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McDonald's

3605 Gellatly Rd, West Kelowna, British Columbia V4T 2E6, Canada
+1 250-768-3806
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Overview
  • Excellent10%
  • Very good20%
  • Average10%
  • Poor15%
  • Terrible45%
15 Dec 2016
“Slow Service”
17 Jun 2017
“Horrible service”
Restaurant Hours
CUISINES
Fast food, Canadian
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3605 Gellatly Rd, West Kelowna, British Columbia V4T 2E6, Canada
All Details
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Reviews (20)
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1 - 10 of 20 reviews

Reviewed 18 June 2017 via mobile

Long line ups with one person on the order till, I counted 16 employees in the food prep area, a huge line up near the door. I was 3rd person in line that took 20 minutes to receive food. It was obvious the employees were...More

1  Thank sandra w
Reviewed 15 June 2017

Came in for a quick breakfast with 4 persons. Order and delivery was quick and correct. My only observation negative observation was a staff member on a break going behind the counter and getting a cup for a friend which was filled from the dispenser...More

1  Thank 174PeterH
Reviewed 16 December 2016

All we wanted was coffee to go--it was a long wait despite nobody in front of us in line. After we got back in the car, I discovered that my latte was only 3/4 full......Unfortunately I didn't have the time fo go back and complain....More

1  Thank YuccaBC
Reviewed 16 October 2016 via mobile

Stopped in for coffee and ended up buying food(foolish). Long wait inside, food was Luke warm or cold, and the patty on the angus burger had sat in a meat tray so long the fat had congealed on the sides. Also got a burnt bun.......More

1  Thank twysted2015
Reviewed 14 September 2016

I stopped here at McDonald's after getting a coupon book in the mail and i was shopping at Walmart. I ordered my Burger combo meal and the lady sold it to me for $8 and the coupon said $5.69 for a meal combo. I know...More

1  Thank Klindatheau1972
Reviewed 17 August 2016 via mobile

When I was a kid I remember Mcdonalds advertisements being all about quality and freshness and cleanliness. Well this location has certainly forgotten about the cleanliness part. July 24 we visited just for a couple of drinks and some play time. Over an hour passed...More

Thank DennisLa
Reviewed 31 July 2016 via mobile

Better to pass by this one unless you like eating around garbage and out of order equipment eg ice maker, no napkins, no straws. And waiting forever for poorly prepared food by lazy staff!! This McDonald's possibly is the worst McDonald's in the restaurant chain...More

Thank Dean S
Reviewed 4 May 2016 via mobile

This location mostly cares about drive through service. If you choose to eat in, get ready for a long long wait. 25 minutes to get 2 coffees and on top of that to get it screwd up is rediculous. Don't get excited about the drive...More

1  Thank Adi K
Reviewed 15 March 2016

There is always a lineup which takes a long time to get through...alot of times they park you and make you wait for your order even if its a salad...alot of times the order is wrong...I don't like the way they will have the order...More

1  Thank Deborah M
Reviewed 8 February 2016

This McDonalds is dirty and ill kept. When taking our grandson there to the playplace one time, there was actually fecal material from some little one's diaper left on the floor.

Thank B C
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Fast food, Canadian
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly
Location and Contact Information
  • Address: 3605 Gellatly Rd, West Kelowna, British Columbia V4T 2E6, Canada
  • Location: Canada  >  British Columbia  >  Okanagan Valley  >  West Kelowna
  • Phone Number: +1 250-768-3806
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