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Ice House Restaurant

Certificate of Excellence
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The Quay | The Ice House, Ballina, Ireland
+353 96 23500
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134 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Limerick, Ireland
Level Contributor
63 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 2 days ago NEW

Popped in for lunch to his hotel restaurant hoping for a nice meal and I wasn't disappointed. Ordered the smoked salmon sandwich which was very fresh and well presented, coupled with home baked brown soda bread. The setting overlooking the river is a soothing backdrop and imagine it would be a popular spot on a fine day

Helpful?
1 Thank 2BSure2BSure
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 1 week ago via mobile

We were recommended the ice house by family. Sadly it's just ok, lovely venue, beautiful spot on the river moy - but the food is very average. The servers think it's ok to serve over the back of you - pretty dangerous when you have children and they, without warning pass hot soup and food over the back of you.... More 

Helpful?
Thank Biggieconn
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of our restaurant. I am sorry to hear that on this occasion you did not enjoy your dining experience with us, I assure this type of service you received/experienced is far from the service we strive to provide and is far from the everyday service we do provide here at the Ice... More 

Clonmany, Ireland
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

The restaurant has lovely views of the River Moy, we had an evening meal and were sadly not impressed. The staff were efficient but our starter broccoli soup was very tasteless. When the young waitress came to clear the table, she asked was there a problem with the soup and we said yes it was tasteless/ watery. She kindly apologised... More 

Helpful?
Thank Mary C
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of our restaurant at the Ice House Hotel. I am sorry to read that on this occasion you were not entirely happy with your dining experience and that some of the dishes were not to your taste or expectations, I will discuss your feedback with our relevant teams at the hotel in... More 

Ballina, Ireland
Level Contributor
14 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago via mobile

The ice house is a great place to go for a relaxing massage the girls are very professional and the food finishes it off nicely

Helpful?
1 Thank Linda D
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. I am very pleased to hear you always have such a memorable, enjoyable and relaxing experience with us and enjoy the facilities and products on offer, our dedicated team will be thrilled with your wonderful review. We look forward to looking after you again soon. Kind Regards, Jason... More 

2 reviews
Reviewed 26 February 2017

Went here for dinner and wasn't overly impressed. For the prices charged (€10-12 for starters, €22-30 for mains) I expected more in all honesty. When we entered the restaurant we were lingering by the entrance to be seated for 5 minutes... several staff passed us and didn't even greet us and we were left standing there. Once we were seated... More 

Helpful?
Thank Dee S
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of our restaurant at the Ice House. I am sorry to read that some of our menu offerings on this occasion were not to your taste and did not meet expectations, we will take your valued feedback on board and discuss with our relevant teams here at the hotel. We hope to... More 

Limerick, Ireland
Level Contributor
141 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
Reviewed 20 February 2017

Had dinner here recently. Food was very good. Service was a little on the slow side due to all food being freshly cooked to order which is great. The menu was not extensive but offered good choices. The servers were very friendly and welcoming, especially Dee and Timea ( these ladies would be a great asset to any hotel) The... More 

Helpful?
Thank liam_mccaffrey
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of the restaurant and your overall dining experience at the Ice House. We are delighted to hear you enjoyed all aspects of your recent dining experience with us, our chef and service team will appreciate your kind feedback, I will discuss your comments regarding pricing with our food and beverage teams. We... More 

Dublin, Ireland
Level Contributor
88 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 19 February 2017 via mobile

A very nice little restaurant that had good food and a nice view. Our main waitress was fantastic very polite and smiling all the time, a few of the weekend staff need to learn how to smile but overall a pleasant and very nice weekend break.

Helpful?
1 Thank gareth_999
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review and valued feedback of our restaurant at the Ice House. We are delighted to hear you enjoyed your dining experience with us recently and that the level of service you received overall impressed you. We look forward to looking after you on your next visit. Kind Regards, Jason Horkan Deputy General Manager More 

Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 12 February 2017

I went to the Ice House on Valentines weekend with 5 other people for dinner. It was absolutely delicious from start to finish. The portions were generous, the presentation was fantastic and the taste was yummy to say the least. The staff were friendly and professional. It is a true dining experience and i would highly recommend it.

Helpful?
1 Thank Walorl
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for choosing the restaurant at the Ice house to spend your Valentines weekend. It is a pleasure to read such a positive review, I am delighted that you and your party had such a memorable and enjoyable experience with us, it is a testament to the hard work and dedication put in by our team to... More 

Galway, Ireland
Level Contributor
38 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 8 February 2017 via mobile

Restaurant is lovely. Some seats are very draughty. Menu is very restricted however and very expensive. €9.50 for a dessert!!

Helpful?
Thank Kitty23_7
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of our restaurant at the Ice House. I am delighted to read that you think our restaurant is lovely, however I am sorry to read that our menu offerings on this occasion were not to your taste, we have several different menus types on offer in our restaurant and bar on a... More 

Dublin, Ireland
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 23 January 2017 via mobile

Went here for dinner at the weekend. We ate in the restaurant, ordered from the bar menu and sat by the window. Setting was A1, and the wine was delicious. The food menu however was slightly disappointing with not too many options for starters so we didn't opt for one. The mains were nice but strange I ordered hake with... More 

Helpful?
Thank Marie M
ICE-HOUSE-TEAM, Deputy General Manager at Ice House Restaurant, responded to this review

Dear Guest, Thank you for your recent review of our restaurant at the Ice House. We are delighted to hear you enjoyed your overall dining experience with us, we will take your feedback on board regarding our starter selection and discuss with our food and beverage team. We look forward to looking after you on your next visit. Kind Regards,... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$ 44 - US$ 65
Cuisine
Irish, European, Contemporary, Vegetarian Friendly
Meals
Dinner, Breakfast, Lunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Business meetings, Child-friendly, View, Romantic
Location and Contact Information
  • Address: The Quay | The Ice House, Ballina, Ireland
  • Location: Europe  >  Ireland  >  Western Ireland  >  Province of Connacht  >  County Mayo  >  Ballina
  • Phone Number: +353 96 23500
Description
Our funky furnishings, eclectic styling and stunning architectural design at the Ice House combine to make you feel like you're in the heart of the city. One look at the unrivalled view from all our rooms and you'll immediately know you're not. With great service, fantastic food, fine wines, clever cocktails and Ireland's best boutique hotel spa guaranteed to soothe, the Ice House is unlike any other hotels in Mayo. Discover the best of both worlds here in Ballina and make the Ice House your escape to the extraordinary.

Breakfast you'll want to get out of bed for, lunch to linger over and dinner that's sure to delight...Let our restaurant menus whet your appetite and here at the Ice House, let us take care of everything else. There's simply no better restaurant in Ballina.

Questions & Answers

Questions? Get answers from Ice House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?