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Tuscany Ristorante

Certificate of Excellence
₹₹ - ₹₹₹
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Bath Road | London Heathrow Marriott Hotel, Hayes UB3 5AN, England
+44 20 8990 1100
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70 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Godalming, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 September 2016

Had a wonderful chicken Risotto! Absolutely fabulous! 5 star service We will be back soon.Very Friendly staff.

Helpful?
Thank amanda18h
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear amanda18h, Many thanks for your 5 star review, I am really happy to hear you enjoyed our food and service and we look forward to welcoming you again soon! More 

Tucson, Arizona, USA
Level Contributor
23 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 September 2016

This is a full service restaurant within the Marriott Heathrow Hotel. Service is good. Cocktails and wines can be had as well as baskets of bread before and during your meal. We both had the Tuna Nicoise which was excellent...the tuna steak cooked to the guest's preference. We had a glass of local white wine which went along perfectly with... More 

Helpful?
Thank CuquiCU87
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear CuquiCU87, Thanks for sharing your feedback following your visit to Tuscany Ristorante, I am glad you enjoyed your experience and thanks for the good comments regarding the Tuna Nicoise, we do have a great selection of Italian wines to compliment the menu. Hope to see you again soon! More 

1 review
3 of 5 bubbles Reviewed 4 August 2016

the experience was average and the atmosphere was pretty dull. I asked for a bottle of water and the waiter asked if tap water was okay. The food was okay. The pasta dish was too creamy and had lumps of bacon instead of streaks. The manager (Bassam) on the other hand was very helpful. He listened to my complaint about... More 

Helpful?
Thank Rhys W
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear Rhys W, Thank you for taking the time to write a review here on tripadvisor, I was sorry to read of your experience being not to your expectations and have since shared your feedback with our team to address the points you mentioned in order to avoid similar occurences in the future. I was however happy to read that... More 

Zofingen, Switzerland
Level Contributor
339 reviews
177 restaurant reviews
common_n_restaurant_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 31 July 2016 via mobile

We ended up here, searching for an Italian restaurant on TA. This place is a restaurant within the Marriot hotel, but could easily go as an independent place. It is NOT a pizza and pasta place - the kitchen is at a higher level. Food and service were really good. They take orders till 10:30 pm.

Helpful?
Thank A W
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear AW, Thanks for your review of Tuscany Ristorante we really appreciate you sharing your feedback, as you rightly pointed out we are not a pizza and pasta place and we do have a great selection of Italian specialties including fish and seafood which is especially popular at the moment. We hope to welcome you again when you are in... More 

Dunstable, United Kingdom
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 28 July 2016

I arranged to meet my son's girlfriend with my family at this lovely hotel without the intention of eating here, however having been served drinks in the bar area by a lovely waiter from The Tuscany Restaurant he showed me a menu and said have a look around I will look after you. After perusing the menu I thought we... More 

Helpful?
Thank DONJON13
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear DONJON13, Thank you so much for your 5 star review of Tuscany Ristorante, the team will be thrilled to read that their service exceeded your expectations and that you enjoyed some of our best selling dishes, I am also very appreciative of the fact that you would recommend us to others and we look forward to hosting you again... More 

Broadway, United Kingdom
Level Contributor
327 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 201 helpful votes
4 of 5 bubbles Reviewed 14 July 2016 via mobile

Staying at the Marriott for business so ate in the Tuscany Ristorante one night of the stay. Cannot fault really. The service was slick and the food good and flavoursome. Only negative really is the price - over £30 for one main risotto and a single glass of wine seems a bit steep!

Helpful?
Thank Rooster81
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear Rooster81, Thanks for taking the time to review Tuscany Ristorante we really appreciate your feedback, and very pleased to hear you enjoyed our food and service. Looking forward to welcoming you again on your next visit! More 

West Palm Beach, Florida
Level Contributor
342 reviews
228 restaurant reviews
common_n_restaurant_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 1 March 2016 via mobile

Top notch pasta served at this classy restaurant inside the Marriott at LHR. I imagine other dishes are good reading reviews.

Helpful?
Thank Jeffc1948
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear Jeffc1948, Thats a very nice comment indeed, thanks for posting it here on tripadvisor and yes we have many other great dishes on offer! Especially if you enjoy seafood! Hope to see you back again soon at Tuscany Ristorante. More 

San Diego, California
Level Contributor
43 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 16 January 2016

The LHR MArriott is by far my favorite place to stay before returning to the US. But this little gem of an Italian restaurant makes it all the better. Great ethnic cooking, friendly staff and reasonable prices make this a "don't miss" spot if you are sating at the Marriott or a hotel nearby.

Helpful?
Thank Michael M
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear Michael M, The Tuscany team were very happy to read your review here on tripadvisor, it's the feedback we get from our guests that helps us to fine tune our product and get to know what you really like. Many thanks again for sharing your experience with tripadvisor and hope to see you again soon! More 

London, United Kingdom
Level Contributor
162 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 11 December 2015 via mobile

My husband and I looked forward to our meal at The Tuscany, and although we enjoyed our food, we thought it was pricey, the service uninspired and the ambiance out of synch with the promise (full of loud "corporate diners"). We would not rush back!

Helpful?
Thank Diand11
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear Diand11, Thanks very much for taking the time to ratie Tuscany Ristorante here on tripadvisor, I'm glad to here you enjoyed our great food but sorry to hear the service and atmosphere was not to your expectation, you would be most welcome should you change your mind and visit us again the next time your travels bring you to... More 

Portsmouth, United Kingdom
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 16 November 2015

I was excited to try this restaurant having seem the positive reviews and staying in a very nearby hotel. Firstly, the service great, but was let down by the food being OK at best. Maybe it was because I had the many different pasta dishes in Italy a few month before so I expect a bit too much. One thing... More 

Helpful?
Thank danwell97
Nick H, Manager at Tuscany Ristorante, responded to this review

Dear Danwell97, Thanks for your review of Tuscany Ristorante, we are really happy to hear you enjoyed our friendly service but disappointed we weren't able to match your expectations with the food on this occasion. I do hope we get the opportunity to welcome you back when your travels bring you to the Heathrow area again. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Italian
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Wheelchair Accessible
Good for
Romantic, Business meetings, Groups
Location and Contact Information
  • Address: Bath Road | London Heathrow Marriott Hotel, Hayes UB3 5AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hayes
  • Phone Number: +44 20 8990 1100
Description
Situated in the London Heathrow Marriott Hotel adjacent to Heathrow airport, Tuscany Ristorante specialises in authentic Italian provincial cuisine served in a relaxed, urban setting. Open for dinner only, the bustling open kitchen keeps the restaurant upbeat, with more subdued dining on the indoor terrace overlooking the lobby.

Questions & Answers

Questions? Get answers from Tuscany Ristorante staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?