Enjoyed stay at Bella Kita and time at The Monkey Bar - the food was good and staff were good - BUT, i queried the unusually HIGH total charges for 2 1/2 days tvia email - 5 weeks later, no response, no conclusion - the...Aust booking agent quoted 'karma' and that I needed to go to the Bar directly, to query and get copies of charges. The Aust booking agent at one stage, offered to pay me the difference - then appears to have put it in the 'too hard' basket. I was disputing the high amount, not the whole bill - I believe I was overcharged by $250-$300 - I've calculated meals for 2, 40 Bintangs, cocktail, rums and additional breakfast cost x 2 - on top of that - I have 2 x incorrect invoices/charges, for an additional nights stay at Bella Kita - BOTH amounts on invoice, are NOT the amount I paid in rupiah:) the difference was refunded and deposited into my account - They appear to have gone silent regarding the large food/beverage bill. If I was to be supplied itemised account, and found the charges to be correct, I would happily recant my review and apologise for any misunderstanding - Unfortunately, they have not been forthcoming - Was also told by Aust booking agent ' this enquiry is causing stress to the staff ' - what about the stress to me, having to continually contact for any updates, whilst i'm on holiday - and then expect me, to go there myself - and incurr further return transport costs and time out of my holiday. I'd been to the Monkey Bar on a number of occasions - I believe visit prior, the bill was queried also - (Not by me)More