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Tuscany Ristorante

Certificate of Excellence
₹₹ - ₹₹₹
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Bath Road | London Heathrow Marriott Hotel, Hayes UB3 5AN, England
+44 20 8990 1100
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73 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Level Contributor
157 reviews
122 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Having stayed at this Marriott several times per year since 2010 I was disappointed last month when Tuscany was closed on Sunday night and I learned the former chef had moved to another Marriott property. Tonight being Monday Tuscany was back open and the new chef was just as accommodating by creating an excellent vegan pasta dish spiced just how... More 

Helpful?
Thank PHKOD
Whistable UK
Level Contributor
33 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 14 February 2017

Decor: faded; Service: more willing than able; Ambience: bland; Food: uninspired and uninspiring; Pricing: not value for money, though suggests aiming higher than hitting. This, I suppose is what happens when you have a captive audience and do not need to try very hard. A pity.

Helpful?
Thank blakebruv
Letizia G, Manager at Tuscany Ristorante, responded to this review

Dear Blakebruv, Thank you for taking the time to share your feedback following your recent visit in Tuscany. I was sorry to read that the restaurant did not meet your expectations at this time. This is certainly not the standard the team are trained to provide and I would like to apologise that you left feeling disappointed. Please do let... More 

Dorridge Solihull
Level Contributor
142 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 13 December 2016 via mobile

My wife and I enjoyed a very good dinner here whilst staying at the Marriott London Heathrow. It lived up to its billing as a fine dining experience. We both had soup for starters and Seabass for mains. Everything was just right. Excellent selection of Italian wines. Recommended especially for hotel guests.

Helpful?
Thank John David H
Nick H, Director of Food and Beverage at Tuscany Ristorante, responded to this review

Dear John David H, Thank you for taking the time to share your experience in Tuscany Ristorante I am happy to hear you enjoyed your evening and found everything including the Italian wines just right. The Seabass you both chose is a very popular dish on our menu! Hope to see you again soon Best regards, More 

Godalming, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 September 2016

Had a wonderful chicken Risotto! Absolutely fabulous! 5 star service We will be back soon.Very Friendly staff.

Helpful?
Thank amanda18h
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear amanda18h, Many thanks for your 5 star review, I am really happy to hear you enjoyed our food and service and we look forward to welcoming you again soon! More 

Tucson, Arizona, USA
Level Contributor
34 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 September 2016

This is a full service restaurant within the Marriott Heathrow Hotel. Service is good. Cocktails and wines can be had as well as baskets of bread before and during your meal. We both had the Tuna Nicoise which was excellent...the tuna steak cooked to the guest's preference. We had a glass of local white wine which went along perfectly with... More 

Helpful?
Thank CuquiCU87
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear CuquiCU87, Thanks for sharing your feedback following your visit to Tuscany Ristorante, I am glad you enjoyed your experience and thanks for the good comments regarding the Tuna Nicoise, we do have a great selection of Italian wines to compliment the menu. Hope to see you again soon! More 

1 review
3 of 5 bubbles Reviewed 4 August 2016

the experience was average and the atmosphere was pretty dull. I asked for a bottle of water and the waiter asked if tap water was okay. The food was okay. The pasta dish was too creamy and had lumps of bacon instead of streaks. The manager (Bassam) on the other hand was very helpful. He listened to my complaint about... More 

Helpful?
Thank Rhys W
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear Rhys W, Thank you for taking the time to write a review here on tripadvisor, I was sorry to read of your experience being not to your expectations and have since shared your feedback with our team to address the points you mentioned in order to avoid similar occurences in the future. I was however happy to read that... More 

Zofingen, Switzerland
Level Contributor
355 reviews
190 restaurant reviews
common_n_restaurant_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed 31 July 2016 via mobile

We ended up here, searching for an Italian restaurant on TA. This place is a restaurant within the Marriot hotel, but could easily go as an independent place. It is NOT a pizza and pasta place - the kitchen is at a higher level. Food and service were really good. They take orders till 10:30 pm.

Helpful?
Thank A W
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear AW, Thanks for your review of Tuscany Ristorante we really appreciate you sharing your feedback, as you rightly pointed out we are not a pizza and pasta place and we do have a great selection of Italian specialties including fish and seafood which is especially popular at the moment. We hope to welcome you again when you are in... More 

Dunstable, United Kingdom
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 28 July 2016

I arranged to meet my son's girlfriend with my family at this lovely hotel without the intention of eating here, however having been served drinks in the bar area by a lovely waiter from The Tuscany Restaurant he showed me a menu and said have a look around I will look after you. After perusing the menu I thought we... More 

Helpful?
Thank DONJON13
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear DONJON13, Thank you so much for your 5 star review of Tuscany Ristorante, the team will be thrilled to read that their service exceeded your expectations and that you enjoyed some of our best selling dishes, I am also very appreciative of the fact that you would recommend us to others and we look forward to hosting you again... More 

Broadway, United Kingdom
Level Contributor
327 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 202 helpful votes
4 of 5 bubbles Reviewed 14 July 2016 via mobile

Staying at the Marriott for business so ate in the Tuscany Ristorante one night of the stay. Cannot fault really. The service was slick and the food good and flavoursome. Only negative really is the price - over £30 for one main risotto and a single glass of wine seems a bit steep!

Helpful?
Thank Rooster81
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear Rooster81, Thanks for taking the time to review Tuscany Ristorante we really appreciate your feedback, and very pleased to hear you enjoyed our food and service. Looking forward to welcoming you again on your next visit! More 

West Palm Beach, Florida
Level Contributor
352 reviews
235 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 1 March 2016 via mobile

Top notch pasta served at this classy restaurant inside the Marriott at LHR. I imagine other dishes are good reading reviews.

Helpful?
Thank Jeffc1948
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear Jeffc1948, Thats a very nice comment indeed, thanks for posting it here on tripadvisor and yes we have many other great dishes on offer! Especially if you enjoy seafood! Hope to see you back again soon at Tuscany Ristorante. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Italian, Mediterranean
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Wheelchair Accessible
Good for
Romantic, Business meetings
Location and Contact Information
  • Address: Bath Road | London Heathrow Marriott Hotel, Hayes UB3 5AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hayes
  • Phone Number: +44 20 8990 1100
  • This restaurant is at Heathrow Airport
Description
Situated in the London Heathrow Marriott Hotel adjacent to Heathrow airport, Tuscany Ristorante specialises in authentic Italian provincial cuisine served in a relaxed, urban setting. Open for dinner only, the bustling open kitchen keeps the restaurant upbeat, with more subdued dining on the indoor terrace overlooking the lobby.

Questions & Answers

Questions? Get answers from Tuscany Ristorante staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?