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Cultra Inn

₹₹ - ₹₹₹
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Station Road | Cultra, Holywood, Northern Ireland
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428 Reviews from our TripAdvisor Community

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Showing 425: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

We arrived in shortly after five, and asked for some menus to be told wait he needed to check if the chef was closing the kitchen as the restaurant was busy?? Came back with menus and told just sit anywhere, so we preceded to sit at take in bar area which needed cleaned, so we asked him to wipe it... More 

Helpful?
2 Thank Tracey M
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear Tracey M, Thank you for finding the time to write a review on your experience at The Cultra Inn. I am disappointed that you and your family did not enjoy your time with us. I can assure you that this is not how we normally operate and hope that this will not deter you from returning. Thank you again... More 

Holywood, United Kingdom
Level Contributor
24 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

For the premium you pay to eat here, you expect exemplary service, but it was far from it. A waiter had obviously been told to walk around the restaurant every 5 mins, but he managed to serve no one and not let anyone catch his eye. From sitting down It took 15 mins to order my drink and another 10... More 

Helpful?
2 Thank MexicanMoustache
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear MexicanMoustache, Thank you for your review. I would like to apologise that you did not have a 5 star experience during your recent visit with us. I will follow up with the Restaurant Manager to ensure that these issues will not reoccur. Warmest Regards, Chelsea Moore Guest Services More 

Belfast, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

My wife and I decided to give the Cultra Inn a try on our way back from Crawfordsburn. We were reluctant to go in at first, because the place was nearly empty, but decided to take a chance. What a mistake! The table and cutlery were unpleasantly sticky to the touch, Food was overpriced. The soup we had was lukewarm,... More 

Helpful?
3 Thank ollycat2016
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear ollycat2016, Thank you for your review regarding your recent dining experience in The Cultra Inn. I am sorry that your visit did not live up to your expectations. I have passed on your comments to our Restaurant Manager for review. Thank you again for your honesty, it is most appreciated. Warmest Regards, Chelsea Moore Guest Services More 

Rostrevor, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Service very rushed, asked for baileys & calypso coffees...app no one at bar or restaurant knows how to make them! Blimey guys! 5 * hotel and restaurant doesn't know how to make speciality coffees!!! Staying in hotel and cleanliness not great so maybe just a wee shake up needed!!!

Helpful?
1 Thank m66nya
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear M66nya, Thank you for your review on your recent visit to The Cultra Inn. I appreciate your feedback regarding the problem you faced ordering your preferred drinks. I will certainly follow this up with our Restaurant Manager to ensure all staff are trained. Thank you again for bringing this to our attention, it is much appreciated as this allows... More 

Level Contributor
86 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Recommended from the adjoining hotel, everything about the experience was average, atmosphere, service, quality of food , the only thing above average was the waiting time between courses , served its purpose tonight but not somewhere I will be telling my friends you must try

Helpful?
1 Thank nigeltheshed
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear Nigeltheshed, Thank you for your review. I am disappointed to hear that you found your experience to be average. I appreciate your feedback as it allows us to work on our weaknesses. Thank you for bringing your concerns to our attention. I have passed on your comments to our Restaurant Manager to review. Kind Regards, Chelsea Moore Guest Services More 

Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We visited the inn on the 27th December for our anniversary dinner, the menu was excellent and the food was superb. I will visit the Cultural Inn again

Helpful?
1 Thank Ian D
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear Ian D, Thank you for your review. I am glad that you enjoyed your visit with us, especially as it was such a special occasion! I hope you will join us again soon. Warmest Regards, Chelsea Moore Guest Services More 

Level Contributor
126 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

I would like to start by saying that I would rate the Cultra Inn as good rather than very good as above. I've been coming here off and on ( mostly off ) for over 30 years and hadn't been back for well over 10 years. I have always said that it is a place that could be so good... More 

Helpful?
Thank CraigD999
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear CraigD999, Thank you for your honest review. Your feedback is much appreciated. I am glad that you gave us another chance to show you how we really do things. We look forward to welcoming you back. Warmest Regards, Chelsea Moore Guest Services More 

1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 6 December 2016

As a pub, the Cultra Inn is grand. In fact, along with the hotel up the hill, both venues used to be my regular. However, to enjoy a family meal, we booked for 6 persons and ordered mains (staying safe, glad we did) and to our surprise the quality of food was absolutely shocking and the service was below par.... More 

Helpful?
3 Thank Cristoforo I
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear Cristoforo I, Thank you for your review. I am disappointed to hear that your experience was not as it should have been. I am sorry that you did not enjoy the occasion. Please send your contact details to sales1@cull.hastingshotels.com as we would like to discuss your concerns further. I look forward to hearing from you. Thank you again for... More 

Belfast, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 4 December 2016

Young inexperienced staff who cannot take a booking correctly or provide the quality of service expected. Arrived to find our booking had not been fully noted and our seating could not be accommodated in a suitable manner. Complained to the manager who apologised but appeared powerless to sort out the problem. Attended the Sunday Carvery; food, whilst cooked, was cold... More 

Helpful?
4 Thank Stuart M
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear Stuart M, Thank you for finding the time to write a review of your recent visit to The Cultra Inn. I am disappointed to hear that your time with us was not as it should have been and for this I would like to apologise. I have forwarded on your concerns for our Manager as you said for review... More 

Newtownards, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 December 2016

Compared to the poor service up the hill the little sister of the Culloden offers a delight in cosy dining, with a big fire and an easy relaxed atmosphere it offers a choice of big easy chairs, snugs and formal table settings. The stylist decor really makes the Cultra a place you can kick your shoes off and just chillax.... More 

Helpful?
1 Thank superspurs2016
cullodenhotel, Guest Relations Manager at Cultra Inn, responded to this review

Dear Superspurs2016, Thank you for your review. I am so glad to hear that you had a great experience at The Cultra Inn. Your kind comments are greatly appreciated. I hope you will pop in again sometime soon! Warmest Regards, Chelsea Moore Guest Services More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, British, Pub, Gluten Free Options
Meals
Lunch, Breakfast, Dinner, After-hours, Drinks
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Bar Scene, Local cuisine, Business meetings, Child-friendly, View, Kids
Location and Contact Information
  • Address: Station Road | Cultra, Holywood, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Down  >  Holywood
Description
In grounds of Culloden Hotel

Questions & Answers

Questions? Get answers from Cultra Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?