had to ask for replacement cutlery, 2 forks and a knife still had food on them. Waitress seemed grumpy from the start. Ordered kids meals and steak, one should have been rare, both were well done. Came with 2 onion rings a pile of mushrooms, fries and a tomato. Onion rings missing from... More 

Helpful?
Thank monkeyhead4life

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, American, Pizza
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 10:00
Tuesday
09:00 - 10:00
Wednesday
09:00 - 10:00
Thursday
09:00 - 10:00
Friday
09:00 - 11:00
Saturday
09:00 - 11:00
Location and Contact Information
  • Address: Ravenhead Retail Park Milverny Way | Milverny Way, St Helens WA9 1JF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Merseyside  >  St Helens
  • Phone Number: +44 1744 452110

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
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Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?