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Thai Square - Richmond

₹₹ - ₹₹₹
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29 Kew Road, Richmond TW9 2NQ, England
+44 20 8940 5253
Website
Today
17:30 - 22:30
12:00 - 15:00
Open now
See all hours
Hours:
Sun 17:30 - 22:30
Sun - Sat 12:00 - 15:00
Mon - Sat 18:00 - 23:00
More Info
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98 Reviews from our TripAdvisor Community

Traveller rating
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Showing 97: English reviews
1 review
5 of 5 bubbles Reviewed 1 week ago

I went with my friends on Sunday. This is one of the best Thai restaurant around here. Convenient to travel because it locate just a few second walk from Richmond station. For the starter I ordered Dim Sum and Aromatic Duck. When I come to Thai Square Aromatic Duck is always my first choice. The starter is delicious and very... More 

Helpful?
Thank Ken T
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

I would like to thank you for taking time in reviewing your last visit at Thai Square Richmond. We are very proud that our team has successfully delivered you an unforgettable experience. Your appreciation is a great recognition of our team’s effort, and I am certain that they will be more determined to make continuous improvement. Please join our facebook... More 

Los Angeles, California
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago

Locate just a few second walk from Richmond station. Lovely place to watch the world go by. Run by only one Thai girl but prompt service. Food is normal with a lot of variety in the menu to choose from. We had a wonderful time. I would definitely recommend it

Helpful?
Thank Johnstreet1980
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

Thank you very much for your support on Thai Square Richmond. Your appreciation is an exciting news for us, and we are very pleased that our team’s effort is recognised. I am certain that our staff will continue to deliver top quality services and Thai cuisine to our customers. Please join our social media pages for the latest updates and... More 

Greater London, United Kingdom
Level Contributor
64 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Visited this place on new year day. We're seated quickly despite it being incredibly busy. Staff are very friendly and always nearby when needed and nothing is too much of a problem for them. Very accommodating and a joy to visit. The food is truly wonderful with tastes so delicate and authentic and flavours that take us back to holidays... More 

Helpful?
1 Thank TravelLife1905
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

We are very delighted to read your positive review on your recent experience with Thai Square Richmond. I trust that our team is very excited with their success. It is always our aim to provide the best quality of services and food to our customers, and your feedback is very important for our continuous improvement. I hope that we will... More 

London, United Kingdom
Level Contributor
108 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

I visited with three friends shortly before Christmas. The restaurant was moderately busy. We were promptly escorted at our table which was a little cramped and very close to other diners. Not ideal but okay. However, after waiting 15 minutes for someone to take our drinks order it dawned on us that all of the tables around us were also... More 

Helpful?
1 Thank Wilmo66
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

Please accept my sincere apology for your unfortunate experience with Thai Square Richmond. It saddens our team that our services failed to bring you satisfaction. Our management team is currently reviewing the incident with information that you provided as we always aim at providing the best services to our customers. I am confident that this will never happen again and... More 

Nottingham, England, United Kingdom
Level Contributor
66 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 November 2016

Match day at Twickenham and we wanted something to eat before going to the ground Although busy they found us a table for 2 and managed to serve us in good time to enable us to get to the game on time The food was very good - it would be interesting to see what it is like when they... More 

Helpful?
1 Thank Tom M
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

I am pleased to learn that you are satisfied with our services and food as stated in your feedback. Your review gives us useful feedback for further improvement, and also a great sense of achievement. It is necessary for our effort to be appreciated and we will carry doing the good work. For now, please join our Facebook and Twitter... More 

Rio de Janeiro, RJ
Level Contributor
15 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 26 October 2016

Ok I have eaten Thai food in many places ..and Across Thailand .. this is UK copy .. and a bad copy that is so overpriced you will choke at the bill. Get in a London Taxi Cab... drive to Brighton... get cab to wait .. eat food there .. more authentic and it will be cheaper including the cab... More 

Helpful?
1 Thank ericxxx k
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

It saddens me to learn of your regrettable experience with Thai Square Richmond. Please accept my sincere apology. Our chefs do take pride in serving the best Thai food to our customers, and I am confident that this will never happen again. I hope that you will give us another chance to rectify this in the near future. Should you... More 

London
Level Contributor
112 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 1 September 2016 via mobile

Average food, salty and I suspect is premade rather than very fresh. Optional tip was automatically added to my credit card without asking, which took the edge off it. Won't go back, as isn't a great place

Helpful?
1 Thank Travelthew0rld79
Nida P, Guest Relations Manager at Thai Square - Richmond, responded to this review

Thank you for your feedback. We are committed to deliver the best to every customer during their visit and I am sorry to learn of your unfortunate experience with Thai Square in Richmond. We takes every customer’s opinion seriously and your feedback is valuable for enhancing ourselves. We hope you will give us the chance to make up for this,... More 

London, United Kingdom
Level Contributor
55 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 25 August 2016

Had a nice time in a lovely decorated place, gorgeous water feature at the back, a calm space, near transport links, good food well worth a visit.

Helpful?
1 Thank journokym
Mirror Max M, Guest Relations Manager at Thai Square - Richmond, responded to this review

Thank you so much for your great review, it is so nice to get notice for our constant effort. It is our mission to ensure that all of our customers have the best experience with Thai Square. Your positive feedback is the best encouragement for our team and they will be very pleased to learn that their efforts are appreciated.... More 

London, United Kingdom
Level Contributor
90 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 9 August 2016

Not terrible but nothing special compared to other better Thai restaurants in the area. What you would expect from a chain. Service was good, food not as good as Thai elephant or Thai café.

Helpful?
1 Thank richmondfoodie2016
Mirror Max M, Guest Relations Manager at Thai Square - Richmond, responded to this review

I would like to take this opportunity to thank you for your effort in reviewing your last visit at Thai Square. We always try our hardest to offer the best that we can provide to all of our customers. We strive to improve ourselves continuously, and your suggestions are thus very much valued. I hope to see you again very... More 

Co. Dublin
Level Contributor
50 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 6 August 2016

The service was excellent. When I expressed surprise at the listing of Thai wine (which I had never heard of) a sample tasting was quickly delivered. The Thai food was served without the usual chopsticks. The atmosphere was good, marred a little by a nearby table of Americans who talked too loudly - though I can't blame the management for... More 

Helpful?
Thank clonagam
Mirror Max M, Guest Relations Manager at Thai Square - Richmond, responded to this review

Thank you for taking the time to write your review on your last visit at Thai Square. Your feedback is very much valued and I am very pleased to hear that you had a pleasant experience. Our team takes their roles seriously to provide the best services to all of our customers. We are planning to introduce more services in... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
US$ 18 - US$ 49
Cuisine
Asian, Thai
Meals
Lunch, Dinner
Restaurant features
Takeout, Serves Alcohol, Reservations, Seating, Waitstaff, Accepts American Express, Accepts Mastercard, Accepts Visa, Delivery, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
12:00 - 15:00
17:30 - 22:30
Monday
12:00 - 15:00
18:00 - 23:00
Tuesday
12:00 - 15:00
18:00 - 23:00
Wednesday
12:00 - 15:00
18:00 - 23:00
Thursday
12:00 - 15:00
18:00 - 23:00
Friday
12:00 - 15:00
18:00 - 23:00
Saturday
12:00 - 15:00
18:00 - 23:00
Location and Contact Information
  • Address: 29 Kew Road, Richmond TW9 2NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Richmond
  • Phone Number: +44 20 8940 5253
Description
Situated on the Kew Road, close to Richmond Station, another great restaurant in Thai square group which has been excitingly designed within the former Duke of York pub. Combining the best of contemporary design with authentic Thai artefacts we hope that we have created an ambiance that will enhance any occasion, from a simple lunch to an intimate dinner. Our Thai chefs and staff have only one aim, to delight all our guests with a genuine Thai culinary experience.

Questions & Answers

Questions? Get answers from Thai Square - Richmond staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?