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The Pier House Restaurant

₹₹ - ₹₹₹, Seafood, British
Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
+44 1726 67955
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Overview
  • Excellent51%
  • Very good31%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“jambalaya” (10 reviews)
“curry” (12 reviews)
Restaurant Hours
CUISINES
Bar, Seafood, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
All Details
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Reviews (624)
Traveller rating
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11 - 20 of 619 reviews

Reviewed 4 weeks ago

it was a special birthday meal for my son, and had some surprise visitors arriving, the staff made a special effort to keep the surprise and have made our day by going the extra mile. The food was perfect, would recommend the Peir to all,...More

Thank Val D
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 3 weeks ago

Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are so pleased you enjoyed your time with us and look forward to welcoming you back in the future.

Reviewed 4 weeks ago via mobile

We visited as a family of 6 for a drink and some snacks before leaving Charlestown, I encountered the rudest man behind the bar with round glasses on 23.8.17 approx 2pm he not only told me how to order what I required he also tried...More

1  Thank Bmark323
Reviewed 4 weeks ago

Good food with a good selection on the menu, very good Sunday lunch and good views of the bay and harbour. Staff very friendly and willing to help.

Thank paulajen
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 4 weeks ago

Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are so pleased you enjoyed your time with us and look forward to welcoming you back in the future.

Reviewed 4 weeks ago via mobile

I think you can see form the photos attached this is not fine dining. Meals are of a simple standard. I would put the standard to being of a generic pub but, this is a generic pub being a St Austell Brewery's pub and food...More

Thank Sam K
Reviewed 4 weeks ago via mobile

We stumbled across this find online and were lucky enough to get a table with a sea view. The staff were very attentive and paid special attention to our boys which made us feel much more at ease. Our meal was just gorgeous! Every single...More

Thank LittleLambs
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 4 weeks ago

Many thanks for the 5* feedback provided following recent visit, it is always pleasing to receive positive feedback regarding the customer service provided, the view really is stunning. We look forward to welcoming you back very soon.

Reviewed 4 weeks ago via mobile

Always good food no matter what you order and a good portion. The staff are lovely and helpful. Good view of the harbour

Thank Charviews
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 4 weeks ago

Thank you for you 5* review, it is always pleasing to read such positive feedback regarding all aspects of your stay. We are so pleased you enjoyed your time with us and look forward to welcoming you back in the future.

Reviewed 17 August 2017

Food is simple and reasonably proced. However, the best thing about this place is the terrace overlooking the harbour. Great to find a spot in the sun with a nice cold drink and watch the world go by.

Thank Carl H
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 18 August 2017

Dear Carl H, Thank you for taking your time to give us this review. It is always pleasing to receive positive feedback. We look forward to welcoming you back very soon!

Reviewed 14 August 2017

We stayed 3 nights here and were very happy with our choice. The room was quite small but very well equiped. The bathroom looked as if it was very new, Good shower, lovely large soft towels which were changed daily without having to ask. The...More

Thank Jill675682
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 16 August 2017

Thank you for your review, we really appreciate the time you've taken to share your experience. We are so pleased that you enjoyed your stay with us and look forward to welcoming you back very soon!

Reviewed 12 August 2017 via mobile

We were struggling to find somewhere to eat on wet and windy August Tuesday night and luckily for us this place had one table left. From first glances this is a drinkers pub that servers food. But don't let first impressions get the better of...More

Thank Adam G
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 14 August 2017

Thank you for your review, we really appreciate the time you've taken to share your experience. We are so pleased that you enjoyed your visit with us and look forward to welcoming you back very soon!

Reviewed 9 August 2017 via mobile

We come here every year on our annual Cornwall trip but i've got to say this year has beaten every year, we had the most gorgeous meals at such good prices for the portions, we sat in the bar and the vibe was great, barman...More

Thank AliceSW182
StAustellManagement, Manager at The Pier House Restaurant, responded to this reviewResponded 10 August 2017

Thank you for your kind words, it is always nice to read that the customer service has made your time with us more enjoyable! We do hope to welcome you back soon.

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Ask a question
Questions & Answers
niceone2
27 May 2017|
AnswerShow all 4 answers
Response from Bodelva | Reviewed this property |
Sorry, not sure. You would be best ringing the Pier house for exact information. Good luck Richard
1
Vote
Tim7P
14 February 2017|
AnswerShow all 5 answers
Response from Elizabeth F | Reviewed this property |
No dogs inside, but ok in the outside area. The harbour side, next door and same owner, allow dogs inside.
0
Votes
Garthy58
11 April 2016|
AnswerShow all 14 answers
Response from asicit007 | Reviewed this property |
Probably best to book if you want a decent table.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, Breakfast, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Bar Scene, Business meetings, Child-friendly, Kids, View, Local cuisine, Special Occasion Dining, Romantic, Groups
Location and Contact Information
  • Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell  >  Charlestown
  • Phone Number: +44 1726 67955
  • E-mail
  • This restaurant is at The Pier House Hotel
Description
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay.
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